2020-05-12 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         12 MAY 2020


BRANCH ACTIVITIES                    RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                           THE NEXT QUARTER
Noosa Community Support – general       Reviewed existing service delivery        Continue to review business                Monitor COVID-19 landscape and
                                          model to accommodate COVID-19               operations to comply with COVID-19           continue to modify services as
                                          restrictions. A majority of services        restrictions and still meet funding          required.
                                          are continuing to be delivered to           body obligations.                          Finalise Administration positions
                                          clients (group activities excluded).      Telephone support and welfare                across team.
                                        Providing assistance to local Meals         checks implemented for clients who         Continue to review systems and
                                          on Wheels groups who have seen a            are isolated and are without a strong        processes, particularly ways to get
                                          large drop-off in volunteers because        support network.                             more from centre management
                                          of COVID-19 concerns.                     Assist community organisations with          software or alternative systems.
                                        Worked closely with Noosa Leisure           related services where required.           Develop and release tender for a
                                          Centre, Noosa Library and                 Find innovative ways to stay in touch        panel of approved contractors for
                                          Community Engagement Team to                and provide support to clients whose         work across NCS’ various services
                                          introduce My Aged Care information          normal services have forced to               (predominately home assistance,
                                          sessions.                                   cease.                                       maintenance and modifications
                                        Instigated a number of new                                                               related).
                                          programs and achieved very good                                                        Continue to monitor funding
                                          outputs. More exercise classes and                                                       landscape for changes to ensure
                                          social groups have been introduced.                                                      NCS can respond swiftly and
                                        Negotiated with the Department of                                                        effectively; new two-year funding
                                          Health to transfer CHSP outputs into                                                     agreement from Commonwealth
                                          more relevant activities to increase                                                     Home Support Program (Dept of
                                          our support for carers. This has                                                         Health) expected mid-May 2020.
                                          been approved by the Department of
                                          Health.
                                        Implemented further electronic
                                          accounts payable and receivable
                                          processes.
LIBRARIES & GALLERIES
LIBRARIES                               Consultation with key stakeholders        Finalise service and operational           Present options for outreach model
Mobile Library Service Replacement        undertaken.                                 model                                        and services to new Council
Plan                                    Concept plans for potential vehicle       Undertake further stakeholder              Draft project plan inclusive of
                                          finalised.                                  engagement                                   comprehensive communication plan
                                        Researched possible locations for                                                        based on confirmation of future
                                          potential library kiosks in Pomona                                                       model.
                                          and Peregian.


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