2026 Budget Service Level Catalogues

 SERVICE AREA – WASTE & RESOURCE MANAGEMENT (WASTE
 RECOVERY & EDUCATION

 Summary

Objective: Improve diversion and contamination rates through recovery, education.


Activities: Includes activities such as the operation of shopfront and back of house materials recovery and re-use
activities and provision of information and education programs to the community including audits.


 Delivery Framework            Details
 Corporate Plan Theme          Theme 5 - Excellence
 Responsibility                Waste
 (Branch Level)                Infrastructure Services
 Legislative Responsibility    Waste Reduction & Recycling Act 2011
 Service Delivery Model        The service is managed and administered by in-house staff with a level of
                               contractors involved in provided specialist services.


 Service Inputs                     Details
 (Resources to Deliver Service)
 Physical Assets/Infrastructure     Ed Shed - Reviva
 Software & Systems                 Clearweigh
 Budget Cost Centres                Waste Education and Strategy (1911)
 FTE                                1.0
 Other Key Metrics                  Diversion and contamination rates including
                                    Tonnes of waste recovered
                                         •    Kerbside recycling bin
                                         •    Commercial Garden
                                         •    Residential Garden
                                         •    Batteries
                                         •    Cardboard
                                         •    Concrete
                                         •    E-Waste
                                         •    Metals
                                         •    Timber
                                         •    Recovered Reviva


 Service Outputs - Performance Measures
 Type                       Measure                            Target               Methodology / Calculation
 Efficiency                 Cost per rateable property         Keep to a minimum    Calculated annually
 Effectiveness                 Volume of waste diverted        State Government     Amount diverted divided by
                               as a percentage of total        Target by 2025       amount landfilled
                               waste stream collected or       61% MSW only
                               received


 Service Outputs – Detailed Activity Listing
                                Activity                                            Service Level/Standard
 Resource Recovery
 [Includes extraction of specific materials from the general waste stream and processing by mulching, crushing,
 recycling or re-purposing in order to lessen demand on landfill space and to gain maximum benefits from

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