2021-06-08 Services & Organisation Committee Meeting Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                  8 JUNE 2021


                      Comparative Analysis
Initiative Summary                              2020/21 Data                            2019/2020 Data                         2018/2019 Data
                      & Insights
•   5 TransLink Bus   Provision of free buses   56% of survey respondents would         70% of survey respondents would        67% of survey respondents would have
    services          continues to reduce the   have driven a car or been a             have driven a car or been a            driven a car or been a passenger in a
                      number of potential       passenger in a car if the buses had     passenger in a car if the buses had    car if the buses had not been free.
•   065 Go Noosa
                      vehicles entering the     not been free.                          not been free.
    Loop Bus                                                                                                                   This equates to approximately 2,348
                      Hastings Street
                                                This equates to approximately           This equates to approximately          car trips (figure based on bus
•   064 Peregian-     precinct.
                                                1,879 car trips (figure based on        3,177 car trips (figure based on bus   patronage and TMR HHTS assumption
    Noosa Bus
                                                bus patronage and TMR HHTS              patronage and TMR HHTS                 of 1.2 occupancy per car).
                                                assumption of 1.2 occupancy per         assumption of 1.2 occupancy per
                                                                                                                               Data source: Go Noosa Customer
                                                car).                                   car).
                                                                                                                               Survey 19/18.
                                                Data source: Go Noosa Customer          Data source: Go Noosa Customer
                                                Survey 20/21.                           Survey 19/20.
                      Increase in bus user      98% of survey                           94% of survey respondents              94% of survey respondents
                      satisfaction.             respondents were:                       were:                                  were:
                                                 Very satisfied               85%         Very satisfied                      Very satisfied              70%
                                                                                                                       74%
                                                 Satisfied                    13%         Satisfied.                 20%      Satisfied                   24%
                                                Data source: Go Noosa                   Data source: Go Noosa                  Data source: Go Noosa
                                                Customer Survey 20/21.                  Customer Survey 19/20.                 Customer Survey 18/19.
                      Avoiding traffic &        The main reason people caught a         The main reason people caught a
                                                                                                                               The main reason people caught a free
                      congestion continues to   free bus was to avoid traffic and       free bus was to avoid traffic and
                                                                                                                               bus was to avoid traffic and
                      be the main reason        congestion, and equal second was        congestion, and secondly because
                                                                                                                               congestion, and secondly because it is
                      why people catch a        because it is difficult to find a car   it is difficult to find a car park.
                                                                                                                               difficult to find a car park.
                      free bus                  park & more convenient to catch a       Data source: Go Noosa Customer
                                                                                                                               Data source: Go Noosa Customer
                                                bus.                                    Survey 19/20.
                                                                                                                               Survey 18/19.
                                                Data source: Go Noosa Customer
                                                Survey 20/21.
•   5 TransLink Bus
    services          Increase in survey           Noosa Shire                43%       Noosa Shire                 68%       Noosa Shire                59%
                      respondents who are          Sunshine Coast             7.5%      Sunshine Coast              6.5%      Sunshine Coast             7.5%
•   065 Go Noosa      not Noosa Shire              Queensland                 19%       Queensland                  8%        Queensland                 12.5%
    Loop Bus          residents.                   Interstate                 29%       Interstate                            Interstate
                                                                                                                      14%                                   14.5%
•   064 Peregian-                                  International              1.5%      International               3.5%      International              6.5%
    Noosa Bus                                   Data source: Go Noosa                   Data source: Go Noosa                  Data source: Go Noosa
                                                Customer Survey 20/21.                  Customer Survey 19/20.                 Customer Survey 18/19.


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