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2017-01-16 GC - Attachment 1 to Item 13 - Corporate Plan 2017-2037
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16 January 2017
Item 13 - Attachment 1
Corporate
Plan
2017-2037
Noosa Shire
- different by nature
PO Box 141 Tewantin QLD 4565
P (07) 5329 6500 | F (07) 5329 6501
[email protected]
www.noosa.qld.gov.au
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Full text of the other 14 sections
Section 2
© Noosa Council 2017
www.noosa.qld.gov.au
General Enquiries:
By telephone: (07) 5329 6500
By email: [email protected]
Fax: (07) 5329 6501
Street Address: 9 Pelican Street, TEWANTIN
Postal address: PO Box 141, TEWANTIN QLD 4565
Endorsed by Noosa Council 19 January 2017
Noosa Council | Corporate Plan 2017-2037
Page 2
Section 3
Contents
Introduction 4
The Noosa Shire story 5
Noosa Vision 2037 7
Our purpose 8
Corporate Planning Framework 9
Achieving our goals 10
Theme 1: The Noosa Environment 10
Theme 2: The Noosa Community 11
Theme 3: The Noosa Economy 12
Theme 4: Long term planning for Noosa Shire 13
Theme 5: Excellence as a Council 14
Noosa Council | Corporate Plan 2017-2037
Page 3
Section 4
Introduction
The Noosa Shire Council was created in 1910 under This Corporate Plan is supported by an annual
the Queensland Local Authorities Act of 1902. In Operational Plan that Council will adopt each year as
2008, the Shire was amalgamated into the Sunshine part of its budget process. The Operational Plan sets
Coast Regional Council. It was re-established as a out specific projects that will be undertaken to turn
local government on 1 January 2014 after the Noosa the key focus areas in this Corporate Plan into reality.
community campaigned for a number of years to
restore its own local government. In 2014, Noosa This Corporate Plan is also supported by the
Council’s first Corporate Plan was adopted to lay the adoption of Council’s annual budget. The budget
foundations for the new Council. This is the second process identifies how Council allocates resources
Corporate Plan developed by Noosa Council. towards specific projects that contribute to the long
term vision while maintaining Council’s financial
This Corporate Plan consists of: sustainability objectives.
• The Noosa Shire Story – where we have come Council also reports each year via its annual report
from on progress towards achieving the long term vision in
• Our twenty year vision for the Noosa Shire, this Corporate Plan.
reflecting our long term planning horizon - an
approach that has historically set Noosa apart This Corporate Plan sets a vision for the next 20
from many other places years for the Noosa Shire. A review of the Corporate
Plan will be undertaken in 2021.
• Our Council’s purpose – defining what we believe
is our Council’s role and purpose
• Our way of operation – how our staff believe we
should go about our business.
Noosa Council | Corporate Plan 2017-2037
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Section 5
The Noosa
The Noosa Shire story
Shire story
To put in context our vision for the future of
Noosa Shire, it is important to understand
our history, our journey and our story.
Where we have come from During the 1990s and 2000s, Noosa Shire also
focused on building community capacity. This
Noosa Shire covers an area of 870 km2. The land is included the development of major community
Gubbi Gubbi land and was looked after for thousands infrastructure such as libraries, an aquatic centre
of years by the Gubbi Gubbi people. and sporting facilities.
The early settlement period saw a focus on timber However, the focus was on more than just community
and fishing as well as being a gateway to the Gympie infrastructure. There was significant focus on
goldfields. It was during the 1980s and 1990s that community engagement with the Noosa community
the current Noosa Shire story began to emerge. becoming intimately involved in decision making
with the Council for the long term future of the Shire.
Like many coastal communities, Noosa was facing Also during the 2000s, the focus began to include
choices about how it would develop. The 1980s the diversification of the Noosa economy. This was
and 1990s saw significant environmental battles a natural evolution towards a focus on the triple
where the Noosa community fought to retain Noosa bottom line. The Shire developed its first economic
Shire as a unique place – unfettered by rampant plan and sought to encourage smart industries that
development. would reduce our reliance on tourism.
