2026 Budget Service Level Catalogues(PDF, 8MB)

 Service Outputs – Detailed Activity Listing
                              Activity                                                Service Level/Standard
                                        Weed spraying                             Reactive maintenance requests
                                                                                  are assessed and prioritised for
                                                                                  work with available budget
                                        Playground repairs/furniture repairs      Reactive maintenance requests
                                                                                  are assessed and prioritised for
                                                                                  work with available budget
 Operations
 [Activities including mowing and cleaning work, graffiti removal and repairs to vandalism]
 Cyclic Inspections                   Turf maintenance (mowing) contract         Monthly – based on approx. 30
                                                                                 sites generated ad hoc by Work
                                                                                 Order system.
                                      Open space cleaning contracts              Monthly
                                      (contractor performance checks)
 Scheduled work                       Turf maintenance (mowing contract)         Category 1 – 32 cuts (very high
                                                                                 profile – only 2 parks sites)
                                                                                 Category 2 - 22 cuts per annum
                                                                                 (high profile areas)
                                                                                 Category 3 – 18 cuts per annum
                                                                                 (local roads/rural)
                                                                                 Category 4 – 10 cuts per annum
                                                                                 (site specific)
                                      Cleaning & litter pick-up (includes
                                      BBQ cleaning)
                                      Peregian Beach; Sunshine Beach;            Daily
                                      Sunrise Beach; Noosa Junction;
                                      Noosa Heads; Noosaville & Tewantin
                                      commercial area precincts
                                      McGregor Park, Noosaville                  Weekly

                                     Boreen Point & Cooroy - commercial           3 x week
                                     area precincts

                                     Cooran & Kin Kin - commercial area           2 x week
                                     precincts

                                     SSB Skatepark – cleaning & bins              Daily
                                     emptied
 Reactive work [customer             Issue                                        Target days to complete
 requests]1
                                     Graffiti / Vandalism                         Reactive maintenance requests
                                                                                  are assessed and prioritised for
                                     Note: Council endorsed Graffiti Policy       work with available budget
                                     dated 24 August 2014 provides that
                                     upon notification of a graffiti incident a
                                     graded approach is taken to removal:
                                         - Obscene, racist & other                24 hours
                                             offensive material
                                         - Large areas of graffiti or in          3 business days
                                             highly visible
                                         - Minor graffiti incidents               14 business days
                                     Mowing                                       Reactive maintenance requests
                                                                                  are assessed and prioritised for
                                                                                  work with available budget
                                     Cleaning issues                              Reactive maintenance requests
                                                                                  are assessed and prioritised for
                                                                                  work with available budget




1 Reactive maintenance requests are assessed as to warrant for work and available budget – emergencies responded

to same day
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