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Operational Plan 2019-2020

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Operational Plan
             2019 - 2020




       “Noosa Shire -
   different by nature”



         PO Box 141 Tewantin QLD 4565
     P (07) 5329 6500 | F (07) 5329 6501
                  [email protected]
                   www.noosa.qld.gov.au
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Full text of the other 11 sections

Section 2

© Noosa Council 2019
www.noosa.qld.gov.au

General Enquiries:
By telephone:          (07) 5329 6500
By email:              [email protected]
Street Address:        9 Pelican Street, TEWANTIN
Postal address:        PO Box 141, TEWANTIN QLD 4565

Endorsed by Noosa Council 28 June 2019

Section 3

Contents
1. Achieving our goals ............................................4

2. Corporate Planning Overview ............................5

3. Corporate Reporting Overview ...........................6

4. Operational Plan Initiatives.................................7
    Theme 1: The Noosa Environment ..........................................7

    Theme 2: The Noosa Community ............................................8

    Theme 3: The Noosa Economy ...............................................9

    Theme 4: Long term planning for Noosa Shire ......................10

    Theme 5: Excellence as a Council .........................................11

Section 4

1. Achieving our goals
To advance our Noosa Vision 2037, our Corporate Plan 2017-2037 identifies five themes. Within each
theme are:

•     20 year goals - the longer term aspirations for the Noosa Shire.
•     Key focus areas - actions that are to be undertaken in the first 5 years. These focus areas inform
      Council’s corporate planning and budget process to assist advancing Council towards the 20 year
      goals. The key focus areas will be reviewed in 2021.




    THEME 1:             The Noosa Environment
    20 year goal:        “Our environment is protected and enhanced and is valued by the community”



    THEME 2:             The Noosa Community
    20 year goal:        “Our community is connected, safe and happy and able to meet their potential”



    THEME 3:             The Noosa Economy
    20 year goal:        “Our economy is diverse and resilient”



    THEME 4:             Long term planning for Noosa Shire
    20 year goal:        “Noosa Shire is well managed and sustainable”



    THEME 5:             Excellence as a Council
    20 year goal:        “The Noosa Shire community is proud of its Council”




                                                                               Noosa Council | Operational Plan | Page 4

Section 5

2. Corporate Planning Overview
To prioritise and identify various projects, initiatives   •   Each of our triple bottom line themes of the
and services to be funded and delivered by Council             environment, economy and community have
on behalf of the community each year, Council                  specific strategies and plans that provide more
undertakes a robust process to ensure all proposed             specific details about how Council is aiming to
items align with Council’s long term goals and                 achieve its long term goals.
strategies. The process also involves identifying
                                                           The Chief Executive Officer will report to Council on
the risks and opportunities associated with pursuing
                                                           a quarterly basis on the progress towards achieving
or not pursing a specific item leading to informed
                                                           Council’s Operational Plan and provide an annual
decision making. This risk based approach enables
                                                           “wrap up” report to Council at the conclusion of the
Council to appropriately prioritise spending and the
                                                           financial year.
allocation of resources each year, whilst at the same
time informing possible future resourcing priorities       Annual Branch Plans 2019/20
Annual Budget                                              Whilst the Operational Plan specifies the significant
                                                           initiatives and projects which Council will undertake
Our annual budget provides the financial framework
                                                           over the next 12 months, our ‘business as usual’
for the organisation to deliver outcomes for our
                                                           activities and smaller projects must also be subject
community. In accordance with the Local Government
                                                           to careful planning and regular review to ensure the
Act and Regulation, the annual budget sets out the
                                                           organisation continues to deliver and further improve
funding parameters for both the significant projects
                                                           services provided to our community.
and initiatives contained in the Operational Plan, as
well as our core Council services contained in our
                                                           All branches within Council will be required to have
Branch Plans.
                                                           a detailed Branch Plan containing an overview of
                                                           ‘business as usual activities’, and projects. Branch
This process ensures every activity undertaken
                                                           plans will also include an operational risk register,
by the organisation is appropriately funded and
                                                           which will be reviewed on a quarterly basis by the
carefully planned. Our annual budget also assists
                                                           relevant Branch Manager and Director. Directors
Council in achieving its long term financial goals as
                                                           will provide a quarterly report to Council on their
set out in Council’s Financial Sustainability Policy.
                                                           Department’s progress.
Operational Plan 2019/20
                                                           Each Branch Plan will contain the following detail:
Our Operational Plan 2019/20 details the significant
initiatives that our Council will undertake during         •   The relevant Branch’s objectives with linkages
the 2019/20 financial year as we progress further               to our Corporate Plan strategic goals;
towards the achievement of our strategic goals and         •   “Business as usual” services and activities
key focus areas.                                               planned for the next 12 months, including
                                                               projects approved in the 2019/20 budget
In accordance, with the Local Government                       process; and
Regulation, the annual Operational Plan must               •   Key dates, milestones and performance
state how the local government will progress the               measures for various business activities over
implementation of the five year Corporate Plan; and             the 12 month period.
manage operational risks.
                                                           •   A comprehensive risk assessment towards
                                                               achieving annual Branch objectives will be
Compliance with these legislative requirements will
                                                               undertaken in accordance with Council’s Risk
be achieved as follows:
                                                               Management Framework.
•   The Operational Plan will clearly identify the
    linkage between each initiative and our key
    strategic goals set out in our Corporate Plan



