2026 Budget Service Level Catalogues

 SERVICE AREA – DEVELOPMENT & REGULATION (BUILDING AND POOL
 COMPLIANCE)

 Summary

Objective: Provision of development information, assessment & compliance services.

Activities: The activities include provision of information, advice and assessment of applications for referral agency
building work, and building & swimming pool compliance as well as maintaining records and undertaking searches to
provide information relating to property specific building information.

 Delivery Framework             Details
 Corporate Plan Theme           Liveability & Future
 Responsibility                 Building and Plumbing Services
 (Branch Level)
 Cost Centres                   Management Building & Plumbing (1620)
                                Building & Pool Compliance (1608)
 Legislative Responsibility     Building Act 1975
                                Building Regulation 2021
                                Queensland Development Code MP 1.2 (building)
                                Queensland Development Code MP 3.4 (swimming pools)
                                Planning Act 2016
                                Planning Regulation 2017
                                Development Assessment Rules - under the Planning Act 2016, section 68(1)
                                National Construction Code (building)
                                Environmental Protection Act 1994
 Service Delivery Model         Service is delivered internally as a statutory requirement of local government.
                                Undertake Building Certification Services on behalf of local government.


 Service Inputs                     Details
 (Resources to Deliver Service)
 Physical Assets/Infrastructure
 Software & Systems
 Budget Cost Centres                Management Building & Plumbing (1620)
                                    Building & Pool Compliance (1608)
 FTE
 Other Key Metrics                    Volume and Demand Metrics
                                      Building Lodgements
                                      Applications including to referral agencies
                                      Approvals
                                      Refusals
                                      Compliance Investigations
                                      Inspections (buildings/ pools)
                                      Building Searches



 Service Outputs - Performance Measures
 Type                       Measure                            Target                Methodology / Calculation
 Efficiency                 Cost per application               TBD                   Calculated annually

 Effectiveness                  Community satisfaction         Optimum rating: 5     Community satisfaction
                                survey                         Improvement from      mean performance rating
                                Theme: Managing the Shire      previous rating
                                Function: Building Control     2019 3.57
                                                               2021 3.49


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