2026 Budget Service Level Catalogues

Service Outputs – Detailed Activity Listing
                               Activity                                             Service Level/Standard
                                   Reporting on Social Plan Implementation               Annual - Updates also
                                                                                         included in departmental
                                                                                         quarterly report.
                                   Volunteer Workshops and events (capacity              Yearly calendar of
                                   building of volunteers and NFP’s)                     events
                                   Community education & advocacy eg Heart               Yearly calendar of
                                   Week, Harmoney Week                                   activities
                                   Supporting strategic planning for community           Annual and as required
                                   organisations (EOI process to participate)
                                   Community Connections e-Newsletter                    Monthly

                                   Christmas Convoy with local Emergency Services        Annual
                                   agencies
                                   Living Well Noosa – Region’s health and               On-going yearly program
                                   wellbeing initiative addressing the health and
                                   wellbeing needs of residents.


                                   Northern Sunshine Coast Social Network (for           Quarterly meetings.
                                   individual social service organisations)

                                   Negotiations for renewal of existing tenure           As required – subject to
                                   arrangements                                          varying lease terms.

                                   Note: Community leasing/permit negotiations also
                                   involve Property Branch who manage and
                                   administer the contractual arrangements.
Reactive work                      General enquiries regarding Community                 Initial response within 2
                                   Development themes e.g. Homelessness,                 days – final response
                                   Housing, Domestic and Family Violence, ATSI,          dependent on complexity
                                   Access and Inclusion, CALD                            of the request and
                                                                                         availability of resources
                                   Events support to community organisations for         No defined level of
                                   community events                                      service but first response
                                                                                         generally provided within
                                                                                         2 business days.

                                   Providing support for not-for-profit committee        Generally within 2
                                   governance / administration issues                    business days for first
                                                                                         response - final
                                                                                         response dependent on
                                                                                         complexity of the request
                                                                                         and availability of
                                                                                         resources

                                   Enquiries about new tenure requests                   No defined level of
                                                                                         service.
                                   Note: Community leasing/permit negotiations also
                                   involve Property Branch who manage and                Subject to assessment
                                   administer the contractual arrangements.              of warrant and
                                                                                         determination of
                                                                                         availability/options.

Grants program4
[Activities include developing and reviewing Council’s Community Grants policy; identifying opportunities for
grant funding for community organisations and Council programs, conduct of workshops for writing grant
applications, promoting available grants programs, writing applications for grants to fund the Community
Development program; as well as evaluation of applications, award, administration and acquittal for grants
under Council’s Community Grants Program; etc.]



                                                                                                                18 of 173