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2021-02-15 General Committee Meeting Minutes
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MINUTES
General
Committee Meeting
Monday, 15 February 2021
10am
Council Chambers, 9 Pelican Street, Tewantin
Committee: Crs Frank Wilkie (Chair), Karen Finzel, Joe Jurisevic, Amelia
Lorentson, Clare Stewart, Brian Stockwell, Tom Wegener
“Noosa Shire – different by nature”
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Section 2
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
1 ATTENDANCE & APOLOGIES
COUNCILLORS
Cr Frank Wilkie (Chair)
Cr Karen Finzel
Cr Joe Jurisevic
Cr Amelia Lorentson
Cr Clare Stewart
Cr Brian Stockwell
Cr Tom Wegener
EXECUTIVE
B de Chastel, Chief Executive Officer
A Dow, Acting Director Environment and Sustainable Development (for reports 1 - 5)
M Shave, Director Corporate Services (for reports 7 – 8)
K Contini, Director Community Services (for report 6)
B O’Connor, Acting Director Infrastructure Services (for report 11)
The meeting commenced at 10.01am.
2 CONFIRMATION OF MINUTES
Committee Resolution
Moved: Cr Finzel
Seconded: Cr Wegener
The Minutes of the General Committee Meeting held on 18 January 2021 be received and
confirmed.
Carried unanimously.
3 PRESENTATIONS
Nil.
4 DEPUTATIONS
Nil.
Page 2 of 62
Section 3
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
5 ITEMS REFERRED FROM COMMITTEES
9 TOURISM NOOSA 2019-20 ANNUAL REPORT
The following material was presented to the meeting in relation to this item:
Melanie Anderson, CEO and Richard Stephens, Chairperson Tourism Noosa –
PowerPoint presentation - refer to Attachment 1
Committee Recommendation
Moved: Cr Stewart
Seconded: Cr Stockwell
That Council note the report by the Chief Executive Officer to the Services and
Organisation Committee Meeting dated 9 February 2021 regarding Tourism Noosa’s
2019/20 Annual Report and Funding Agreement and note the Annual Report for the
2019/20 financial year (including the 2019/20 financial statements) as provided at
Attachment 1 to the report as well as the Destination Noosa Strategy 2020 - 2023 as
provided at Attachment 2 to the report.
Carried unanimously.
1 MCU20/0103 - DEVELOPMENT APPLICATION FOR MATERIAL CHANGE OF USE
FOR SHOP AND SHORT TERM ACCOMMODATION AT 13 NOOSA DRIVE, NOOSA
HEADS
In accordance with Chapter 5B of the Local Government Act 2009, Cr Wegener provided the
following declaration to the meeting of a declarable conflict of interest in this matter:
I, Cr Wegener, inform the meeting that I have a declarable conflict of interest in this matter as I
have a long standing commercial arrangement with Noosa Longboards, a surf shop located in
the Hastings Street precinct whereby I receive income from royalties for the sale of my
surfboards. The tenant in the application before Council is a commercial competitor of Noosa
Longboards and operates in the same precinct as this proposed development. As a result of
my conflict of interest I will now leave the meeting room while the matter is considered and
voted on.
Committee Recommendation
Moved: Cr Lorentson
Seconded: Cr Stewart
That Council note the report by the Development Planner to the Planning &
Environment Committee Meeting dated 9 February 2021 regarding Application No.
MCU20/0103 for a Development Permit for Material Change of Use – Shop and Short-
term accommodation (1 unit) situated at 13 Noosa Drive, Noosa Heads and:
A. Approve the application in accordance with the following conditions:
PLANNING
When Conditions must be Complied With
1. Unless otherwise stated, all conditions of this Decision Notice must be
complied with prior to the use commencing, and then compliance
maintained at all times while the use continues.
Approved Plans
2. Development undertaken in accordance with this approval must generally
comply with the approved plans of development. The approved plans are
listed in the following table unless otherwise amended by these conditions.
Page 3 of 62
Section 4
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Plan No. Rev. Plan/Document Name Date
CD-D01 C Ground Floor Plan, prepared by Andrew November 2020
Bock Architecture
CD-D02 C Upper Floor Plan, prepared by Andrew March 2020
Bock Architecture
CD-D03 C Roof Garden Plan, prepared by Andrew March 2020
Bock Architecture
CD-D04 C Roof Plan, prepared by Andrew Bock March 2020
Architecture
CD-E01 C Elevations (north & west), prepared by November 2020
Andrew Bock Architecture
CD-E02 - South and East Elevations, prepared by November 2020
Andrew Bock Architecture
CD-F01 B Sections, prepared by Andrew Bock November 2020
Architecture
CD-F02 C Sections, prepared by Andrew Bock November 2020
Architecture
Render of front building facade -
SD-1 B Landscape Plan – Ground floor prepared 04/12/2020
by Project Urban
SD-2 B Landscape Design Intent prepared by 04/12/2020
Project Urban
SD-3 B Indicative Planting Palette prepared by 04/12/2020
Project Urban
- - Arboricultural Report and Tree Protection Undated
Methodology / Plan 13 Noosa Drive (Inspection
Noosa Heads prepared by Australian dates
Tree Contractors & Arboricultural 15/10/2020
Consultants P/L 30/11/2020)
3. The Approved Plans must be amended to incorporate the amendments
listed within this Decision Notice and resubmitted to Council prior to the
issue of any Development Permit for Operational Works.
Nature and Extent of Approved Use
4. The approved shop must not operate outside the hours of 6am to 10pm, 7
days a week.
5. The use area for the shop as defined by Noosa Plan is limited to 150m2
only.
Currency Period
6. This development approval lapses if the use has not happened by 18
February 2027 unless an application to extend the currency period is
approved by Council.
Building Height
7. The maximum height of the development must not exceed 12 metres above
the finished ground level and the natural ground level.
Page 4 of 62
Section 5
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
8. Certification must be submitted to Council from a Licensed Surveyor which
certifies that the building does not exceed the maximum height requirement
of this Decision Notice.
Site cover
9. Site cover of the development must not exceed 45%. Amended plans are
required to be submitted demonstrating compliance prior to the issue of
any Development Permit for Operational Works.
Performance Bond
10. Security in the form of a cash bond or trading bank guarantee to the sum
of $30,000 must be submitted to Council, to secure performance of all
conditions of this approval, prior to the issue of a Development Permit for
Operational Works The cash bond or trading bank guarantee will be
returned on performance of the conditions of approval less any costs
incurred by Council in respect of enforcing performance of this permit.
Council reserves the right to call upon the bond or guaranteed sum to effect
compliance with conditions.
Site Access and Driveways
11. A sealed access driveway must be provided from Noosa Drive to all parking
and manoeuvring areas of the development. The works must be
undertaken in accordance with an Operational Works approval and must
include in particular a driveway generally in accordance with drawing
number P04 revision A prepared by 360 Civil Consulting dated September
2020 and include a clear delineation of the disabled access area
Car Parking
12. A minimum of 1 car parking space and 2 scooter spaces must be provided
and marked on the site. The works must be undertaken in accordance with
an Operational Works approval and must have dimensions, crossfalls and
gradients in accordance with Australian Standard AS2890.1:2004 Parking
Facilities.
13. The applicant must comply with the requirements of any infrastructure
agreement entered into with the Council with respect to the payment of car
parking contributions (and provision of onsite carparks and car parking
within the road reserve) in relation to the proposed development. In
addition to Condition 12, in the event that the above does not apply a
minimum of 8 car parking spaces must be provided and marked on the site
and made available and accessible at all times while the use is open for
business.
Bicycle facilities
14. A bicycle rack to accommodate a minimum of 2 bicycles must be provided
for all users of the site and be accessible at all times.
Building Appearance
15. Ground floor shopfront glazing along the Noosa Drive frontage must be
fully transparent to a minimum of 50% of the street frontage to allow passive
surveillance and encourage social interaction, and must be provided at full
height (floor to ceiling).
16. Any security screens on the premises consist of grille or translucent
screens and not solid shutters, screens or roller-doors.
Page 5 of 62
Section 6
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
17. All mechanical equipment and other service infrastructure located on the
site must be:
a. located not less than 2 metres from a property boundary
b. fully enclosed or screened such that they are not visible from the
street frontages nor adjoining properties. Where screened by
landscaping, landscaping beds must be at least 1.5 metres wide.
18. No part of the site may be used for outdoor storage of materials unless
specified on the Approved Plans or the conditions of this Decision Notice.
19. The external finish of the building must be finished with a mix of materials
as generally shown on the approved plans.
20. Roof materials must be non-reflective and designed with colours and styles
to minimise the visual impact of the development.
21. The wall on the southern boundary must be finished with a mix of materials,
tones and textures so as to minimise the appearance of the wall to the
adjoining property.
Street Identification
22. The street address of the development must be clearly visible and
discernible from the primary frontage of the site by the provision of a street
number and, where appropriate, the building name.
Retaining wall and stairs
23. The retaining wall on the front boundary must not exceed the height relative
to natural ground as shown on the approved plans. The retaining wall must
be constructed of natural materials such as stones/stone cladding that is
consistent with the Noosa Drive streetscape.
24. The stairs at the front of the site must be constructed from natural look
materials such as stone or timber that is consistent with the Noosa Drive
streetscape.
Landscaping Works
25. The development site must be landscaped and generally in accordance
with the concept landscaping plans incorporating the amendments as listed
below. The works must be undertaken in accordance with an Operational
Works approval and the Noosa Plan 2020 Planning Scheme Policy 2
Landscaping for the coastal area. The works shown on the approved
Landscape plans must include the following amendments:
a) Replacement of the Kangaroo Paw with a suitable local native
species;
b) Location of the Pandanus to be positioned in a manner that does not
intrude into public spaces when mature, to minimise fruit and frond
drop in public areas, alternatively a substituted local native species
suitable for the location;
c) Ensure the disability access ramp is free of landscaping items and
provides unhindered access;
d) No incorporation of artificial grass; and
e) Detail of the front interface of the retaining structures to the path
along Noosa Drive, including any location of any above ground
services.
Page 6 of 62
Section 7
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
26. All landscape works must be established and maintained in accordance
with the approved design for the life of the development, and in a manner
that ensures healthy, sustained and vigorous plant growth. All plant
material must be allowed to grow to full form and be refurbished when its
life expectancy is reached.
Retention of Existing Trees
27. Trees identified for retention, as shown on the Tree SRZ Layout Plan,
Drawing No. P07, Issue A, prepared by 360 Civil Consulting and dated
September 2020, must be retained.
28. All works must be carried out generally in accordance with section Tree
Protection Methodology of the Arboricultural Report and Tree Protection
Methodology / Plan report listed within this Decision Notice, with the
following amendments incorporated into the document:
a) Inclusion of a plan clearly numbering the trees in accordance with
Tree SRZ Layout Plan, Drawing No. P07, Issue A, prepared by 360
Civil Consulting and dated September 2020;
b) Details of the construction methodologies and tree protection
measures to be engaged during the construction of the retaining
walls and stairway to the south eastern portion of the lot;
c) Details of the constructions methodologies to be engaged for the
laying of the water detention cells in the tree protection zones;
d) Details of the construction methodologies to be engaged for the
decommissioning of the retaining wall and re-landscaping to the
frontage around the Melaleuca; and
e) Details of the methods to be engaged during the demolition of the
existing development.
