2021-07-15 Ordinary Meeting Agenda

ORDINARY MEETING AGENDA                                                                    15 JULY 2021


      18.    The Code of Conduct must be displayed in a prominent location at the premises so that
             it can be viewed by guests.

             Complaints Management
      19.    The contact person must maintain a record of all complaints received, identifying how
             each complaint has been resolved or addressed within a reasonable time.
      20.    The contact person must respond to all complaints within 30 minutes of notification of a
             complaint.
      21.    The contact person, must keep and maintain a register of the use of the premises for
             short stay letting or home hosted accommodation, and record in the register, each of the
             following:
             a.     on each occasion on which the premises are used, or occupied, for short stay
                    letting or home hosted accommodation on a commercial basis:
                    v.    the number of adults who are users of the premises; and
                    vi.   the number of minors, an individual who is under 18, who are users of the
                          premises.
             b.     the dates when each person’s use, or occupation, of the premises for short stay
                    letting or home hosted accommodation began and ended.
      22.    The contact person, must make available, for inspection by Council, within 5 business
             days of receipt of a written request given at any time, each of:
             a.     the written record of complaints referred to in condition 19; and
             b.     the register referred to in condition 21
B.      Note the report is provided in accordance with Section 63(5) of the Planning Act 2016.

Consultation
External Consultation - Community & Stakeholder
Not applicable
Internal Consultation
Coordinator Development Engineering

Departments/Sections Consulted:

     Chief Executive Officer       Community Services                         Corporate Services
     Executive Officer             Director                                   Director
     Executive Support             Community Development                      Financial Services
                                   Community Facilities                       ICT
                                   Libraries & Galleries                      Procurement & Fleet
                                   Local Laws                                 Property
                                   Waste & Environmental Health               Revenue Services

     Executive Services        x   Environment & Sustainable Development      Infrastructure Services
     Director                      Director                                   Director
     Community Engagement          Building & Plumbing Services               Asset Management
     Customer Service          x   Development Assessment                     Buildings and Facilities
     Governance                    Economic Development                       Civil Operations
     People and Culture            Environmental Services                     Disaster Management
                               x   Strategic Land Use Planning                Infrastructure Planning,
                                                                              Design and Delivery




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