2026 Budget Service Level Catalogues

 SERVICE AREA – DISASTER MANAGEMENT

 Summary

Objective: Provision of a co-ordinated multi-agency response in order to lessen the impact of emergencies/disasters
on the community and to meet Council’s obligations under the Disaster Management Act 2003.

Activities: Activities, systems and strategies to ensure that there is the appropriate coordination of resources to deal
with all aspects of an emergency or disaster event in order to lessen the impact on the community.

 Delivery Framework             Details
 Corporate Plan Theme           Future
 Responsibility                 Office of CEO
 (Branch Level)                 Disaster Management Team (Event Resilience and Co-ordination)
                                Civil Operations & Asset (Event response)
                                Disaster Recovery (Community recovery)
                                Infrastructure Planning Design and Delivery (Event reconstruction)
                                Waste
                                Environmental Health
                                Communications & Community Engagement (Communications)

 Legislative Responsibility     Disaster Management Act 2003
 Service Delivery Model         This is an internally managed and delivered service with close liaison with multiple
                                agencies.


 Service Inputs                      Details
 (Resources to Deliver Service)
 Physical Assets/Infrastructure      Local Disaster Co-ordination Centre (Noosaville Depot)
 Software & Systems                  Guardian
                                     Flood warning systems
                                     Disaster Dashboard
 Budget Cost Centres                 Disaster Management (1700)
                                     State Emergency Services (1701)
                                     Disaster Management (NDRRA 2407)
                                     Emergency Operations (2007)
 FTE                                 2 in Disaster Management Team
 Other Key Metrics                    Local Disaster Coordination Centre (LDCC) activations
                                      Alert Status
                                      Declared Disaster Events



 Service Outputs - Performance Measures
 Type                       Measure                             Target                 Methodology / Calculation
 Efficiency                 TBD
 Effectiveness              No. of BCP disaster                 TBD
                            preparedness exercises
                            undertaken annually
                            Annual assessment of the            Annual assessment      Benchmark: Cat. 3 Qld local
                            Local Disaster                      completed by           governments
                            Management Plan against             DDMG
                            the Emergency
                            Management Assurance
                            Framework
                            Community satisfaction              Optimum rating: 5      Community satisfaction
                            survey                              Improvement from       mean performance rating.
                            Theme: Managing the Shire           previous rating
                                                                2019 3.17
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