29. The report as referenced in Condition 28, must be resubmitted to Council
incorporating the above amendments prior to the issue of any Development
Permit for Operational Works or Permit for Demolition Works.
External Works
30. Noosa Drive must be upgraded for the length of its frontage to the subject
site. The works must be undertaken in accordance with an Operational
Works approval and must include the upgrade of the existing footpath for
site’s frontage to Noosa Drive for the full width between the kerb and the
front boundary of the site. The pathway must be constructed with granite
pavers to match existing granite pavers in the general vicinity of the site
(Hastings St/Noosa Drive).
This condition is imposed pursuant to s128 of the Planning Act 2016 being
necessary trunk infrastructure identified by Council’s LGIP to service the
development.
Stormwater Drainage
31. Stormwater runoff from the development must be disposed of on-site
without causing scour or damage to the subject site or any adjoining
property. The works must be undertaken in accordance with an Operational
Works approval and be generally in accordance with drawing number P06
prepared by 360 Civil Consulting dated September 2020.
Page 7 of 62
Section 8
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Services
32. Unless otherwise stipulated by telecommunications legislation at the time
of construction, the development must be provided with all necessary
conduits, pits and pipes to accommodate the future connection of optic fibre
technology telecommunications.
33. Certification must be submitted to Council from all relevant service
providers (Energex, NBN and Unitywater) which certifies that the
development has met the requirements of this Decision Notice and all
applicable legislation at the time of construction.
Easements
34. Unless otherwise agreed in writing by the relevant service provider, any
public or third party infrastructure located on the subject site must be placed
within an easement registered against the title of the property.
35. All easements must be designed in accordance with the planning scheme
and granted at no cost to the Grantee. Where the Grantee is Council or a
service authority, the easement documentation must be in accordance with
the Grantee’s standard easement terms. Draft easement documentation
must be submitted to Council for endorsement.
36. All works must be kept clear of any existing or proposed easements on the
subject land, unless agreed otherwise in writing by the Grantee.
Earthworks and Retaining Walls
37. All fill and associated retaining walls must be contained entirely within the
subject site unless written permission from the respective landowner(s) is
provided to Council. All earthworks must be undertaken in accordance with
the provisions of Australian Standard AS3798: Guidelines on Earthworks
for Commercial and Residential Developments.
38. Where the development involves excavation or filling over, or adjacent to,
drainage, water supply or sewerage infrastructure, all access chamber
surface levels must be adjusted to provide a freeboard of 100mm above
the finished ground surface level.
Damage to Services and Assets
39. Any damage caused to existing services and assets as a result of the
development works must be repaired at no cost to the asset owner at the
following times:
a) where the damage would cause a hazard to pedestrian or vehicle
safety, immediately; or
b) where otherwise, upon completion of the works associated with the
development.
Any repair work which proposes to alter the alignment or level of existing
services and assets must first be referred to the relevant service authority
for approval.
Preparation of a Preliminary Construction Management Plan
40. A preliminary Construction Management Plan must be submitted with the
Operational Works application and must address the following:
a) traffic management during all aspects of the construction phase
including:
Page 8 of 62
Section 9
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
i. a Traffic Management Control Plan in accordance with the
Manual of Uniform Traffic Control Devices (MUTCD) detailing
all temporary signage and traffic control measures prior to
construction
ii. maintenance of safe pedestrian access for the areas affected
by the works during and after daily construction has ceased
iii. proposed fencing to the site during the construction phase of
the development
iv. approval of the Traffic Management Control Plan by the
Department of Transport and Main Roads (DTMR) for any
works on State controlled roads
v. provision for worker car parking
b) maintenance and protection of water quality and existing drainage
lines through the construction site, through the implementation of
appropriate erosion and sediment control measures;
c) works programme identifying key components of the works and their
respective durations;
d) establishment of a communication protocol with the general public,
adjoining owners, emergency services and local businesses to
advise of agreed construction times, impacts on traffic, services and
other relevant issues;
e) a post out to the local residents and businesses prior to the pre-start
meeting advising of the site contact details and the potential for off-
site impacts during the developments construction. The post out
must:
i. include a copy of the architectural approved plans;
ii. include plans that show any impacts on the road network;
iii. be distributed to all businesses and residences in the area
bounded by:
adjoining property; and
Halse Lodge (Lot 2 RP865533)
Written confirmation of the post out must be submitted to Council a
minimum of 5 days prior to the pre-start meeting.
f) include signage in prominent locations on the boundaries of the site
advising of the proposed development, the expected time frames and
the site contact details;
g) identification of complaint management procedures including:
i. contact details for the on-site manager
ii. dispute resolution procedures
h) details on the location of external fill/dump sites, the haulage route,
type of vehicle to be utilised during operations and frequency of
usage. NB any damage to the existing road system as a result of
haulage operations shall be fully repaired at the applicant’s expense;
Page 9 of 62
Section 10
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
i) it is acknowledged that the preliminary Construction Management
Plan will be a draft document requiring finalisation upon appointment
of the Principal Contractor employed to construct the works and a
final document will be required to be submitted at the Pre-Start
Meeting for the project.
DEMOLITION
Performance Bond
41. Security in the form of a cash bond or trading bank guarantee to the sum
of $10,000 must be submitted to Council’s Building and Plumbing Services
prior to the issue of a Development Permit for Building Works for
demolition, to secure the demolition conditions of this approval. The cash
bond or trading bank guarantee will be returned on performance of the
demolition conditions of this approval less any costs incurred by Council in
respect of enforcing performance of these demolition conditions. Council
reserves the right to call upon the bond or guaranteed sum to effect
compliance with conditions.
Works
42. Demolition must be undertaken in a manner that causes no detrimental
effect upon the amenity of the neighbourhood by reason of the creation of
excessive noise, lighting, air-borne hazards, atmospheric pollutants
(including dust or odours) nuisance or any other emissions in accordance
with the nuisance provisions of the Environmental Protection Act 1994.
Waste management
43. A Waste Management Plan (demolition) must be submitted in accordance
with Planning Scheme Policy PSP10 - Waste Management and approved
by Council’s Waste Coordinator prior to issue of a development permit for
Building Works for demolition, removal or relocation.
The purpose of the Waste Management Plan is to facilitate the segregation
of waste for the effective reuse and recycling of such materials. Segregated
wastes attract significantly reduced disposal fees at the landfill with some
items free. Higher gate fees are charged for mixed waste.
Waste storage areas must provide for adequate separation of all reusable,
recyclable and waste materials. These must be located so that they are
convenient and safe to use.
The Plan must contain the following information:
a. The areas for the storage and separation of waste shown on a site
plan;
b. A waste management table as indicated below is to be completed
showing how waste material is to be segregated - recycled – reused
or disposed; and
c. Table – Waste Management Table
MATERIALS ON-SITE DESTINATION
Re-use and Recycling Disposal
Expected waste Estimated On-site Off-site *specify
materials volume(m³) *specify proposed *specify contractor and
re-use or on-site contractor and landfill site or
recycling methods recycling outlet other disposal
site
Page 10 of 62
Section 11
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Excavation
material
Green waste
Bricks
Concrete
Timber-please
specify
Plasterboard
Metals - please
specify
Asbestos
Other - please
specify
Note * If a demolition contractor is undertaking works, then the Waste
Management table is to be completed by the demolition contractor.
Damage to infrastructure
44. Any damage to footpaths, street plantings, natural vegetation/trees kerb
and channel, bridges or roadways must be repaired or reinstated to at least
pre-existing conditions.
Vacant site
45. The site must be left clean and tidy free from debris such as concrete, wire,
rubble, brick/s and the like. If the site remains vacant for more than 30 days
the lot/s must be turfed or landscaped in accordance with Planning Scheme
Policy PSP 2 – Landscaping and to the satisfaction of Council so as to not
cause nuisance to the surrounding area.
46. All waste materials must be removed from site.
Litter, erosion and sediment control
47. Litter, erosion and sediment control measures must be installed and
maintained until soils are stabilised by turf, vegetation or sealed.
Note: it is an offence under the Environmental Protection Act 1994 to
deposit or potentially allow litter, waste, soil, or other contaminants to enter
a waterway or storm water drainage system (e.g. roadside gutter).
Asbestos
48. Removal of building materials containing asbestos must be undertaken by
a licensed asbestos removalist.
49. Asbestos removal work (Section 466) of the Work Health and Safety
Regulation 2011 requires a licensed asbestos removalist to give notice to
Workplace Health and Safety Queensland (WHSQ) of licensed asbestos
removal work at least five days before the work commences. Notification
must be made using Form 65: Notification of licensed asbestos removal
work, demolition work or emergency demolition.
50. All building materials containing asbestos products are wrapped and
disposed of in accordance with the Public Health Regulation 2006 and the
Environmental Protection Regulation 2008.
Page 11 of 62
Section 12
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Note: Asbestos is a Regulated Waste. The Department of Environment &
Science licenses businesses that transport asbestos waste, and landfills
that accept this waste.
51. All building materials containing asbestos, including asbestos cement
sheeting or roofing and lagging are removed from the building prior to
demolition/relocation.
Plumbing and Drainage
52. It is a requirement of the ‘Standard Plumbing and Drainage Regulation
2019’ that at demolition of a building, the existing sanitary drain upstream
from the connection point for a service provider’s sewerage system must
be sealed water tight. This work is deemed as notifiable Work and must be
carried out by a suitably licenced plumber who must submit an As
Constructed plan and Form 4 (Notifiable Works Form) to the QBCC
(Queensland Building Construction Commission) within 10 days of
completing the work.
B. Enter into an Infrastructure Agreement with the applicant that provides for
contributions in lieu of 8 on-site car parking spaces.
C. Note the report is provided in accordance with Section 63(5) of the Planning Act
2016.
Carried unanimously.
Cr Wegener re-joined the meeting.
2 MCU20/0115 - APPLICATION FOR MATERIAL CHANGE OF USE FOR SHORT
TERM ACCOMMODATION AT 3 ROBERT STREET, NOOSAVILLE
The following material was presented to the meeting in relation to this item:
Cr Stockwell – Image - refer to Attachment 2
Cr Wegener – Image - refer to Attachment 3
Committee Recommendation
Moved: Cr Stockwell
Seconded: Cr Stewart
That Council note the report by the Coordinator Planning to the Planning &
Environment Committee Meeting dated 9 February 2021 regarding Application No.
MCU20/0115 for a Development Permit for Material Change of Use - Short-term
accommodation situated at 3 Robert St, Noosaville and:
A. Approve the application in accordance with the following conditions:
PLANNING
When Conditions must be Complied With
1. Unless otherwise stated, all conditions of this Decision Notice must be
complied with prior to the use commencing, and then compliance
maintained at all times while the use continues.
Approved Plans
2. Development undertaken in accordance with this approval must generally
comply with the approved plans of development. The approved plans are
listed in the following table unless otherwise amended by these conditions.
Page 12 of 62
Section 13
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Plan No. Rev. Plan/Document Name Date
16-37 (Sheet 1 of 7) - Ground Floor 03/10/2017
16-37 (Sheet 2 of 7) - Elevation A & B 03/10/2017
16-37 (Sheet 3 of 7) - Elevation C & D 03/10/2017
16-37 (Sheet 4 of 7) - Cross Section A-C 03/10/2017
16-37 (Sheet 5 of 7) - Slab Setout 03/10/2017
16-37 (Sheet 6 of 7) - Bracing Plan Lower Floor N3 03/10/2017
16-37 (Sheet 7 of 7) - Site Plan 03/10/2017
Currency
3. This development approval lapses if the use has not happened by 18
February 2027, unless an application to extend the currency period is
approved by Council.
