2017-08-08 S&O - Attachment 1 to Item 6 - Noosa Community Satisfaction Benchmarking Research Report

                                            Public Transport           Very Good
                                                                          6%
                 Don't Know
                    16%



                                                                Good
           Very Poor                                            27%
              7%

                                          Poor
                                           8%    Fair Only
                                                   36%




Significant variances were by:

Age
        17% aged 35-44 years – Very good
        25% aged 55-64 - Poor
        30% aged 45-54 years - Fair only

Home Ownership
   15% of renters – Very good

                Quite                                             Don't
                               Drainage & Flood Mitigation
             Unimportant                                          Know
                 3%                                                1%

Unimportant
    2%      Nice to have
                 8%


                                                      Crucial
                                Important
                                                       52%
                                  34%




Significant variances were by:
Gender
    8% of males – Very poor
    54% of females - Good

Age
        15% aged 35-44 years - Poor
        13% aged 45-54 years - Poor
        11% aged 55-64 years – Very poor

Noosa Customer Satisfaction Survey 2017
MARKET FACTS (QLD) PTY LTD                       59