Annual Report 2020-21

                        Theme - Excellence as a Council
                        Corporate Plan Goal - The Noosa Shire Community
                        is proud of its Council


Key achievements as we work towards our long term goal include:
Specific Operational Plan Priorities
•	The Workforce Planning Strategy was finalised with two pilot projects undertaken.
   Implementation will continue once COVID-19 priorities have diminished.
•	Council introduced a new process to seek community feedback on Council’s 2021/22 budget.
   This entailed asking the community how they wish to be engaged, seeking feedback on
   community priorities including the development of an innovative online budget feedback tool
   and having the draft budget available for community comment. Only a handful of councils in
   Queensland undertake this level of community engagement on the development of their annual
   budget.
•	Council continues to make progress transitioning to Technology One Ci Anywhere for Council’s
   Enterprise Management System. Highlights include implementing E-recruitment, Procure to Pay
   (stage 2) and the Fees and Charges module. The CIA request management system is being
   reviewed to identify improvement opportunities for the customer experience.
•	Council undertook a restructure of our approximately $22M debt to take advantage of historic
   low interest rates. This resulted in considerable savings for our ratepayers.
•	Council introduced a new Tenderer Financial Capacity Assessment Process Policy to ensure
   that tenderers have the financial capacity to deliver Council contracts, thus reducing the risk of
   contractors failing during construction projects.
•	Council continues to grow and support our staff through leadership/ supervisor development
   programs and the employee training program.




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