2018-02-06 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    6 FEBRUARY 2018


NAC historical financials – FY15 to FY17

                                                    2014/15           2015/16       2016/17
Financial Statement                                 actuals           actuals       actuals
4RV02 - Fees & Charges                              (27,919)         (14,055)        (14,038)
4RV06 - Sale of Goods and Major Services         (1,482,808)      (1,489,461)     (1,717,403)
4RV17 - Other Recurrent Income                       (4,940)          (5,592)            (30)
4RV18 - Rental and Levies                           (56,202)         (72,653)        (74,641)
Total                                            (1,571,869)      (1,581,762)     (1,806,112)

6EX01 - Employee Benefits                          1,097,095          1,054,980    1,157,384
6EX03 - Materials & Services                         598,376            663,905      793,850
6EX06 - Other Expenses                                   924                956          990
Controllable expense total                         1,696,395          1,719,841    1,952,224

Operating cost                                       124,527           138,079       146,113

6EX04 - Depreciation & Amortization                  154,207           167,573       192,724
6EX12 - Internal Charges                             331,615           309,815       448,309
Uncontrollable expense total                         610,349           615,467       787,146

Net result                                           734,876           753,546       933,258

* Note: Utilities and reactive maintenance increases totalled $120k

The NAC continues to have limited capacity during most weekday afternoons. While lanes are
open to the public, these are generally limited to one or two during the peak times of 3.30pm –
6pm.

3.    STAFFING

The NAC is affected by strong seasonal fluctuations and therefore a large percentage of its team
are employed as casuals. Staff numbers are at their peak now and will reduce significantly
throughout terms 2 and 3 as the weather cools, the days shorten and patrons move onto winter
pastimes.

4.    SYSTEMS, PROCESSES AND OTHER MATTERS

An electronic time and attendance system is being jointly investigated by the Community
Facilities branch and Corporate Services, with a possible trial commencing in the first half of
2018. Such a system would improve rostering, reporting, budgeting and monitoring practices,
would reduce human error and provide further control of the facility’s largest expense (wages).

The NAC is a Council pilot site for the development of a new asset management plan, which will
provide an improved approach to asset management and maintenance to ensure the viability of
the centre well into the future. Finalisation of this plan will occur shortly.

A new website (www.noosaaquaticcentre.com.au) has been developed and went live just prior to
Christmas. This, together with the formalisation of the centre’s social media presence, will form
part of a suite of strategic marketing initiatives to help drive continued revenue and customer
growth. A snapshot of the new site’s homepage is shown below:




                                                                                       Page 124 of 144