Nature and Extent of Approved Use
4. The total number of bedrooms on the site must not exceed 4.
5. No more than 8 guests may occupy the premises at any time.
6. All outdoor areas, including balconies, decks, pool and the like, must not
be used after 9pm each night.
7. The premises must not be used as a party house, with no events, functions
or parties (e.g. bucks parties, hen’s parties, raves, or wedding receptions
for example) permitted on site.
Amenity
8. The operation of the approved use must not detrimentally affect the
residential amenity (including but not limited to noise, overlooking, light spill
or odour) enjoyed by surrounding residents or cause a nuisance, including
a noise nuisance.
Car Parking
9. Existing car parking on site, as detailed on the approved plans, must be
maintained and kept available for users of the short term
accommodation.
10. All car parking areas and access driveways must be maintained exclusively
for vehicle parking and manoeuvring and kept in a tidy and safe condition
at all times.
Waste Management
11. Waste storage and disposal facilities must be provided in accordance with
Planning Scheme Policy 9, Waste Management, including an external
imperviously paved area correctly sized for all refuse and recycling
containers and suitably screened from public places and neighbouring
properties.
12. Waste containers must:
a. At all times be regularly cleaned and maintained in a clean, tidy,
sanitary and hygienic condition.
b. Be placed on the kerb side frontage of the premises, for the collection
of general waste from the container; and
Page 13 of 62
Section 14
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
c. Not be placed on the kerb side frontage for longer than 24 hours
before or after the scheduled collection day for the collection of waste
in the container.
Contact Person
13. Prior to the commencement of the use written confirmation must be
provided to Council confirming:
a. the name and telephone number of the contact person (which may
include the name and contact details of an individual, letting agency,
property manager, security firm or the like) for the purposes of the
operation of the short stay letting at the premises; and
b. that the contact person is available 24 hours a day, 7 days a week;
and
c. that the contact person resides within 20 minutes travel time (by
vehicle) of the premises; and
d. that the contact person is to be responsible for the supervision and
management of the premises, including addressing complaints about
the use of the premises for short stay letting and visitor queries.
14. A sign must prominently and permanently display in letters and numbers
not less than 50mm in height, a current up to date written notice detailing
the contact person’s phone number, and a statement that the contact
person is responsible for the supervision and maintenance of the premises.
The sign must not exceed 0.2m2, be displayed at the front of the premises
and be visible to members of the public at all times.
Code of Conduct
15. A code of conduct must be developed and provided to all users and
occupants of the short term accommodation, including any website or
social media used to promote the use of the premises for short term
accommodation.
16. The code of conduct must advise all users of the premises:
a. That the use of the premises must not:
i. detrimentally affect the residential amenity (including but not
limited to noise, overlooking, light spill or odour) enjoyed by
residents in the vicinity of the premises; or
ii. cause a nuisance (including a noise nuisance);
iii. display unacceptable behavior including:
a. loud aggressive behaviour;
b. yelling, screaming, arguing; or
c. excessively loud cheering, clapping and singing.
iv. create a level of noise above the acceptable levels described
by Queensland Government legislation for environmental
protection (noise).
b. That a user of the premises must not sleep or camp on the premises
in a tent, caravan, campervan or similar facility.
c. That each vehicle used by a user of the premises must:
i. be stored in a manner that does not cause a nuisance or
inconvenience to adjoining premises; and
Page 14 of 62
Section 15
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
ii. be parked within the parking facilities at the premises where
provided.
d. That each user of the premises must store general waste (including
the separation of recyclable waste) produced as a result of the
ordinary use or occupation of the premises in a waste container.
e. That each user of the premises must ensure that the premises,
including the grounds of the premises, are kept in a safe and tidy
condition.
f. That pets occupying the premises must be managed and not cause
a nuisance (including a noise nuisance).
g. The nature and extent of the approved use as detailed in conditions
numbers 4 to 7 of this development approval.
17. The Code of Conduct must be displayed in a prominent location at the
premises so that it can be viewed by guests.
Complaints Management
18. The contact person must maintain a record of all complaints received,
identifying how each complaint has been resolved or addressed within a
reasonable time.
19. The contact person must respond to all complaints within 30 minutes of
notification of a complaint.
20. The contact person, must keep and maintain a register of the use of the
premises for short stay letting or home hosted accommodation, and record
in the register, each of the following:
a. on each occasion on which the premises are used, or occupied, for
short stay letting or home hosted accommodation on a commercial
basis:
i. the number of adults who are users of the premises; and
ii. the number of minors, an individual who is under 18, who are
users of the premises.
b. the dates when each person’s use, or occupation, of the premises for
short stay letting or home hosted accommodation began and ended.
21. The contact person, must make available, for inspection by Council, within
5 business days of receipt of a written request given at any time, each of:
i. the written record of complaints referred to in condition 18; and
ii. the register referred to in condition 20
B. Note the report is provided in accordance with Section 63(5) of the Planning Act
2016.
For: Crs. Jurisevic, Lorentson, Stewart, Stockwell, Finzel and Wilkie
Against: Cr Wegener
Carried.
Page 15 of 62
Section 16
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
3 MCU18/0009.03 - OTHER CHANGE TO DEVELOPMENT APPROVAL FOR
MATERIAL CHANGE OF USE - MULTIPLE HOUSING –TYPE 3 RETIREMENT &
SPECIAL NEEDS AT 186 COOROY-NOOSA ROAD & 4 CARRAMAR ST,
TEWANTIN
Committee Recommendation
Moved: Cr Finzel
Seconded: Cr Lorentson
That Council note the report by the Coordinator Planning to the Planning &
Environment Committee Meeting dated 9 February 2021 regarding Application No.
MCU18/0009.03 for an Other Change to a Development Permit for Material Change of
Use - Residential Care Facility situated at 186 Cooroy Noosa Rd, Tewantin & 4
Carramar St, Tewantin and:
A. Approve the change.
B. Amend condition 1 to read as follows:
1. Development undertaken in accordance with this approval must generally
comply with the approved plans of development. The approved plans are
listed in the following table unless otherwise amended by these conditions.
Plan No. Rev. Plan/Document Name Date
A101A Existing Part Site Plan by Middap Feb 2019
Architecture
A102A Proposed Site Works Plan by Middap Feb 2019
Architecture
A103B B Proposed Building Plan by Middap Feb 2019
Architecture
A104B B Site Plan with Section and Elevation 18.03.2019
References by Middap Architecture
A105B B Site Elevations by Middap Architecture 18.03.2019
A106B B Typical Villa Sections by Middap 18.03.2019
Architecture
A201B B Villas and Service Core Floor and Roof 18.03.2019
Plan by Middap Architecture
A202B B Proposed Villas and Service Core 3D 18.03.2019
Views by Middap Architecture
A203A Proposed Entry Building Floor and Roof 18.03.2019
Plan by Middap Architecture
A204A Proposed Entry Building Elevations and 18.03.2019
3D Views by Middap Architecture
A205B B Proposed Villa 1 and 2 Floor and Roof 18.03.2019
Plan by Middap Architecture
A206B B Proposed Villa 1 and 2 Elevation and 3D 18.03.2019
Views by Middap Architecture
A207A Proposed Villa 3 and 4 Floor and Roof 18.03.2019
Plan by Middap Architecture
A208A Proposed Villa 3 and 4 Elevation and 3D 18.03.2019
Views by Middap Architecture
Page 16 of 62
Section 17
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
1 PART SITE PLAN Received by
Council on
03.04.2020
2 BOUNDARY ELEVATION Received by
Council on
03.04.2020
1714-20 I Design Features Plan 1 of 7 by Callaghan November
& Toth Civil, Environmental & Hydraulic 2020
Engineers
1714-27 I Design Setout Plan 1 of 6 by Callaghan & November
Toth Civil, Environmental & Hydraulic 2020
Engineers
16519-C101 D Proposed Permanent and Event Day 08.09.20
Parking prepared by TOD Engineers &
Project Managers as amended in red by
Council
C. Include the following additional conditions:
49. The car park in Lot 19 on RP162468 (4 Carramar Street) must only be used
by staff.
50. No lighting is to be provided to the car park in Lot 19 on RP162468 (4
Carramar Street).
51. Access to the car park in Lot 19 on RP162468 (4 Carramar Street) must
only be via the existing access from Cooroy Noosa Road. In this regard a
locked gate must be provided to prevent vehicle access to/from Carramar
Street.
52. To minimise potential noise impacts on adjacent residential areas, the
western carpark in Lot 19 on RP162468 (4 Carramar Street) must not be
used between the hours of 6:30pm and 6:30am unless otherwise approved
in writing by Council. A fence and gate must be provided, generally along
the eastern boundary of the Lot, preventing access to the carpark between
these hours.
53. The existing fencing to the northern and western boundaries must be
maintained, if the fencing is replaced the minimum height of any new
fencing must be 1.8 metres.
54. Screening vegetation must be planted along the western boundary in
accordance with Council’s Planning Scheme Policy PSP2 - Landscaping.
The planted vegetation must have a minimum pot size of 45 litres and
consist of native, endemic species with a mature height of not less than 2
metres and a maximum spacing of 2 metre centres.
D. Note the report is provided in accordance with Section 63(5) of the Planning Act
2016.
Carried unanimously.
Page 17 of 62
Section 18
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
4 MCU18/0166 – PLANNING & ENVIRONMENT COURT APPEAL NO. BD897 OF
2020 – REFUSAL OF AN APPLICATION FOR SERVICE & UTILITY TYPE 3
(TOWER) AT 244 TABLELANDS RD, COORAN
In accordance with Chapter 5B of the Local Government Act 2009, Cr Wegener provided the
following declaration to the meeting of a prescribed conflict of interest in this matter:
I, Cr Wegener, inform the meeting that I have a prescribed conflict of interest in this matter as I
have an NBN tower located on my property and receive income from NBN via a lease
arrangement. As a result of my conflict of interest, I will now leave the meeting room while the
matter is considered and voted on.
In accordance with Chapter 5B of the Local Government Act 2009, Cr Finzel provided the
following declaration to the meeting of a declarable conflict of interest in this matter:
I, Cr Finzel, inform the meeting that I have a declarable conflict of interest in this matter as prior
to my election to Council I signed a petition relating to this application. As a result of my conflict
of interest I will now leave the meeting room while the matter is considered and voted on.
In accordance with Chapter 5B of the Local Government Act 2009, Cr Stockwell provided the
following declaration to the meeting of a declarable conflict of interest in this matter:
I, Cr Stockwell, inform the meeting that I have a declarable conflict of interest in this matter as
Bill and Christine Tainsh, who are co-respondents to this appeal, supported my 2020 election
campaign by undertaking letterbox drops. As a result of my conflict of interest I will now leave
the meeting room while the matter is considered and voted on.
Committee Recommendation
Moved: Cr Stewart
Seconded: Cr Jurisevic
That Council note the report by the Manager Development Assessment to the Planning
& Environment Committee Meeting dated 9 February 2021 and agree to settle Planning
& Environment Appeal No. BD897 of 2020 generally in accordance with the following
conditions:
PLANNING
When Conditions Must Be Complied With
1. Unless otherwise stated, all works required by the conditions of this Decision
Notice must be completed prior to the use commencing, and then compliance
maintained at all times while the use continues.
