2016-08-09 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           9 AUGUST 2016


BRANCH ACTIVITIES                               RECENT ACHIEVEMENTS                        CURRENT PRIORITIES                            THE NEXT QUARTER
Governance
Review of Council’s Administrative Complaints                                                 Continue research relating to best          Continue with research and
Policy and Processes                                                                            practice complaints handling                  undertake review of Council’s
                                                                                                processes, relevant Australian                Administrative Complaints Policy
                                                                                                Standards, and positive practices of          and associated processes
                                                                                                other Councils.                             Present findings to Council’s
                                                                                                                                              Leadership Team prior to submitting
                                                                                                                                              recommendations to Council for
                                                                                                                                              approval.
Development and Implementation of Fraud and        Completion of the Queensland Audit       Develop action items from self-             Delivery of developed training and
Corruption Control Plan for Council                  Office Fraud and Corruption Control        assessment results and prioritise             implementation of other action items
                                                     Local Government Self- Assessment          resulting action items according to           contained in Council’s Fraud and
                                                     Tool in consultation with Executive        risk. Present findings to Leadership          Corruption Control Plan.
                                                     Manager.                                   Team and August Audit and Risk              Support operational areas with
                                                                                                Committee meeting                             implementing action items resulting
                                                                                              Development of Public Interest                from self-assessment results.
                                                                                                Disclosure, and Fraud and
                                                                                                Corruption Control training for
                                                                                                relevant staff

Support Council’s Audit and Risk Working           Finalised Management responses           Assist with the coordination of action      Coordination of draft agenda and
Team                                                 relating to the Waste Charges              items from Council’s Audit and Risk           preparation of Governance and Risk
                                                     Internal Audit undertaken by               Committee meeting of 10 June                  related documents and reports for
                                                     Council’s Internal Audit Provider.         2016.                                         Council’s Audit and Risk Committee
                                                   Coordination of agenda items and         Finalise Internal Audit Plan for              Meeting of 26 August 2016.
                                                     preparation of Governance and Risk         2016/17 in consultation with Audit
                                                     related documents and reports for          and Risk Working Team and
                                                     Council’s Audit and Risk Committee         present to Audit and Risk Committee
                                                     meeting of 10 June 2016.                   Meeting of 26 August 2016.
                                                                                              Track and report progress relating to
                                                                                                implementing recommendations
                                                                                                contained in Cash Handling and
                                                                                                Waste Charges Internal Audits.

Support Organisation with Corporate                Supported the CEO with the               Coordinating feedback from the              Provide support to various
Planning Matters                                     development of Council’s                   organisation in respect of Annual             operational areas with the
                                                     Operational Plan for 16/7.                 Branch Plan and Operational Risk              development of Branch Plan and
                                                                                                Review Templates for 16.17.                   Risk Reviews for 16/17.


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