Council's General Rates and Charges Financial Hardship Policy

Council reserves the right to rescind a concession and commence or recommence debt recovery action
should the ratepayer fail to comply with agreed concession requirements, e.g., by defaulting in payment.
ROLES AND RESPONSIBILITIES
Councillors
Councillors consider and adopt Council's Rates and Charges Financial Hardship Policy.
Chief Executive Officer (CEO) and Executive Team
The CEO and Executive Team endorse the Policy for Council adoption and provide leadership and
commitment in complying with the Policy and relevant legislation and documents.
Revenue Services
Revenue Services assess and process applications, maintain the list of applied concessions, and
undertake reviews of eligibility in accordance with the Policy.
Applicants
Landowners who apply for consideration under the Policy are entitled to a prompt response to their
application and to be kept informed of the progress and outcome of the application process.

RELEVANT LEGISLATION AND POLICIES
Local Government Act 2009
Local Government Regulation 2012
Revenue Statement
Revenue Policy
HUMAN RIGHTS AND ANTI-DISCRIMINATION COMPATIBILITY STATEMENT
In developing the Policy, the subject matter has been considered in accordance with the requirements
of the Human Rights Act 2019 and the Anti-Discrimination Act 1991. |t is considered that the subject
matter does not conflict with any human rights or anti-discrimination imperative, and supports a human
rights and non-discrimination approach to decision making by Council.
The Policy should be read in conjunction with the Human Rights Act, Council's Human Rights Policy,
and the Anti-Discrimination Act.

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