Approved Plans
2. Development undertaken in accordance with this approval must generally comply
with the approved plans of development. The approved plans are listed in the
following table unless otherwise amended by these conditions.
Plan No. Rev. Plan/Document Name Date
4POM-51-45-CRNA-C2 B Overall Site Plan 10/01/20
4POM-51-45-CRNA-C3 C Site Setout Plan 10/01/20
4POM-51-45-CRNA-C4 C Site Elevation and Details 10.01.20
Nature and Extent of Approved Use
3. The maximum height of the development (including associated antennae) must
not exceed 26 metres above ground level.
4. Certification must be submitted to Council from a Licensed Surveyor which
certifies that the structure does not exceed the maximum height requirement of
this Decision Notice.
Page 18 of 62
Section 19
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
5. No lights are permitted to be attached to the telecommunications facility, except
where required for aircraft hazard lighting purposes or similar.
Health and Safety
6. The development must not, at any time during the life of the development, result
in human exposure to environmental electromagnetic emissions exceeding the
current regulations, standards and/or recommendations of the Australian
Radiation Protection and Nuclear Safety Agency (ARPANSA). The carrier of the
infrastructure must provide, at any time upon request by Council, written
certification to demonstrate compliance with this condition. The written
certification must assume:
a. a maximum number of users over the lifetime of any pole or other
supporting structure
b. full power usage
c. a maximum down tilt of antennae.
7. Warning information signs and security fencing must be provided on the site to
prevent unauthorised entry. Fencing must be set back a minimum of 2 metres
from the front boundary and must be camouflaged through the use of colours,
materials and screening vegetation to blend the fence into the visual landscape.
Colours and Finishes
8. The monopole, all associated antennas and the head frame must be finished in
pale eucalypt to assist in blending the tower visually into the landscape.
Vegetation Retention
9. The following trees must be surveyed and retained:
a. the three large trees marked as 7.1 and 7.2 on Figure NP7 of the Second
Visual Amenity Joint Expert Report dated 2 December 2020 (page 15); and
b. any tree with a trunk diameter at or wider than 200mm, in a 10m wide buffer
within the areas marked 5 and 5A on Figure NP7 of the Second Visual
Amenity Joint Expert Report dated 2 December 2020 (page 15).
10. For the purpose the development permitted under this approval, no clearing of
vegetation is permitted within reasonable proximity to the tower apart from those
trees identified on Drawing No. 4POM-51-45-CRNA-C5 Revision A prepared by
Aurecon and dated 10 January 2020.
Cessation of Use
11. The tower facility must be removed from the site upon cessation of the use.
Stormwater Drainage
12. Stormwater runoff from the development must be disposed of on-site without
causing scour or damage to the subject site or any adjoining property.
Earthworks
13. All earthworks and associated batters must be contained entirely within the
subject site. All earthworks must be undertaken in accordance with the provisions
of Australian Standard AS3798: Guidelines on Earthworks for Commercial and
Residential Developments.
Damage to Services and Assets
14. A condition report of the existing formation of Tablelands Road must be submitted
to Council at least 10 business days prior to the works commencing. The report
must:
Page 19 of 62
Section 20
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
a. be prepared by a Registered Professional Engineer of Queensland (RPEQ)
b. extend from the intersection with Falls Creek Road to the access to the
subject site
c. include vegetation (roadside and overhanging) that has potential to be
impacted by the construction activities
15. Any damage to the existing road formation as a result of construction operations
must be fully repaired at the developer’s expense:
a. where the damage would cause a hazard to pedestrian or vehicle safety,
immediately; or
b. where otherwise, upon completion of the works associated with the
development.
16. Any repair work which proposes to alter the alignment or level of existing services
and assets must first be referred to the relevant service authority for approval.
Construction Management
17. A Construction Management Plan must be submitted to Council at least 10
business days prior to the works commencing and must specifically address the
following:
a. Traffic Management during all aspects of the construct phase including:
i. A Traffic Management Control Plan in accordance with Manual of
Uniform Traffic Control Devices (MUTCD) detailing all temporary
signage and traffic control measures prior to construction
ii. Proposed fencing to the site during the construction phase of the
development
iii. Adequate parking arrangements for construction workers
b. Maintenance and protection of water quality and existing drainage lines
through the construction site through the implementation of appropriate
erosion and sediment control measures.
c. Works programme identifying key components of the works and their
respective durations.
d. Establishment of a communication protocol with the general public,
adjoining owners, emergency services and local businesses to advise of
agreed construction times, impacts on traffic and services and other
relevant issues.
e. Include a post out to the local residents immediately adjacent to the site,
and any persons who were at one point part to Appeal No. 897/20 advising
of the proposed development, the expected time frames and the site
contact details.
f. Include signage in prominent locations on the boundaries of the site
advising of the proposed development, the expected time frames and the
site contact details
g. identification of complaint management procedures including:
i. contact details for the on-site manager
ii. dispute resolution procedures
Page 20 of 62
Section 21
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Currency Period
18. The Currency Period for this development approval lapses if the use has not
happened by 18 February 2027, unless an application to extend the currency
period is approved by Council.
Carried unanimously.
Crs Wegener, Finzel and Stockwell re-joined the meeting.
5 DRAFT BUSHLAND RESERVE STRATEGIC MANAGEMENT PLANS
Committee Recommendation
Moved: Cr Jurisevic
Seconded: Cr Wegener
That Council note the report by the Principal Environment Officer and Natural Areas
Technical Officer to the Planning & Environment Committee Meeting dated 9 February
2021 and resolve to commence public consultation on the Draft Noosa Bushland
Reserve Strategic Management Plan 2021-2026 and Draft Noosa Bushland Reserve
Strategic Fire Management Plan 2021 provided as Attachments 1 & 2 to the report.
Carried unanimously.
6 MOBILE LIBRARY REPLACEMENT PLAN
Committee Recommendation
Moved: Cr Finzel
Seconded: Cr Stockwell
That Council note the report by the Acting Manager of Libraries and Galleries to the
Services & Organisation Committee Meeting dated 9 February 2021 and
A. Approve Option 3, the Community Outreach Library Service, as the replacement
model for the current Mobile Library service;
B. Request the CEO to undertake the necessary procurement processes to
implement Option 3 within the capital works budget allocation; and
C. Refer the operating budget for consideration in the 2021/22 budget process.
Carried unanimously.
7 COMMERCIAL HIGH USE PERMITS - TENDER PROCESS
Committee Recommendation
Moved: Cr Finzel
Seconded: Cr Stewart
That Council note the report by the Property Advisor to the Services & Organisation
Committee Meeting dated 9 February 2021 regarding Commercial High Use Permits
and agree to proceed to a public tender process for new permits based on the proposed
permits, fees, terms and assessment criteria detailed in the report.
Carried unanimously.
Page 21 of 62
Section 22
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
8 NOOSA CHAMBER OF COMMERCE AND INDUSTRY INC. EXEMPTION REQUEST
FOR THE PROVISION OF ALCOHOL FOR TEMPORARY EVENTS DURING COVID-
19 PANDEMIC
Committee Recommendation
Moved: Cr Stewart
Seconded: Cr Lorentson
That Council note the report by the Property Officer to the Services and Organisation
Committee Meeting dated 9 February 2021 regarding the Noosa Chamber of
Commerce and Industry Inc.’s Great Aussie Wellbeing BBQ and note:
A. That the applicant has now amended their application to remove the provision of
alcohol component and reduce proposed attendance numbers to 490; and
B. That the application will therefore be processed in accordance with Council’s
normal permit application and approval process.
A. Approve the Noosa Chamber of Commerce and Industry Inc.’s application for an
exemption to provide alcohol at the Great Aussie Wellbeing BBQ with a maximum
attendance of fewer than 500 people onsite at any one time;
B. Not approve the applicant’s proposed attendance request of 700 people; and
C. Authorise the CEO to assess the temporary event application once it is properly
made and Council has received all the required information to undertake its
assessment in accordance with Council’s normal permit application and approval
process.
Carried unanimously.
6 REPORTS DIRECT TO GENERAL COMMITTEE
10 NOOSA COMMUNITY SUPPORT CLEANING TENDER ASSESSMENT – 2021T081
Committee Recommendation
Moved: Cr Jurisevic
Seconded: Cr Lorentson
That Council note the report by the Community Facilities Manager to the General
Committee meeting dated 15 February 2021 and award separable portions 1 and 2 of
tender 2021T081 to R&R McKindlay Trust, trading as Ecovia, through to 30 June 2022,
with an option for 3 x 12 month renewals to the contract upon expiration of the initial
contract period.
Carried unanimously.
11 GO NOOSA PEAK PERIOD TRAFFIC MANAGEMENT – EASTER 2021
Motion
Moved: Cr Wegener
Seconded: Cr Jurisevic
That Council note the report by the Project Officer – Transport Innovation to the
General Committee Meeting dated 15 February 2021, and:
A. Approve the use of free travel on the temporary 065 Go Noosa Loop bus from 2
- 18 April 2021.
Page 22 of 62
Section 23
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
B. Subject to TransLink agreement, approve the use of free travel on the temporary
064 Peregian Beach to Noosa Heads bus from 2 - 18 April 2021.
C. Subject to TransLink agreement, approve the use of free travel on TransLink
routes 628, 629 and 632 from 2 - 18 April 2021.
D. Delegate authority for the CEO to cancel, stand down and recommence the
temporary 065 Go Noosa Loop Bus, the temporary 064 Peregian Beach to Noosa
Heads bus and TransLink routes 626, 627, 628, 629, 632 based on the
professional advice from Council’s COVID Safety Team and seeking the input
from Noosa Chamber of Commerce, Tourism Noosa, the Transport Strategy
Steering Group and Hinterland Business Representatives including advice and
information from the Queensland Government recommended COVID Safe Public
Transport Plan as to suggested best practice and policy guidelines as their
primary Terms of Reference.
E. Approve the continued promotion of the Noosa Ferry in Go Noosa marketing as
an alternative mode of travel.
F. Approve the use of the Noosa AFL ground, The J car park and Noosa Junction
Transit Centre as Park & Ride locations.
G. Approve the use of Variable Message Signs (VMS) at key entry points to Noosa
from 2 – 18 April 2021 for the purpose of informing motorists of car parking
availability and alternative travel options to the Hastings Street precinct.
H. Approve the use of traffic control in the Hastings Street precinct and surrounding
areas to manage vehicle and pedestrian movements from 2 - 18 April 2021 as
required.
I. Approve the use of wayfinding signage in the Hastings Street precinct, Noosa
Junction and Noosaville from 2 - 18 April 2021.
J. Approve the temporary conversion of 8 parallel car parks on the southern side of
Hastings Street from the Hastings Street roundabout to 28 Hastings Street for
other uses including, loading bays, bicycle and scooter parking, and increased
footpath, from 2 - 18 April 2021
K. Approve the continuation of the trial installation of 2 minute Drop & Go car parking
bays in the Noosa Heads Precinct.
Amendment
Moved: Cr Lorentson
Seconded: Cr Wilkie
That item H be amended to read:
H. Approve the use of traffic control in the Hastings Street precinct and surrounding
areas to manage vehicle and pedestrian movements from 2 - 18 April 2021 as
required and request that staff consult with the community and residents to
provide feedback for future reference.
Carried unanimously.