                                                                               Noosa Council | Operational Plan | Page 5

Section 6

3. Corporate Reporting Overview

                              Co
                               orporate
                                 r po r a t e P l an
                                                  a n P rogres
                                                        r og r es s
  • Annual progress report to Council at the end of each financial year and update in each Annual
    report by CEO
  • Quarterly updates on strategic risk management progress reported to Council’s Audit & Risk
    Committee
  • 3 x strategic risk review sessions with Council’s Executive Team each year




                    Ope rati
                        r a t io
                               onal
                                 n a l P l an and B udget
                                                    ud g et P roce
                                                              r ocess s
     • Integrated development of annual budget / Operational/ Branch Plans
     • Implementation of the above supported by detailed planning/ risk management
     • Quarterly Operational Plan progress reports to Council by CEO including corporate KPIs
     • Monthly budget reports to Council with quarterly reviews
     • Briefing notes/ updates on major projects/ emerging issues to Executive Team
     • Strategic Executive Team meeting discussion topics




                           An
                            nnual
                              n u al B ranch
                                       r anch P l an
                                                  a n P rogre
                                                        r og r ess s
           • Quarterly Branch Plan and Operational Risk reviews conducted by Managers in
             consultation with Directors
           • Quarterly Departmental updates to Council
           • Management and Officer performance planning discussions




                                                                               Noosa Council | Operational Plan | Page 6

Section 7

4. Operational Plan Initiatives
   2019/20
                     THEME 1: THE NOOSA ENVIRONMENT

      “Our environment is protected and enhanced and is valued by the
                                community”


No.    Project                                                          Responsibility

1      Commence Implementation of the Noosa Environment Strategy        Environmental Services
                                                                        Manager

2      Adopt the Noosa River Management Plan and commence               Environmental Services
       implementation                                                   Manager

3      Continue implementation of Zero Emissions Action Plan            Director Environment &
                                                                        Sustainable Development

4      Investigate landfill emission reduction opportunities             Waste and Environmental
                                                                        Health Manager

5      Establish a partnership arrangement with The Nature              Director Environment &
       Conservancy and initiate the planning for restoration of the     Sustainable Development
       Oyster Reefs in the Noosa River

6      Continue the implementation of the Yurol and Ringtail forestry   Chief Executive Officer
       areas transition to National Park with key partners




