2018-02-06 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                              6 FEBRUARY 2018


BRANCH ACTIVITIES              RECENT ACHIEVEMENTS                             CURRENT PRIORITIES                          THE NEXT QUARTER
Revenue Services

Rating System                     Provided information for internal             Preparation for January rate run,         Agree on new charging structure for
                                    audit of revenue services and                   including running of test rate levy.        commercial wheelie bin charges and
                                    differential general rate review.             Finalise updating of waste charges          commence audit on existing services
                                  Liaise with waste management                    per new mandatory three bins                to ensure a smooth implementation
                                    branch      to   discuss     alternative        service, including adjustments for          in the 2018/19 financial year.
                                    charging structure for commercial               late/non delivery of garden waste         Participate in transition to new
                                    wheelie bins.                                   bins within specified time frames.          Technology One CIA rating system.
                                  Commencement of rating review to              Continuation of rating review.
                                    inform 2018/19 development.                   Processing on new valuations
                                                                                    issued by the Department of Natural
                                                                                    Resources and Mines late February
                                                                                    or early March.
                                                                                  Rates modelling following issue of
                                                                                    new valuations to understand
                                                                                    impacts.
Business as Usual activities      Returns for State Emergency                   Processing of agency payments and         Efficiently respond to customer
                                    Management Levy, State pensioner                direct debit payments.                      queries concerning the January rate
                                    concession scheme and Rural Fire              Undertake pensioner verification            levy.
                                    completed for July to December                  prior to January rate run.                Issue of reminder notices for unpaid
                                    rating period.                                Training new staff in processing of         rates in early March.
                                                                                    new plans and amended valuations.         Implementation of internal audit
                                                                                                                                recommendations.




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