Page 23 of 62
Section 24
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Committee Recommendation
Moved: Cr Wegener
Seconded: Cr Jurisevic
That Council note the report by the Project Officer – Transport Innovation to the
General Committee Meeting dated 15 February 2021, and:
A. Approve the use of free travel on the temporary 065 Go Noosa Loop bus from 2
- 18 April 2021.
B. Subject to TransLink agreement, approve the use of free travel on the temporary
064 Peregian Beach to Noosa Heads bus from 2 - 18 April 2021.
C. Subject to TransLink agreement, approve the use of free travel on TransLink
routes 628, 629 and 632 from 2 - 18 April 2021.
D. Delegate authority for the CEO to cancel, stand down and recommence the
temporary 065 Go Noosa Loop Bus, the temporary 064 Peregian Beach to Noosa
Heads bus and TransLink routes 626, 627, 628, 629, 632 based on the
professional advice from Council’s COVID Safety Team and seeking the input
from Noosa Chamber of Commerce, Tourism Noosa, the Transport Strategy
Steering Group and Hinterland Business Representatives including advice and
information from the Queensland Government recommended COVID Safe Public
Transport Plan as to suggested best practice and policy guidelines as their
primary Terms of Reference.
E. Approve the continued promotion of the Noosa Ferry in Go Noosa marketing as
an alternative mode of travel.
F. Approve the use of the Noosa AFL ground, The J car park and Noosa Junction
Transit Centre as Park & Ride locations.
G. Approve the use of Variable Message Signs (VMS) at key entry points to Noosa
from 2 – 18 April 2021 for the purpose of informing motorists of car parking
availability and alternative travel options to the Hastings Street precinct.
H. Approve the use of traffic control in the Hastings Street precinct and surrounding
areas to manage vehicle and pedestrian movements from 2 - 18 April 2021 as
required and request that staff consult with the community and residents to
provide feedback for future reference.
I. Approve the use of wayfinding signage in the Hastings Street precinct, Noosa
Junction and Noosaville from 2 - 18 April 2021.
J. Approve the temporary conversion of 8 parallel car parks on the southern side of
Hastings Street from the Hastings Street roundabout to 28 Hastings Street for
other uses including, loading bays, bicycle and scooter parking, and increased
footpath, from 2 - 18 April 2021
K. Approve the continuation of the trial installation of 2 minute Drop & Go car parking
bays in the Noosa Heads Precinct.
Carried unanimously.
Page 24 of 62
Section 25
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
12 DEBT POLICY REVIEW
Committee Recommendation
Moved: Cr Stewart
Seconded: Cr Jurisevic
That Council note the report by the Manager Financial Services to the General
Committee Meeting dated 15 February 2021 and, pursuant to section 192 of the Local
Government Regulation 2012, adopt the updated Debt Policy for the 2020/21 financial
year.
Carried unanimously.
13 FINANCIAL PERFORMANCE REPORT – JANUARY 2021
Committee Recommendation
Moved: Cr Jurisevic
Seconded: Cr Stewart
That Council note the report by the Manager Financial Services to the General
Committee Meeting dated 15 February 2021 outlining January 2021 year to date
financial performance against budget, including performance against key financial
sustainability indicators.
Carried unanimously.
7 CLOSED SESSION
Nil.
The meeting closed at 1.00 pm.
Page 25 of 62
Section 26
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
ATTACHMENT 1
Page 26 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
ATTACHMENT 1
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Page 26 of 62Section 27
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 27 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Occupancy @ Year 2019 i 2020 Ww 202<D
60%
40%
20%
0%
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Average DailyRate © Reservation Window ©
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2020-—the yearthat no __intermational visi TAN a ieee
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the event, reduction of 8 TN staff members to focus back on core
one cou Te have work, tapped into TN Marketing contingency for first time ever,
launched Enter the Biosphere (most successful TN campaign to
imagined... 903 TN membership...
, , date), no HOM for 3 months, new TN Board and record breaking
Page 27 of 62Section 28
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 28 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Ore en ones
DESTINATION NOOSA STRATEGY 2020 + Ore Pee - harmon =< nme
© Richard Stephens - Oeputy Chasman Rare
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© Conroy Chamber of Commerce © Kesbe Keloe Abericpirest
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dozens of groups across the tourism industry + Oued am nor Cae Tourism Creative «Peon moog
and wider community, business and community « Sennen yr Bn ieee : —*
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associations, indigenous representatives, _—
creative industries, the arts and events sectors, Ss aS ae
food and drink focus groups, international and " onnemneiile —o
© CARA. Cooroy Residents Gaeup © TN sponsored everns
trade, environmental groups, media, our own — | Arte sector anepen
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Page 28 of 62Section 29
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 29 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
VISITOR STATS a an me
pa
40.87% 417.03%
Data dashboard:
To add depth to our visitor statistics reporting, - ~/ . i ~
we launched a reporting dashboard to provide - - .
current and forward-looking visitor and i y .
accommodation statistics, with information on - » : ene
occupancy, average daily rates, visitor mobility - me .
through villages, and more. It allows us to ‘ ‘ ; :
quickly identify peaks and troughs to adapt
Noosa Destination Marketing Dashboard - V2
marketing schedules where and when needed maar :
to further even-out seasonal fluctuations and aa
low bookings periods. —ae
The sharing of data with members will also help 7 eA | a aie
with their business planning and enable more — \
pro-active marketing decisions. — i
Page 29 of 62Section 30
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 30 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
VISITOR STATS
Year ending September 2020:
The dashboard complements Tourism Research Annual change in overnight visitors and spend
Australia’s quarterly International and National ee
Visitor Surveys that provide historic visitation VISIGRS SPENE
and spend data for the Noosa region, which can
be directly benchmarked against regional, state
and national results. -10.4%
The Noosa region attracted 1.9 million domestic
visitors in the year to September 2020, including -23%
overnighters and day-trippers who spent almost -28%
. -30.6% -31.9%
$800m. While the impact of COVID-19 -34.4%
restrictions continued to be felt across the
tourism industry globally, in the year ending BE Wonss F Queenston Australia
September 2020, Noosa’s drop in overnight
visitor numbers and spend was not as significant
as regional, state and national impacts.
Page 30 of 62Section 31
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 31 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
MARKETING
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Demme. iy onze a &
ae ae SP ee 2
Sa, Cae ve Se Ss -
er ar,
NA a es
b> aie
= A
a — se
Page 31 of 62Section 32
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
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GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
MARKETING THE NOOSA BRAND
The ongoing campaign:
The multi-layered campaign provided booking * Reached more than 600,000 people
opportunities for those who could travel, * Ads were seen 2.3 million times on social media
holiday inspiration for those who could not yet, * Dedicated campaign website attracted more than 45,000 unique visits
and educated the public about Noosa’s globally * Continually out-performed industry benchmarks:
recognised UNESCO Biosphere Reserve status.
Launched to a national audience on the Today CLICK THROUGH RATE COST PER CLICK
Show, the digital and social media elements Enter the Industry Enter the Industry
were initially targeted at the drive market and Biosphere average Biosphere average
had the flexibility to quickly respond to 2.67% 0.63% $0.33 $1.10
changing border openings as interstate markets
again opened. * Visit Noosa’s Facebook fab growth was +67% in the 5 months since launch
* Page engagement was +88%
Members were given access to marketing - Instagram follower growth was +2,200
material and resources including newsletter
templates, imagery and cooperative marketing
opportunities. Publication partners including The Weekend Edition, Gourmet Traveller,
Courier Mail, Australian Traveller, as well as activity through Tourism and
Events Queensland and Visit Sunshine Coast.
Page 32 of 62Section 33
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
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GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
MARKETING THE NOOSA BRAND
Cooperative marketing: Z ] | 4 ca
We offered members targeted, affordable mae A Tae Bleed \
/ raf ’ tL 7 | wy ‘4
. . a: E | = , Need a inti
cooperative marketing opportunities across . FP = >
print, digital and social media in national _ (7 saan 5
markets, and on the www.visitnoosa.com.au \ ; ~ = -
owe = aa :
website, driving visitation during low seasons. ; gi rt se Pag
} ie + - Neots: UNESCO Bissphere Reuerre oe baarced may to get uwery a ;
BLOGS / ITINERARIES “eDM ee ao 4 a a
wie Discover the Noosa River Ss River Life i ar
Unique views 198 Openrote 18.1% a —_—. comes, le
SS By resto = s SESS SESS SSE
BBB ev a.e ens a i ‘Open rate 19% : Sse Sreme =—W.
* Rio ae Scan a cai. . — <akeun: aa =a a = = nee
: Wieecce Soo SSS EEL. SS i
[Se pot — re NOOSA Setemnasct ‘Genes Seen
ty mpressions 13292 | Sen 257% ee Se Scene
y Conroe «257% a
Page 33 of 62Section 34
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 34 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
MARKETING THE NOOSA BRAND
Noosa Holiday Guide: «ig Waa
Noosa Holiday Guide: The 2021 Noosa — ; : q %
Holiday Guide, the official brochure for ‘ ™ N 7 ;
anyone thinking of a Noosa holiday, was = . - , es
the Noosa region and a key planner for . y * =
delivered to Visitor Information Centres, . ( a av ey , é
key tourist stops, accommodation Oj 4 R '
properties and available online just in he
time for Christmas 2020. It is a record 120 . ow
pages and advertising was offered to ~. ; we
members at a greatly discounted rates, ,
thanks to a government grant. 50,000
copies were printed.
Page 34 of 62Section 35
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
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GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
AVIATION PARTNERSHIP
We work with Sunshine Coast Airport and Visit Sunshine Coast * Resumption of direct flights between Sunshine Coast Airport and
to attract direct flights to the Sunshine Coast from key markets, Adelaide, with Jetstar operating 3 services each week, providing
and support flights with marketing activity in those areas, as well 4300 seats each month
as media familiarisations. We joined airport activations to
: : * The announcement of a new direct Newcastle service with Fly
welcome the first passengers and new routes:
Pelican to commence in January 2021, flying 3 times a week and
¢ Inaugural direct flights between the Sunshine Coast and reaching a new source market with a population of over
Canberra with Alliance Airlines, with 2 services per week 4 rrillian
expected to boost the region’s economy by $3m
* Domestic passenger flights between Sydney and the Sunshine
» TAG FeRerRirer eens OF Cally \ Janine ABP Tin Coast resuming with Jetstar’s daily flights and Virgin Australia’s 5
Melbourne to the Sunshine Coast, delivering more than 6000 » weekly services
seats a month in and out ,
of the region A ye
ee 4 We also joined our partners in Cairns at a travel trade
* Anew direct Canberra service Wer i Welcome he training event to promote direct flights and ran a
5 * 5 Cc wa
with Qantas, flying 3 times a FRIENDS =e gecwrome competition with StarFM in Cairns to win a trip to the
week, providing more than 2,600 “nee SE COntNE, y Sunehine Coast
seats each month and expected 1 BA
to contribute more than $4.5m A marketing campaign with the Canberra Times was
to the coast’s tourism economy delivered to increase the awareness of the new route.
Page 35 of 62Section 36
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
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GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
TRADE TRAINING ae . el
DOMESTIC AND INTERNATIONAL | ee. ) .
