2016-08-09 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                               9 AUGUST 2016


BRANCH ACTIVITIES                                  RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                           THE NEXT QUARTER
Co-ordinate IAP2 training for relevant CE             Coordinated IAP2 training on Digital      Working with CE project officers to        Coordinate IAP2 Engagement
project personnel                                       engagement for CE Branch team.              apply the learnings from the IAP2            Essentials training for Councillors
                                                      Added new IAP2 elements in to the           training to open projects.                   and other Council officers.
                                                        Project CE & Comms Plan template.                                                      Arrange advanced training modules
                                                                                                                                                 in specialist areas for CE personnel.
Identify opportunities/tools to enhance public         Filmed, photograph and coordinate        Support Property & Facilities Branch       Actively seek new opportunities to
consultation and communication on Council                new videos for Transport Strategy          in developing a video to help with           use short videos to communicate
strategies and initiatives e.g. videos, Your Say         consultation and with Community            consultation on Noosa River                  Council’s activities to the community.
Noosa website & social media                             Services on the Active Mums                Foreshore Management                       Make full use of all the tools and
                                                         project.                                   consultation. Further develop use of         capabilities of Your Say Noosa.
                                                    Developed use of “Brainstormer”               “Brainstormer” in on-site and at           Build on Instagram following.
                                                         Your Say Noosa tool for use at Pop-        manned pop-ups.
                                                         ups to collect community input           Building Council’s Instagram
                                                         digitally.                                 following.
                                                    Began using Council’s Instagram
                                                         account and building a following.
Development of Your Say pop-ups at libraries,      Supported project teams with pop-ups at        Internal communications for pop-ups        teams to the community.
mobile library, Council office foyer and mobile    libraries, Council foyer for Koala               via branch meetings                        Improve pop-up sites at libraries and
for events and external venues                     Conservation and Transport Plan                                                               key Council locations, further
                                                   projects plus a pop up at NLC for                                                             develop on-site pop-ups and mobile
                                                   Transport.                                                                                    pop-ups to go to schools and other
                                                   Procedure for Pop-ups established.                                                            venues such as markets and events.
Intranet Project                                    Developed scope and overall                 Refine the scope of the Intranet           Commence Phase 1 of the Intranet
                                                         direction of the Intranet Project.         Project in conjunction with ICT.             Project
Business as Usual activities                        Preparation of media releases and
                                                        effective communication via local        Maintain frequency and quality of         Focus on ensuring that consultation
                                                        media outlets and social media.            council media releases incl. social         projects are timed to maximise
                                                    Supported Pest Management Plan,              media for general council business          community engagement, not overlap
                                                        Koala Plan, Transport Plan and             and major strategies.                       and are completed according to
                                                        Rufous Street projects.                  Maintain and increase reach of of           timeline requirements.
                                                    High levels of ‘liking’ for key social       Council’s Facebook and Instagram.         Ensure that all consultation projects
                                                        media posts communicating key            Continue to actively improve the            use multiple tools and actively reach
                                                        Council messages.                          quality of website content, navigation      highly impacted but disinterested
                                                    Commenced advertising Council jobs           and look and feel.                          segments of the community.
                                                        on Facebook.                             Ensuring that sliders, facebook posts     Extend use of Social media.
                                                    Commenced building Instragram                and Instagram posts maintain 
                                                        following.                                 currency and relevance.
                                                    Managed website approvals and
                                                        work to support ICT.

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