2020-11-10 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                            10 NOVEMBER 2020


BRANCH ACTIVITIES              RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                           THE NEXT QUARTER
                                       Programs – Online public
                                         programs: 15 (667 attended); in-
                                         house programs 4 (153
                                         attended)
                                     Published 2 exhibition
                                         catalogues (printed and online)
                                     Produced 3 exhibition videos
                                  Risk assessments completed for the
                                    return of each new service element,
                                    to ensure Covid-10 government
                                    guidelines are met and safe services
                                    are provided
                                  Annual State Library of Queensland
                                    Statistical reporting completed
LOCAL LAWS
Manage Local Laws Compliance      964 customer requests                      Continuing to conduct early patrols        Post Covid-19: Re-commence
                                  28 reported dog attacks                      to address illegal camping, animal           school lectures and introduce
                                  29 proactive patrols undertaken              related offences and unlawful                community group lectures on
                                  2,230 Local Laws Infringements               prescribed activities in-line with           responsible pet ownership and
                                    issued: (approx 700 less than                Covid-19 reduced enforcement                 safety around animals
                                    previous ¼ due to continued Covid-         Monitor budget adjustments due to          Monitor budget implications from
                                    19 relaxation on enforcement)                lost revenue and increased                   Covid-19
                                     o 46 Animal infringements                   expenses in PPE                            Monitor and review compliance
                                     o 189 Restricted activity –               Explore and review new options in            areas
                                         camping                                 operational processes to maintain          Evaluate required Pound
                                     o 1995 Parking infringements                service delivery and customer                improvements
                                  197 Appeals assessed (90%                    satisfaction                               Training and supporting new staff as
                                    increase since last ¼ likely reflects      Ensuring all staff adhere to WH&S            we ease back towards full
                                    financial pressures in community             requirements for Covid-19                    operational capacity
                                    during current COVID crisis)               Return to 2 patrols areas (coastal
                                  430 new dog registrations (26%               and hinterland) with officers working
                                    increase over last ¼)                        2 up again as COVID vehicle use
                                  Transition to mixed arrangement of           guidelines have relaxed slightly
                                    staff working from office and home,        Supporting other agencies with inter-
                                    on rotating rostered basis (within           agency operations eg QPS and
                                    COVID guidelines) to aid                     QPWS
                                    communication and collaboration
                                    within team

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