Ory ar ey
We delivered virtual one-on-one appointments with | - ee, cw
trade specialists to keep Noosa top of mind in our y y | E a | a ae
key international markets, sharing product and | ¢ Ro ~ ae LY My ia
destination updates with key media and trade i min Pk a I _ amt
partners at Marketplace North America and he ) he — LA 5
Marketplace UK/Europe (organised by Tourism ty y =
Australia). f _. a =
Domestically, we delivered appointments for ATEC é ; =
Meeting Place with Australian-based Inbound Tour
Operators who book holidays for Australian
consumers, Flight Centre, Allogio Travel, Qantas, Noosa has been highlighted as a destination that consumers are eager to visit
Ticketmates and held a trade event in Cairns. as soon as they can due to our environmental offering, wide open spaces and
We confirmed a month-long campaign with Ignite penceptien i) Hsing a mals, egfiernet SMe.
Travel, who work with major newspapers, Flight The travel trade work a year ahead in their planning, so keeping Noosa
Centre retail, NRMA and the Flybuys database, to engaged through trade and media is important to be ready as border
drive bookings in shoulder periods for 2021. openings are announced domestically and internationally.
Page 36 of 62Section 37
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
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GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
MEDIA HIGHLIGHTS — ;
Media famils:
Our visiting journalists program brings relevant media to ;
Noosa to experience a variety of our members’ product a st = cee ae =
offering. We hosted 25 media visits (many connected to ———— «inna
the Enter the Biosphere campaign), with highlights = foda x
; eee TIM IS INNOOSA, QLD .
including: Bi Re
* The Today Show weather crosses over 3 days, media
value of nearly $5m, mentioning almost 30 members The (Ca : — =
and showcasing beach, Noosa National Park, Kabi | p AVELepn , A
"4 ne — 4 ri
SI -
Kabi, Noosa River, Noosa Biosphere Reserve, mnsi9ens GuoE es BA a Oe
hinterland produce, Noosa North Shore, campaign “ES Soe Se i ta han
and more ie —— z ) Oe ——
(Me <r —_—- te a =a he u e
* Biosphere editorials in WHO Magazine, = 55. = ss Re SSS SS SS
Q Weekend Magazine, Escape, Gold Coast Bulletin, = — A oy —= ——_ ft eg el
The Travelling Tribe, Eat Drink and Be Kerry, ; a === eee) SS SS ===
Get Out With Kids, and The Travel Bug Within - = o -_ ——— a
Page 37 of 62Section 38
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 38 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
MEDIA HIGHLIGHTS
"7 14 of the best things to do in Noosa
Nature ES ———
soothes a mF — aa
* Australian Gourmet Traveller 8-page feature on Noosa’s the soul -
dining scene, valued at nearly $500,000 ' oa. :
x) oie 7
* 2 episodes on the Roads Less Travelled travel show on fe % RA . - - pete
Channel Ten and Travello's global channels which reach as = = at saaei
more than 100 million people each month E = © SATS Ee
* TV show Totally Wild — 2 episodes : 2S. =f cacy goteyestan Gecmeanomtat
e Sunrise weather crosses, valued at close to $3m ——
° Delicious
* Cairns Post
* The Weekend Edition
* The Weekend Australian Magazine — 2-page feature on
Noosa’s hidden gems, valued at $400,000+
* Style Magazine included Noosa Heads in an article
about Queensland's bucket-list destinations
Page 38 of 62Section 39
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 39 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Nie ys Fs eo
ae
MEDIA HIGHLIGHTS aac AT
Media interviews: ee ia ¥
We also responded to dozens of request for ; a g
local and national media interviews including ; Pe
e
the Australian Financial Review, local Ms “s See
. = F : : a <r $F b BES
newspapers and television, the Rudy Maxa —— ae 2 - y A PRE A Ty a
9 ¥ = SE 1s 7 , “
Travel Show (USA), Brisbane TV and radio. idee = wt es he __-
we 4 hi 5 wi Ka if ~ 4 A = —; oa = = 5 2
FR N i ba) ee ee a er z as = ge : we tee = = = J = > =
Ba, i i 7 \ Zs . mat —
pel L oie Se ge ee Se ee :
iw ; ee in b Cia ee ———
e y AN i ; jf . ae ee ee ssi = a ~
“a -—t= LF a= a = Se a a — 4 \ a : }
ae | ——— SS — =
Py . | i 7 7a s ¥ - = a —— = SS SS ee et —
4 7 iT 1? : = Pee ee in
— : = SS r=
a aoe A / v é Se <a Se a
- / ae yn ee <a
- Fo Se en eee Se,
Page 39 of 62Section 40
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 40 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
@ menace ~
DIGITAL GROWTH JAN - DEC 2020, COMPARING YEAR-ON-YEAR O enemas,
NNN nae oe
— wa the Bink it
Followers at Annual Annual engage- Growth on click~ Annual Annual reach WS:
Dec 2020 follow growth ment growth through to website impressions - Niece 2 :
Instagram 122,432 8.71% 6.20% 71.02% 8.5m 5m SS Sr ey i o—_-
=_ ae
_— Facebook 56,315 18.42% 86.47% 40.85% 9.3m 7.6m : : ed . av w
; ot pa Liked Dy susieemington and 3,271 otners
Social media channels have seen strong growth in following and new Guides feature which highlights itineraries and local products.
engagement, and Instagram has seen a 10% growth in clicks . _, . . _
j Tourism Australia’s social media team invited us to share our
through to a website link. We strengthened our partnerships with . . , , 1 .
; ; insights after trying out Instagram’s new “Reels” feature. This
other popular pages including @Australia and @Queensland who . . . . .
; / sharing of insights sees Noosa appear in social media conversations
regularly shared our content to their audiences. . ; . .
nationally and internationally. Our first Instagram Reel generated
We cemented our reputation as among industry leaders in the use over 44,000 views.
of new technology, with our Visit Noosa and Noosa Eat & Drink
pages on Instagram among the first destinations to take up the
Page 40 of 62Section 41
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 41 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
SUPPORT FOR : ,
oe | om gs
SEGMENTS tine: ‘eh 1 co a
+ . V :
Seo fe s
Ses ©. Ey = | a
See a ‘wey —— aa
“pee ae ies ae SES =: _
: = = =< 3 Ze é a Ey ra Soman a
Weddings: We worked with the O —__
Noosa Weddings Organisation to : Nl Ul Cy ae = AAs fea
promote Noosa as a premier wedding P . ro Series Spee
and honeymoon destination. We ' P = hg oe == i
developed a Noosa weddings image style guide to help es : noosa 7URR
operators capture and collect on-brand imagery. 5 4 aia - at
ns Cie Peo cam Fea
Adventure: Our Adventure Cluster has 90 active members pos eee
and meets regularly to promote Noosa’s adventure offerings — = ——
* Radio and print advertising campaign encouraged locals -——noosr “UE
to book a local tour, to bolster the sector in the absence he E- he Dag a
- S
of international and youth booking tours == = a bfie
* Supported the sector through the Schoolies program, with 7 a ee
promotion of adventure deals noosa “RR
Page 41 of 62Section 42
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 42 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
oT ae) eee RE es:
EVENTS es ea: i Pa ae Cit SS i Tae gs
— Ree is sane Bota a + = : a i 7 a A
4 OR = en ar i, aa ©. Roe f 5 SF SE ae
Support for events took a new direction as major Ss NC eae * i ¥ = % os Te ee ae é ae ae ™
festivals that traditionally form part of our events RN ee © i Biter = sre Re ew
strategy, were cancelled. ae Maes a E bo: ‘e rs ee ees e : de
me a AS eee
Provided marketing support for smaller events and a> :; ee Ain: a < ee ot . , ie :
for the virtual Wellness Tourism Summit. ; we a = os iF pb eee! A tel eae
New Noosa Villages Tourism Funding Boost ‘ = 2 we Aas ES 2. — ye See SNe
program supported village communities and ee Soe wy : oo oe TR ee ye 7
business associations to encourage dispersal. The sie rs é 2 a, sie ie
first two events were Noosa Junction’s Sounds Like i PE 2 Al ‘a ‘ a 4 mY ee nites = r
Summer Fest and the Hastings Street Association's Z ~) ¥: b i ; > M fe Q ae .
12 Days of Christmas Magic. Sa RE St Lele r Ps : " aN aN “ 1 ee
The program complemented our new Community " — 7, A. 7 x 4a Ne A severe
Event Tourism Funding Boost to help smaller 4 = <a “<< / ae ' ae ‘I - eed —
event committees and groups stage events across vo i a, : am
the region to boost local communities and enhance . *
the visitor experience, and a solid calendar for 2021
was started.
Page 42 of 62Section 43
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 43 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
EVENTS
ig: 7 ae eee
* Noosa Eat & Drink Festival: With large-scale events not able to be held in 2020, ——
+ : : nt n ae NOOSA Liver
our festival team reimagined the event to offer “more events more often”. Ant
4*6 DEC 2020 celebrotior
Working with festival partners, stakeholders and the local food industry, we a
delivered a sell-out Summer Celebration across 24 venues throughout the region, Si a
that was the only Australian food and wine festival event to be held in 2020 during a eu) err sa uN ~~ .
COVID-19. We also announced dates for further events in 2021. ; $i teen Tak canaemmeene eee -
a a ae a = meee i corm COKeesT ma
| = ; my : = wr =
Pag: r Y yak eh _——. f r : TAdrd © mOOEA ” sl hd nen Aso ane -~
‘f ‘Cd f ra wv as a ! ees COS al ee = $.
ti of ir rink td ¥ yee =——— =< =< “s *
Sete / =n Se few) a ) Os me
Pa = ee * niece = =
Py > Se we. " upoyner— = : ,
= | a a y, “ A) ee - on seem
> ms eee
3 ea 7 A : " Abate , " " = ae ae
“ue Lu TH 2
Page 43 of 62Section 44
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 44 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
We waived the base membership fee for the 2020-2021 financial year Networking events:
to help members through the impacts of COVID-19 and provide a
chance for other businesses to join our organisation and access Restarted networking with a sold-out breakfast and the
marketing and industry development opportunities. There was members’ Christmas party which helped us go another step
significant take-up, with membership increasing more than 50% to towards a plastic-free and zero-waste event, thanks to support
more than S00 at the end of 2028. from Green My Plate and Express Recycling Noosa
We continued to support members with a range of
opportunities including: Free member Facebook videos:
° Local deals advertising to help mer wei Gee New project to create short ee. eas vs
business during border closures mpareT | videos of members talking mrtg Je Wa ef Sa Count ek ee
: . iiss RS bout their busi ted andthe eam rxkou dekdew wemaat tate
. New SMS messaging with event and maar 40 = 2 = an elF METIS, pos S We are so loolang forward to the *y y Eat aC + Aubenn Harvest
announcement reminders Rae ee. on our industry Facebook shud ng om ta Pk nyo gs te om
pt teniceneeneer age, to encourage ‘buy local’ — ie,
* Updated photo and video library for mod ee erence aa ee d one : atone Alt «e
me nowees, ae — teamed up with Sunshine sag ee |
members to use in their own marketing Coast F i" eerie Pi =e cad a
= hon oast Foodie Martin Duncan. " Sy ag '
* QR code on reception cards for ith et i ye . ihe :
. e eee SS x pclols a
accommodation providers to enhance ; » oa -
ahi Su in
the guest experience and promote operators
Page 44 of 62Section 45
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 45 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
MEMBERSHIP * Inaugural Partnering with Operators session, delivered virtually
to support accommodation and tour operators
Member training and events: * Facebook updates: 2 November
* New member morning tea
We restarted our membership training calendar, offering members g
free and subsidised training, increasing participation from 57% pre- * Creating social media content - images
COVID to 70% in the 6 months to December 2020. Topics included: * Creating social media content - video
* Google Analytics for beginners
* Coming out of COVID
& - / -- «7 Pal . * FireUp training
. eg | 7 * Group training for our online Welcome To Noosa and
= ; _
comme " | | odd ii 7 we Noosa Eco Check programs
| : t |
i ™ “ = 4 . ‘ y “y alt * Attracting the domestic traveller
. a ™ Po ; f i)
ian - 4 2)
4 : et ae es LinkedIn
oe | BA » © Understanding Instagram
2D id \ = : * Supported training sessions offered by other partners including
| =< 1% an
. a Queensland Tourism Industry Council, Visit Sunshine Coast,
| ~a y Tourism Australia, Tourism and Events Queensland and the
Australian Tourism Export Council
Page 45 of 62Section 46
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 46 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
COVID-19 SUPPORT FOR MEMBERS "i . n
cm . b
* * - e Reena: ao N »
° Provide regular communication to members Sen nat sidt unosnaiaeinitiet iavanes oe fee a
through EDMs, corporate Facebook page and the memanen sereretconem's army nere = —~ mS OSA
pe paren procter nary nm pamerliepee Scena ape : =
. . . a .