                                                                        Noosa Council | Operational Plan | Page 7

Section 8

                     THEME 2: THE NOOSA COMMUNITY

              “Our community is connected, safe and happy and
                       able to meet their potential”


No.   Project                                                          Responsibility

1     Continue implementation of Council’s Social Strategy including   Director Community
      the Cultural Plan, Sport and Active Recreation Plan and Health   Services
      and Wellbeing Plan

2     Undertake pre-feasibility study for a Regional Art Gallery       Director Community
                                                                       Services

3     Complete a major refurbishment of the Noosa Aquatic Centre       Community Facilities
                                                                       Manager

4     Commence construction of the new Peregian Beach                  Director Community
      Community House                                                  Services

5     Complete Stage 1 of the Noosa North Shore Campground             Director Corporate
      redevelopment                                                    Services

6     Review options for mobile/ outreach library services             Libraries & Galleries
                                                                       Manager

7     Adoption of Master Plans for the Noosa District Sports Complex   Community Development
      and the Cooroy Sports Complex                                    Manager

8     Complete replacement of the Noosa Botanic Gardens Shade          Director Infrastructure
      House                                                            Services




                                                                        Noosa Council | Operational Plan | Page 8

Section 9

                       THEME 3: THE NOOSA ECONOMY

                      “Our economy is diverse and resilient”




No.   Project                                                            Responsibility

1     Continue implementation of the Local Economic Plan                Economic Development
                                                                        Manager

2     Undertake a review and update of the Local Economic Plan          Economic Development
                                                                        Manager

3     Continue to progress Council’s Industry Development Program       Economic Development
      across our priority sectors focussing on digital, education and   Manager
      training

4     Undertake detailed design and tender for the next stage of the    Economic Development
      Peregian Digital Hub (refit of Community House)                    Manager




                                                                        Noosa Council | Operational Plan | Page 9

Section 10

         THEME 4: LONG TERM PLANNING FOR NOOSA SHIRE

                “Noosa Shire is well managed and sustainable”



No.   Project                                                          Responsibility

1     Finalise Climate Change Adaptation Plan and initiate             Director Environment &
      implementation of actions                                        Sustainable Development

2     Implementation of Noosa Transport Strategy priority actions as   Director Infrastructure
      determined by Council                                            Services

3     Investigate options for the future use of the former Tewantin    Director Corporate
      TAFE site                                                        Services

4     Establish a Placemaking Team and commence pilot project          Director Environment &
                                                                       Sustainable Development

5     Finalise adoption of the new Noosa Planning Scheme               Director Environment &
                                                                       Sustainable Development

6     Finalise cycleways and pathways studies to identify missing      Director Infrastructure
      links                                                            Services

7     Continue implementation of Council’s Revenue Diversification      Director Corporate
      Project                                                          Services

8     Finalise the Noosa Spit Shoreline Erosion Management             Director Infrastructure
      Plan (SEMP) and develop an action plan to prioritise any         Services
      recommendations arising from the SEMP




                                                                       Noosa Council | Operational Plan | Page 10

Section 11

                    THEME 5: EXCELLENCE AS A COUNCIL

            “The Noosa Shire community is proud of its Council”



No.   Project                                                         Responsibility

1     Develop and commence implementation of a Workforce             Director Executive
      Planning Strategy                                              Services

2     Continue the transition to Technology One Ci Anywhere for      Director Corporate
      Council’s enterprise management system                         Services

3     Develop Community Sustainability Indicators                    Director Executive
                                                                     Services

4     Finalise the review of the Communications and Community        Director Executive
      Engagement Strategy                                            Services

5     Manage the March 2020 Local Government election process        Chief Executive Officer

6     Continue to develop our staff through leadership/ supervisor    People & Culture
      development programs and the employee training program         Manager




                                                                    Noosa Council | Operational Plan | Page 11

Section 12

Noosa Council | Operational Plan | Page 12

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