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Operational Management Plan - 5 Opal St, Cooroy - Crackerjack

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1.4 Music and Amplification

  ●​ Indoor Music:​

        ○​ Background music only, maintained below 85dB(C) inside.​

        ○​ Monitored hourly by Duty Manager using calibrated sound meter.​

  ●​ Outdoor Music:​

        ○​ No outdoor amplified entertainment.​

        ○​ Ambient background only, directed away from residences.​

  ●​ Closing Procedures:​

        ○​ Music volume lowered gradually during the last 30 minutes of trade.​


1.5 Noise Monitoring

  ●​ Hourly Checks: Duty Manager to complete perimeter walk every hour during
     evening trade.​

  ●​ Noise Log: All checks recorded in a Noise Monitoring Log (Appendix A
     template).​

  ●​ Complaints: Immediate investigation if a complaint is received.​

  ●​ Independent Review: Annual acoustic review commissioned by venue to verify
     compliance.​


1.6 Patron Behaviour

  ●​ Signage: Displayed throughout the venue reminding patrons to respect
     neighbours and keep noise to a minimum.​

  ●​ Staff Direction: Staff trained to remind patrons to lower voices when leaving.​

  ●​ Dispersal: Staggered exit strategy implemented, with staff present at exits to
     manage noise.​


1.7 Community Engagement
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