A a a _ a 4 _ ‘ 3 |
website, with news, updates, information on \ en 7 a
, na r tet yp
grants, industry training, resources and more to \ , ene
help their business through COVID-19 { Me As we all face a new way of ite this week, we've been 80 saddened to ae the temporary closure of some
; = ‘ of our wonderful businesses and with that, the loss of jobs. We're looking to help where we can, keep you
) ti . t d . N GC il’ B " Wet) Queersitand borsers opening up hen today Ww ACT Wometes ween tl Updated on financial help trom Governments at alll levels, and we look forward to being there when our
° articipated in Noosa Council's Business fT communities rebound and doors open again
Roundtable discussions, advocating for the Scammers bed ceo inci eonpica icone
ee e y ale ee mee |
tou rl sm ind ustry a 4 —<——— — A reminder to you all to please respect the socal distancing nies, stay as close to home as you can and
aN " Vr =. Observe the restrictions on non-essential travel - this is the best way our community can stop the spread
* Regular contact with Tourism and Events BY Ni ‘y
_ \. fo ’ ot COVID-19.
‘ ~¢ ; 7 COVID-19 NEWS AND UPDATES FOR MEMBERS
Queensland, Government departments and SY LE | ie have-a dediceied page on ow Members! Tookét wit updielen, news, iormelion on Snanciel suppert
| h a . , 4” and links to all the latest on COVID-19 to help members. See
relevant authorities to ensure our industry's fie ae «oman onmunearanne
concerns were heard = Fim) 7 ae
ies i | « Customer communication and templates
. s °° S ‘ * Frequently asked questions and more.
* Exposure for businesses through consumer social " GE ,
* } We also urge you to read as much information as you can fo explore all the support and help available for
media channels, and promoting ‘buy local’ rm | i ! —_—
! i > a
—— j ~ ;, PLEASE SEE OUR SPECIAL CORONAVIRUS NEWS PAGES HERE
Page 46 of 62Section 47
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 47 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
= a) | To ail
% i a ——-T j
a Ais —_Py
aa ! — | we est Ta
SUPPORT FOR COMMUNITY Se) UL ie
te i - hh
4 = ’ ,
Our villages approach extended to strengthening ties with local business = 7 % \ 2 =
associations, following on from the strategy stakeholder engagement. . _——y y | =\ ~
a | =—S =
° Instigated monthly breakfast catch-ups to further open lines of . -\_\— «a
communication
a) . 4
* Partnered with the Noosa Biosphere Reserve Foundation on a video =
project to showcase the work of UNESCO's Man in the Biosphere | Less | | ' i
program in Noosa a & . bs
cS \ Vive * ee Po:
* Support for Noosa Integration Catchment Association video project -— oe er | : = a oe
Se es FA Pi a
° Partnered with IN Noosa Magazine on a guide to showcase Noosa’s : Ys Ra Py 3 ix br atcti os
. : NE sigh arse et eae SON sat) Mile
villages ~~) a5 4 as 6 o Hg Ee ;
* Presented to school classes on Welcome to Noosa and marketing ~s EN ee Fee
insights WN _ = as Cee
* Provided marketing support, staff and member participation, and —& i! i
honorary membership for community organisations and initiatives —< aa aa
(many are mentioned elsewhere in this report) -_ es > ~) >
“| ha
2 2p ff
‘ / oy Pee ts
Page 47 of 62Section 48
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 48 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
S S _ —_ =. oA es N iB ; | |
+... > ~~ \ Stem
Partnerships with regional neighbours, other industry N W fy fo d ~ \ A
bodies and local groups became increasingly \ iy oh =A oy ‘ . |
important for a united effort to support Noosa’s | M / Vie — Ds FAN adit)
economy. We strengthened connections with > 2% rm I re iF
P. a :
many including: S| os Ss ae DrX i ?,
=a Moe SS - 7 | 4 P
* Noosa Council (attended Business Roundtable ~~ a OA = =» VA i iN
meetings) BES Oise = A) S ! La —
° = oa Bas ¢ La Zu oa E
* Visit Sunshine Coast, Destination Gympie Region, seers PD iol ‘ (i
Fraser Coast Tourism, Sunshine Coast Airport = nN | . | fe
* Tourism and Events Queensland and re SS $ sae ; | fares
4 WS: . SF . ao ne a
Tourism Australia . a He N ‘ eae ; Sele
bee! Oato : s = ; = : a
i : v - = ; \ -
* Queensland Tourism Industry Council re a= ©) ~ ;
Ensured stronger community support through | sare i - 2 a
partnerships with groups including Buy Local Noosa,
Eat Local Noosa and Slow Food Noosa. Partnerships: Tourism Noosa CEO with TEQ CEO Leanne Coddington, Sunshine Coast Airport CEO
Andrew Brodie, Alliance Airlines Chair Steve Padgett OAM and Andrew Fairbairn from VSC.
Page 48 of 62Section 49
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 49 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
KEEPING OUR COMMUNITY SUSTAINABLE
Sustainability initiatives aimed at protecting and enhancing Noosa's green attributes were implemented
through partnerships with local events and organisations including:
* Community Environment Sustainability Forum — a he We b a
presenting to 60 attendees from local environmental groups = Nee \ x
° Invitation to sit on Noosa Council working group =] : ee) f ,
p ;
committees — eee ee - yi
« Walk & Cycling Strategy Group Nay Tae 9 seal — 4a) :
° P oo yd > : 1 ot Tg! ym ; se =
* Transport Steering Group let S 2" '
* Teewah Cooloola Working Group i f : 4
¢ Sunshine Coast Indigenous Tourism Group — SE NS
invitation to sit on the committee _ i age aa . .
* Black and Glossy Gala lunch — Tourism Noosa and Plastic SSE a —
: am : ae ee
Free Noosa sponsored the event, hosted by the Noosa ae a y et we
, ee ers mo } ‘ we
Biosphere Reserve Foundation and In Noosa Magazine to Pe BN pO, | oe eh, = }e
raise funds to protect this iconic, endangered species ya le | : We
===) ; AN]
Page 49 of 62Section 50
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 50 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
TOURISM NOOSA STEPS UP -
GRANT FUNDING 7 pe
We successfully applied for several grants to bolster our : hee ee
reduced income (due to the cancellation of the Noosa Eat J ‘ ‘ ai
& Drink Festival, and the waiving of membership fees). The “i
funds are being used across a range of activities and
outcomes will be reported:
Queensland Government Marketing Support $250k
* COVID-19 Small Business Adaption Grants Scheme
$10k
Business Events Australia Boost Program $30k
Go Local Campaign $100k
Regional Tourism Bushfire Recovery $45k ‘
Department of Infrastructure - Leadership Program
Tourism & Events Queensland for Noosa Eat & Drink
é
Page 50 of 62Section 51
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 51 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
“SP FESO Se eee , ee Sa ee
K i RY | ae BS x a ) 5 Be Wingy
NO ERE i SNA Vu ER i oe ae
Was ee eS ee 4 ; ng af aan ot “y srs oe oa
VISITOR INFORMATION ete: 2 ee
(on oe) a a a ee nea ri
oo ; Sa a i ‘ dr aul a = ; F i
= NR ee ae ae A) eee bs § are Pe ee 3 , &
2 Mab | 5) AA an a * a eer) Ste, -%
The Hastings Street Visitor Information Centre reopened : ; SO epee 4 We
under COVID-safe practices. In addition to digital . a ar a
marketing opportunities, brochure displays and eu. Gt Bday he 2 ; x» a r re
merchandise sales, members were invited to showcase — 4% P tote S THE ata te Ri
aN sn < ‘z GINGER == a
their product at the Operator Expo and update volunteers. te, , a" Tr FACTOR? ER ti
: ~-? Ys = , ara 4
38 operators were on display for 53 volunteers. ry) \ 3 M Ram 8 280 7 pee
a) ae CO x,
=. FE j oa aa 14 Won Tae ona vw fa
e i = - “> = a; a 4 v4 i
Travel bookings: as D6 a PCP
Dn Ge ir, 3
After receiving requests from accommodation, tour and —— 5 > Pe a So Ct ——~—
activity providers, we partnered with tourism consultancy 7 Y f | / Ss —_ eins Wibda
‘ pee hae
company The Tourism Co on a three-month trial of a travel if © ; INE. A. “Ya
desk at the centre. The booking service is available to all \ a f/ A Ri hij
members who are bookable on Bookeasy, and operated 7 Bee. od, i By, ore ™ l ile
days a week over the busy Christmas holidays. iy ri £ CR hit / ~
j j as, i 4 tin, a
. ia | Hh f
4 ; /) f ay. \i a. i bs
P } ‘ GN
Page 51 of 62Section 52
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
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GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
PLASTIC FREE NOOSA se saanrgae ly
= NOOSA
Champions: Ip
Sa SF Pa
Increased Champion Member numbers by 10 (now 65) - = ek)
they have successfully eliminated all 6 of the single-use : = DWN dd:
plastic target items from the hospitality criteria SiR im aT lesteten
Website: PZ cae = MEMBER
Pe; . ___ few Energy, Peregian french
Started building new consumer and member website for == = === . -
plastic free messaging and content, showcasing partners, a ae —
how individuals can help (eg: become a waste warrior), == |
interactive vlogs on best practice, feature suppliers and oe
partners - e yh
. wie 133 PLASTIC FREE
Branding: ee “ Ns Ns
Completed a full review to refresh, redesign and upgrade a = om ne Champion
; sae a 2020-21
all logos, branding and collateral. a A pe :
Page 52 of 62Section 53
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 53 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
j LS aa ms
‘ FC See iy ) x ;
¢ . ‘ : oN ras , i,
PLASTIC FREE NOOSA Te OTE RO See oe "Be aS
; bs nt ww ‘ ea y , e 3 ) aE: é
as ; ae y yi co
> Ne Steals eerie
Community clean-ups: =e & ey enim Ca A
j i " . bo at | n a Sie "ea
Coordinated 2 successful community clean-ups at Noosa a) ws. ' ae | '
Foreshore and Sunshine Beach, with the Plastic Free Noosa i AN A i
s " , Y P P Mi
Waste Warriors program, Tourism Noosa Adventure “= “ y apes
Cluster, Traders Associations and other environmental ; : \ a, od S
° E = ‘ Q Te. eS
groups. aur jo” i | FS yi as ‘
ws aA ae ea ? =
™ Se ES SLA ‘ i a = 1 : P ~ 9
Events: A te ae a ee Kei
| as to re Oe ai 4 a q prt bt ea Se et oe aM Se
—S ee eee See Be, i Se
Worked with TN Events ~ ——=4 ; a Sa ere ee Bee oie th ie
. == , ca Bric ie nua cele Sa >
: <> 4 i ae eis "Sear ake Sareea EA) Spats eee be
— : Po ae a ger" a ed ORNL ee REO ED i Loh A A rie iy ek ae ea 24 —_
Manager to implement the 2 G - ae me aR bo. oN Aen acoy as eee ; Me
PFN and Trees For Tourism <or "jl e ah Fil FT oe ag rig eo sh, 8 et
. a ; oe Peas 9 48 he ee Em Nae Oo RSs lie
requirements as part of Sa = ma eee oe 0% ‘ ae ag 2 EE jee PU
eventfunding agreements EA 6 ee a EE a = Ke
. SN Nn Ae eis t ao) vr ‘a SS ee
for Wild Women Adventure [ya SS 23. Ss OS, = ee SE hie Sh
wa pe a ae oe b = we is " & \ & _ a .
