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2017-08-08 S&O - Attachment 1 to Item 6 - Noosa Community Satisfaction Benchmarking Research Report

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RATING SHEET- IMPORTANCE OF SERVICES

                                                                            RANKING
                                                   Crucial   Important   Nice   Un-         Quite Un-   Don’t   Not
                                                                         to     important   important   Know    App.
                                                                         Have


3.   Managing the Region

     Town Planning                                      5           4       3       2           1        9         7
     Building Control                                   5           4       3       2           1        9         7
     Economic Development/Local Employment              5           4       3       2           1        9         7
     Development of Tourism                             5           4       3       2           1        9         7
     Financial Management                               5           4       3       2           1        9         7
     Revenue Raising                                    5           4       3       2           1        9         7
     Staff Management                                   5           4       3       2           1        9         7
     Disaster Management                                5           4       3       2           1        9         7




4.    Customer Services and Communication

     Customer Service                                   5           4       3       2           1        9         7
     Information Services                               5           4       3       2           1        9         7
     Informing the Community                            5           4       3       2           1        9         7
     Consulting the Community                           5           4       3       2           1        9         7
     Responding to the Community                        5           4       3       2           1        9         7
     Providing Leadership & Advocacy                    5           4       3       2           1        9         7


5.    Qualities of Council

     Quality of Elected Council (as a whole)            5           4       3       2           1        9         7
     Quality of Councillor(s) Dealt with                5           4       3       2           1        9         7
     Managerial and Supervisory Efficiency              5           4       3       2           1        9         7
     Quality and Performance of Outdoor Workers 5                   4       3       2           1        9         7
     Quality and Performance of Indoor Staff            5           4       3       2           1        9         7




J2402 Noosa Shire Council      © 2017, Market Facts (Qld) Pty Ltd                 Page 110 of 115
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