These environmental battles defined that period There was a real sense of alignment between the
and culminated in the 1997 Strategic Plan which Council and the community in the 2000s. This was
provided a town planning framework to ensure that highlighted when the State government decided to
Noosa would differentiate itself from other places. amalgamate Noosa Shire with shires to the south.
The Noosa community fought to stop that decision
The concept of the population cap was introduced in 2008 and rallied to protect their Shire. Despite
together with height limits on buildings and Noosa not winning the initial campaign in 2008, the Noosa
Shire focused on the “Noosa look and feel” design community did not give up and continued the fight
of public spaces. for what they believed in. This culminated in the
Noosa Shire being re-established on 1 July 2014.
Noosa Shire was an innovator at this time introducing
outdoor dining to Queensland. The focus was both The first term of the new Council was focused on
on protecting the natural environment and also re-establishment – getting the new Council up and
creating a special built environment for Noosa Shire. running. There was a strong emphasis on building
a strong financial platform to ensure Council’s long
term sustainability.
Noosa Council | Corporate Plan 2017-2037
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Section 6
Where we are today
We are an aging community with more than 20% of Our economy is dependent on tourism and retail and
the population over the age of 65 compared to the while our tourism market has been booming in recent
Queensland average of 14%. We have an active years, this has put pressure on local infrastructure
community with strong networks of community including our transport system.
groups and volunteers.
The average annual household income in Noosa
Our Noosa River has an A rating for water quality is $60,064 which is lower than the State average
and 226km2 of the Shire (about 26%) is protected as of $75,556. At 4.9%, our unemployment rate is
either National Park or environmental reserves. currently better that the State average of 6.2%.
While we have good biodiversity compared to other
SEQ areas, some of our high profile fauna is under
pressure including fish stocks and koalas.
Statistics as at December 2016
Noosa Council | Corporate Plan 2017-2037
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Section 7
Noosa Vision 2037
Our Vision:
“Noosa Shire - different by nature”
The purpose of a vision is to create an aspirational To do this, we need to successfully adapt to
goal for the future. A vision sets the tone for future whatever challenges arise. If we do that well, we
planning and thinking. will be “different by nature”.
If we are successful in attaining this vision, then Our vision is underpinned by our Council’s beliefs.
we would see that by 2037, Noosa Shire will When working towards our Noosa Vision 2037, we
have achieved the long term goals set out in this will focus on:
Corporate Plan.
Respect
Inclusion
Respect for the
Access to
diversity of
participatory and
opinions and
democratic
beliefs in our
processes
community
Responsiveness Authenticity
As a Council, Understanding
being connected our history and
with our learning from our
community past
Noosa Council | Corporate Plan 2017-2037
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Section 8
Our purpose
As a Council, it is important to be clear about our own organisation’s role and purpose. It defines why we do what
we do and how we do what we do as a Council.
We believe that our purpose as a Council is:
“Working with our community to shape Noosa Shire’s future”
In practice, we believe that this means that as a Council we will:
1. Provide excellence in customer service
2. Engage with our community using best practice
3. Provide quality local government services to the Noosa community
4. Provide good governance and act ethically
5. Be transparent in all of our dealings
6. Look after community and natural assets
7. Manage community funds wisely
8. Be as one with our community.
Our Noosa Council staff have together defined how we want to operate as a Council.
Noosa Council is a supportive and passionate team built around
openness and informality.
Working hand in
Community hand with our
community
Striving for better
We value Innovation
ways to do things
Managing environmental,
Sustainability social and economic
resources for the future
Noosa Council | Corporate Plan 2017-2037
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Section 9
Corporate planning framework
Our corporate planning framework links together the various components of our corporate planning
process to illustrate how our teams and individuals contribute to the success of our organisation.
Each year Council will focus on its Operational Plan and Budget to ensure that the key focus areas
identified in the Corporate Plan are prioritised during Council’s annual budget process; resources are
identified to bring the key focus areas to fruition; and performance measures are identified to monitor
progress. Progress in implementing this plan will be reported to Council on an annual basis.