Race and Great Noosa A g/m 4 S - P|
: ar i PUA ae = 3 |
Country Trail Walk, minimising environmental Les As Pe lly ak ’ : r ee
im pacts by reducing waste. fa |," 2 :
ive aan a .
Ra Li a e
Page 53 of 62Section 54
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 54 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
PLASTIC FREE NOOSA
Water bottle strategy: e
Elim inated 30,000+ single-use plastic water bottles in just a4 —— 3
. 9 p . } ‘cate or 7 eed Seg <<a
under 4 months with the new, infinitely recyclable Noosa = = Nie a «—'s “% :
aluminium water bottles, available for accommodation y iced > SA | SY - me Sa 7
houses, restaurants, cafes and retailers to sell at a similar | \ 4 4 i Oo ; k
profit margin to plastic. The bottles are filled with Cooroy & AN — =A ae ay
Mountain Spring Water, bottled by Bluesky Beverages. Se ary * = >) en
‘ —— " — a ©
Launched the Noosa Art Series bottles at the Glossy Black- s on as = & = \ ee
Cockatoo fundraising gala to celebrate International Day <5 Pr | b ah :
for Biosphere Reserves. Z ¥ 8
. iB r ons
oe —EE a - wa] ~ = = °
an ; Ne b> i eS a |
2 aa ee lei, %, ia r= re
; v. \ ha Xe : — -
PT 2) CHOOSE PLASTIC FREE" —— =e!
° Sa reas ee Fa ee hess > i
a. wa ‘ NOOSA WATER | —=—
=>) yee aco =
oe Sige —_————— =~
7 * COOROY MOUNTAIN BL PPE sun —
a
Page 54 of 62Section 55
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 55 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
A \ \y) a a 7 i} , - __ it
ae zat / 5
PLASTIC FREE NOOSA 7 ee | === 7S
‘4 on = ; - Ss =: oa
h =) ” a —_
; ¢ bY) . Y is Ve
Our ii L cin i
“J ie Cr 2 ¢ > +,
Party plates: [ bf 1000 {| Later |
Worked with Green My Plate to reduce waste and plastics ( | f
at the Tourism Noosa members Christmas party, washing ! m ondti(| =
and reusing 1,032 plates and over 1,000 pieces of cutlery ‘hal eal
and eliminating 5 wheelie bins of single-use food ae f OOK wt,
packaging. All food scraps were sent to a local composter z od Waste or 5 fh Wher b ( x
and bottles were taken to Express Recycling Noosa, with i ae my.
the host venue, Dolphins Rugby Union Club. {oi bil (‘on
money from this cash for containers initiative donated to ~
Social media: ae
Increased engagement across Facebook and Instagram; BA
launched Plastic Free July campaign in collaboration with ‘ —
local PFN members and Tourism Noosa; promoted ——_——— ——— id
member achievements on social media. wa
. iar as
Page 55 of 62Section 56
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 56 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
HINTERLAND ROADSHOW
We updated country communities on projects affecting
their towns with the hinterland roadshow, in partnership
with Noosa Council, visiting Kin Kin, Pomona and Cooroy. yy NOOSA
They heard about our new strategic plan, the Noosa Trail
Masterplan, events, Noosa Country Drive, our marketing met ee ev
campaign, membership and business support, along with cine Comertctmonoinynnst Suomen
Council's Noosa Plan 2020 and Business Support and —_ : . . wt; Youman nocta Coane? EWEN Fo Noosa
Response to COVID-19. More than 100 people attended Terontnnete Senger oma 1
the updates, which also included a visit to Eumundi. aan : , PT
| a " TT
Wor bas =
ARSE ee
a a a , a f
‘ j . as : : ¢ _ 4 Ra ;
Page 56 of 62Section 57
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
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GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
ery 4, Sa eae eee ee. ay ; : oe a a —
AEE ™
ae jt a= RS ci.
hee eee -
a — ~—
ee ee de
. = Ey 7
are ee Hh.
a's Z
hg ap ae ie eae ai a. a - °
e oe en ke — eiigaeat cha Se : fj, = ee —— eet a —<
at Regs gles MMM Bes ee
woh fees, ; = 2 le SS Beg ees
P Lom Pe he - Pia ‘ ¥ : eee ite , att ors a 4 / y, : ’ & , se, : a ae
? 7 if T i - i = be beady fis wer yp ag Wh, we Vane ara RE ip 7 y- Bey = q i
be . PO. j A f " ha | Wiis - enn >. pa y Mae Fs
Pt iss ARS a gem Ne } fe, | f eats ea UI ae
MOT Ne re ok gina a TN NA tn ee
* Following the delivery of the Noosa Trail Masterplan, tele ar Ws a Say 2 . ce
rel oe RN TLUMN Corer ert Thre eel] Coe oe Tee(o)) | eee ee)
masterplan key recom mendations : ae ae
«. Assisted in achieving $1.6m State Government Mee ‘ ea ey
funding to-progress.the Pomona-Cooran trail, including
the Mt Cooroora Loop MLA 4
Page 57 of 62Section 58
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 58 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
SCHOOLIES INFORMATION
FOR OPERATORS
: ” a) Ag 3S
WELCOME TO A a
NOOSA ie
it A
: _ bs » 4 i ania i | — ai ee a:
In response to accommodation operator feedback / wk +7 UPDA —
regarding a high number of Schoolies bookings, : oe ; Schoolies briefing to members:
oN 3 ae 41 November
we presented a briefing session with relevant \ . hs ae DRCRATOLATIONS
agencies. The aim was to help manage community = li Bae SEAROATES nee
Bh iE ys gx p celebrate, here's some of aes — , ens rae
expectations and maximise benefits for operators, - sticn een a sraeenueontmruunionice meer
and the session involved Red Frogs, Noosa Police, racer ees ars ante
Noosa Council and the Hastings Street YARRA: Lone wlio meme t stand « Schotive ring beast wn 1 Moved
Association. Sobel san econo epoca won aii, tas singe earings
We invited adventure operators to offer ‘Schoolies rig tore ts turns by erg eager ed chen wheal
deals’ which were promoted through an in-room BAe “OnE en ee
Welcome to Schoolies flyer to promote active, eae ad
healthy things to see and do in Noosa, along with
safety information.
Page 58 of 62Section 59
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
Page 59 of 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
2021-2023 STEERING THE INDUSTRY FORWARD:
Tourism Noosa’s new strategic plan sets a clear vision for the future leadership and
3 management of the tourism industry in our community. Following the most extensive
sa 3 industry, stakeholder and community consultation yet undertaken, the strategy will steer
* OESTINATION NOOSA ¥
me ee | our industry through COVID a and beyond.
p : 29 OVER THE NEXT THREE YEARS WE WILL
2 ( Noosa oe the most detiuble and suthoinadin manian tee erhendiremnecipn
. A tournim destination Ly out viKtone prowde " arec i
a if; Reonarmc benefit and volar fer our minenters.
&. F DU COMMU Ord tou Sector ? a oe we ent
e : : : ioe - a
Ss ; at a . 7 WE ARE COMMITTED TO
, 4 % a K ; | 7 — 1—~— > ~ ~r — _—-
° it ge i as
; & aw i ,
a ee NOOSA Pn es Mlle sn
. Seti cg el rs usted siecsisiadd panda
Page 59 of 62Section 60
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
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GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
OVER THE NEXT THREE YEARS, WE WILL..
1. CHAMPION THE canine the eos brand, influencing
= improved protection and development of
NOOSA BRAND 5 3
our visitor experience
2. MARKET AND Deliver marketing ns eieens which
drives propensity for high-value visitation,
PROMOTE . .
regional and seasonal dispersal
3. VALUE-ADD Provide members with vollie-aeidad services
to enhance delivery of exceptional,
FOR MEMBERS ’
on-brand experiences
WE ARE COMMITTED TO..
» Being focussed, considered, innovative and data-driven
e Embracing a culture of communicating and engaging with members and stakeholders
* Investing in our team and digital capabilities to support our strategy and the visitor experience
Page 60 of 62Section 61
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
ATTACHMENT 2
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GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
ATTACHMENT 2
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pian * ce ac ph i) ace HK, ? ~ SRE iE . p
Pas ss Os oy a Tae hp ib mi pp ere
Zones, Location of Submitters and Existing Short Stay Accommodation near subject site = sy.
Page 61 of 62Section 62
GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
ATTACHMENT 3
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GENERAL COMMITTEE MEETING MINUTES 15 FEBRUARY 2021
ATTACHMENT 3
- _ . _ x Ce
— 7 he ee -s : ro a \i a a ee SI |
t f _— ~ rN Te : | a ir | LEGEND x
ff —s — = as oe = a at os , | g Labels
is / a — eaGympie errace oe 7 ha : | Az RoadNames labels
’ ; a2 f ‘ a < mi , : gn iy |
a 4 5 } er rere Ge ¢ g a
J Ns . ee = D & Cadastre Layers (DCDB)
e. 3 P so KOR ie Land Parcels
“> | > = ; On |
— hes, 5 oO} Bo - eS a Covenant
a io ~ oa ih iB Easement
, rope Q ™ ; Is ce f 5 4¥7 Local Government Areas
‘ y ~~ i
PO) a © roe — 4 AV Noosa
' ® a! @ eo -, ar !
; 12 S iS iS Ys 12h Other LGA
~~} OH 3 WD Nolsyor weal a ; $B Noosa Plan 2020
Se ue = lat Str o ,
r 3} inet. Street 1D Cet a Sheer y y ‘ i . w gs Zone Maps .
‘> : oO AB, Se Sa Noosa Plan 2020 Zones (Final 2020)
‘ b Sc . oe em i Low Density Residential
} Pas; ds ‘3 , Medium Density Residential
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ert . . See a ' s Tourist Accommodation
a eR | , GB Major Centre
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ene) = ' } |
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< aw
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% f ; z mcm e 2 Roac Recreation and Open Space
& : D ine MM Environmental Management and Conservation
7 Ci i . Keel Cour Community Facilities
) ASS 2 : GE Innovation
@ “ys &
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> ‘ oa “~ : oss 1) Mm Rural Residential
: _ ‘ ~
> ’ ~ 2 fo: ie en
‘ ] ane i |
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