Operational Management Plan - 5 Opal St, Cooroy - Crackerjack

  ●​ Queuing Areas:​

        ○​ Queues managed with barriers where necessary, ensuring orderly patron
           entry.​

        ○​ Signage placed reminding patrons to keep noise down when waiting.​

  ●​ Multiple Access Points:​

        ○​ Where feasible, separate entry and exit points will be used to ease
           congestion.​

        ○​ Exits supervised by staff at closing to minimise loitering and noise.​

  ●​ Minor Access:​

        ○​ Minors permitted in accordance with licence conditions.​

        ○​ Staff trained to monitor minors and ensure no alcohol is served to them.​


3.3 Staggered Departure Strategy

  ●​ Closing Routine:​

        ○​ Music volume lowered incrementally 30 minutes before closing.​

        ○​ Lights gradually dimmed to signal winding down of service.​

  ●​ Patron Dispersal:​

        ○​ Staff positioned at exits to encourage patrons to leave quietly and steadily.​

        ○​ Groups dispersed in small numbers to avoid noise build-up.​

  ●​ Transport Coordination:​

        ○​ Staff assist patrons with taxis and ride-shares.​

        ○​ Designated waiting zone located away from eastern boundary residences.​


3.4 Monitoring Patron Behaviour