2019-03-12 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                12 MARCH 2019


NCS operates under funding agreements with both the State and Federal Governments. The
requirements of the various funding agreements dictate that NCS should aim to perform to a
‘zero bottom line’ standard, i.e. that all funding received should be fully expended on relevant
programs and services.

YTD financial performance shows NCS is tracking very closely to budget, with minimal notable
variances in both revenue and expenditure. Minor savings are visible in employee benefits but
this is completely offset by additional materials and services contractor expenses incurred to
deliver required services.

2.      CUSTOMERS

                                NCS Summary YTD Outputs
                              1 July 2018 to 31 December 2018
Service                                                                Services provided
Allied Health Care                                                                     392
Case Management                                                                         53
Social Support - Group                                                               4,742
Counselling/support info and advocacy - client                                          62
Domestic Assistance                                                                  2,038
Home Maintenance                                                                     1,636
Home Modification                                                                      395
Personal Care                                                                          425
Flexible Respite                                                                       190
Social support - Individual                                                          1,307
Transport                                                                            8,483
Total                                                                              19,723

The eleven listed services have delivered a total of 38,286 hours of service to NCS clients during
this period.

                     Noosa Home Assist Summary YTD Outputs
                         1 July 2018 to 31 December 2018
Information & Referral                                                     Measures
 Total clients received info & referral                                             203
Home Maintenance
 HAS staff total output hours                                                       548
 Households receiving service for first time                                        117
 External contractors total outputs hours                                           962




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