Our Staff
Performance Plans
Branches / Sections
Annual Branch Plans
Council Operations
Annual Operational Plan and Budget
Council vision, values, goals and strategic priorities
Corporate Plan
Noosa Council | Corporate Plan 2017-2037
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Section 10
Achieving our goals
To advance our Noosa Vision 2037, we have
identified five themes. Within each theme are:
• Key focus areas – actions that are to be • 20 year goals – the longer term aspirations for the
undertaken in the first 5 years. These key Noosa Shire. If we successfully achieve our key
focus areas will feed into the Council’s annual focus areas we should be able to successfully
Operational Plan and Budget process as specific work towards our 20 year goals.
projects to assist in advancing towards the 20
year goal. The key focus areas will be reviewed
after 5 years.
Theme 1: The Noosa Environment
Our 20 year goal: Our environment is protected, enhanced and valued by the community
Key focus areas 2017-2022
1. Adopt an overarching Environment Strategy.
2. Revitalise the Noosa River Plan and assume governance responsibility for most activities on the
Noosa River.
3. Commence implementation of a Zero Emissions Strategy.
4. Adopt and implement the following plans that form part of our Environment Strategy - Biodiversity
Plan, Bushfire Management Plan, Climate Change Adaption Plan, Coastal Management Plan, Flood
Management Plan, Koala Conservation Plan, Waterways and Wetlands Management, Open Space
Plan and Waste Reduction and Recycling Plan.
5. Reinforce our Noosa Design Principles and Noosa style.
6. Manage development within the Noosa Shire in accordance with Noosa’s desired environmental
outcomes.
In 20 years ...
• The Noosa River is clean, has abundant fish life and the River maintains its A rating.
• Integrated catchment management practices have improved our waterways and wetlands.
• Noosa Council has achieved its Zero Emissions target.
• Our Koala population is increasing.
• Biodiversity in Noosa Shire has been preserved.
• The amount of waste being disposed of in landfill is minimised.
• Noosa Shire is better prepared for Climate Change.
• Our Noosa Design Principles shape the overall look and feel of our distinctive built environment.
• Development in the Noosa Shire is in accordance with our desired environmental outcomes.
• The Noosa natural environment is protected and enhanced.
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Section 11
Theme 2: The Noosa Community
Our 20 year goal: Our community is connected, safe and happy and able to meet their
potential
Key focus areas 2017-2022
1. Undertake implementation of the Noosa Social Strategy.
2. Adopt and implement the following plans that form part of our Noosa Social Strategy - Arts, Culture and
Heritage Plan, Community Health and Safety Plan and Sport and Active Recreation Plan.
3. Support the growth of our tertiary education sector.
4. Implement the Libraries Strategic Plan.
5. Formalise tenure arrangements for the community’s use of Council trustee land and buildings.
6. Plan and build an iconic playground at Cooroy.
7. Undertake a Pre-Feasibility study for a Regional Art Gallery building.
8. Support our Health and Aged Care sectors in response to Noosa’s aging demographic.
9. Maintain the ability to respond to disaster events (Local Disaster Management Plan).
In 20 years ...
• Noosa Shire is an active and healthy community.
• We have a globally recognised University research centre focused on sustainability.
• Our library service is contemporary and provides valuable learning and educational opportunities.
• Noosa’s lifestyle and heritage are preserved.
• Our community capacity has increased and community needs are being met.
• The use of Council trustee land and buildings is optimised to maximum community benefit.
• Noosa Shire is renowned for its vibrant culture and artistic community.
• Our Regional Art Gallery is recognised for its iconic design and programs.
• Our Health and Aged Care sectors are meeting the needs of our demographic.
• Council and the Noosa community are resilient in the face of emergencies and disaster events.
