nc_an25_digital

Financial Management - Working Capital Ratio                                                                                  Development Assessment - Total Number of Development Applications Decided
                                                                                                                              This KPI measures the total count of development applications that have reached a formal decision
The working capital ratio > 2 is a key indicator of Council’s short-term financial health and liquidity. It measures the      (approved, refused).
ability to meet current liabilities using current assets, and a ratio greater than 2 indicates a strong capacity to cover
obligations as they fall due.                                                                                                 The number of development applications decided in Q4 has slightly increased compared to the previous quarters.


The working capital ratio remained stable, consistent with the previous quarter, and exceeded the target range                 35

throughout the reporting period.
                                                                                                                               30

  8
                                                                                                                               25

  7
                                                                                                                               20
  6
                                                                                                                               15
  5

  4                                                                                                                            10


  3                                                                                                                            5

  2
                                                                                                                               0

  1                                                                                                                                            July   Aug         Sept   Oct    Nov      Dec           Jan     Feb      Mar         Apr   May          June


  0
                July     Aug      Sept                                  Jan                          Apr     May       June                                                           Current agency




                                                                                                                                                                                                                                                                Noosa Council Annual Report 24/25
                                             Oct     Nov       Dec                Feb     Mar                                            MCU                RAL           DBW                                Op works         Plan seal         Minor changes
                                                                                                                                                                                      referral

                                         2024/25           2023/24            2022/23           2021/22            2020/21


                                                                                                                              Development Assessment - Total Number of Development Applications
ICT Management: Percentage of IT Helpdesk Requests Closed Within 48 Hours                                                     Decided Within Statutory Timeframe

This Key Performance Indicator (KPI) helps assess the responsiveness and operational efficiency of the IT Helpdesk            This KPI monitors the efficiency and responsiveness of the development assessment process, ensuring timely
team, contributing to user satisfaction and system uptime.                                                                    service delivery and compliance with statutory obligations.

The response time has been consistent with the improvements observed since October 2024 caused by resource                    Decisions made within timeframes are relatively consistent with the previous quarter, with all Lot Reconfigurations
stabilisation within the ICT team to assist with IT Helpdesk request processing.                                              and Plan Sealing applications decided within statutory timeframes. All other applications decided within timeframes
                                                                                                                              slightly lower than previous quarter.
  100
                                                                                                                               100%
  90

  80
                                                                                                                               80%
  70

  60                                                                                                                           60%

  50

                                                                                                                               40%
  40

  30
                                                                                                                               20%
  20

  10                                                                                                                           0
                                                                                                                                               July   Aug         Sept   Oct    Nov      Dec           Jan     Feb      Mar         Apr   May          June
  0
                July     Aug      Sept       Oct     Nov       Dec      Jan       Feb     Mar        Apr     May       June

                                                                                                                                                                                      Current agency
                                                                                                                                         MCU                RAL           DBW                                Op works         Plan seal         Minor changes
                                         2024/25           2023/24            2022/23           2021/22            2020/21                                                            referral


                                                            90                                                                                                                         91