20 year goal
Our community
is connected,
safe and happy
and able to meet
their potential
Noosa Council | Corporate Plan 2017-2037
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Section 12
Theme 3: The Noosa Economy
Our 20 year goal: Our economy is diverse and resilient
Key focus areas 2017-2022
1. Implement the Noosa Local Economic Plan.
2. Provide support for the implementation of the Tourism Noosa Sustainable Destination Action Plan.
3. Develop programs to foster growth in key industry sectors by working collaboratively.
4. Deliver the Rufous St digital hub project.
5. Provide support to businesses to foster their establishment and growth.
6. Establish an Industry Advisory Group.
In 20 years ...
• Our net household incomes are higher than the State average.
• Our unemployment rate is lower than the State average.
• Our local economy produces more than it consumes.
• Noosa has a thriving economy across our preferred industry sectors.
• Businesses take an active role in driving our economy.
• High value, low impact businesses that align with our Noosa brand are attracted to Noosa.
20 year goal
Our economy is
diverse and
resilient
Noosa Council | Corporate Plan 2017-2037
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Section 13
Theme 4: Long term planning for Noosa Shire
Our 20 year goal: Noosa Shire is well managed and sustainable
Key focus areas 2017-2022
1. Adopt a new Town Planning Scheme.
2. Adopt an Integrated Transport Strategy that encourages alternative transport usage and reduces our
dependence on private motor vehicles.
3. Adopt and implement the Noosaville Foreshore Land Use Management Plan.
4. Redevelop the Noosa North Shore Beachfront Campground.
5. Undertake long term financial sustainability planning identifying asset management outcomes.
6. Ensure effective service planning processes are in place.
7. Develop and report on community sustainability indicators.
8. Support the community’s aspirations for the Noosa Biosphere® Reserve.
9. Establish functional Asset Management Plans for all Council asset classes.
In 20 years ...
• Our Planning Scheme continues to manage growth well and ensure that Noosa maintains its village
look and feel.
• Noosa is no longer dependent on the private motor vehicle as its primary mode of transport.
• Our plans and strategies are aligned and consistent.
• The Noosa brand remains widely recognised, strong and authentic.
• Noosa Shire is an exemplar of sustainable living with an equal focus on natural, social and economic
capital.
• Council remains financially sustainable with efficient services that are responsive to the needs and
priorities of the community.
• The Noosa Biosphere® Reserve is self-sustaining and recognised as exceeding UNESCO
requirements for Biosphere Reserves.
• Our community assets are being maintained in accordance with our planned asset management
program and our asset management plans are linked to our budgets and long term financial plan.
20 year goal
Noosa Shire is well managed and sustainable
Noosa Council | Corporate Plan 2017-2037
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Section 14
Theme 5: Excellence as a Council
Our 20 year goal: The Noosa Shire community is proud of its Council
Key focus areas 2017-2022
1. Maintain a focus on excellence in Customer Service.
2. Maximise financial opportunities for Council land holdings for the purpose of maximising non-rate
revenue.
3. Further develop systems to promote continuous improvement.
4. Embed corporate values into the organisational culture.
5. Improve online customer interface services.
6. Continue to meet or exceed all statutory financial ratios and key operational targets.
7. Workforce planning is in place across the organisation.
8. Improve and maintain the safety and wellbeing of employees.
9. Enhance opportunities for the community to engage with the Council.
10. Council business activities remain competitive and profitable.
11. Business Continuity Plans are developed and tested.
12. Community Engagement best practice is embedded into the Council's operations.
13. Strengthen Council’s governance framework and develop leadership potential.
14. Embed risk management practices into decision making processes.
In 20 years ...
• We are considered “financially strong” by the Queensland Government.
• Our customer service is recognised as meeting our community expectations.
• Council is an employer of choice.
• There are multiple channels available for the community to interact with Council.
• Inspirational and transparent leadership based on integrity and highly ethical conduct is embedded
in Council’s culture.
• Council operates successful business activities.
• Best practice risk management practices are embedded in decision making.
• Our community believes that they can partner and collaborate with our Council to achieve great
outcomes.
20 year goal
Noosa Shire is proud of its Council
Noosa Council | Corporate Plan 2017-2037
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Section 15