2026 Budget Service Level Catalogues

Service Outputs – Detailed Activity Listing
                                                                            Aged Care and/or occupational
                                                                            therapists’ referrals.
Reactive work                     Assessment of applications for            Response generally provided within
                                  assistance.                               three business days.
Transport services
(Transport for clients to attend social support group activities via centre buses and fee based service to transport
clients to medical appointments using volunteer drivers).
Availability                       Monday – Friday (except public holidays) 40hrs/week
Scheduled                          Transport: to/from centre                  Monday – Friday during opening hours
Reactive                           Transport: to/from medical                 As required by client’s phone request
                                   appointment                                during opening hours
Information sessions
(Provision of educational talks for clients and their families to receive advice and information on healthy ageing
e.g. dementia talks, My Aged Care, support services etc.
Availability                       Monday – Friday (except public holidays) 40hrs/week
Scheduled                          Information sessions                       Varied monthly timetable dependent on
                                                                              guest speaker’s availability. Advertised
                                                                              via social media, Noosa Seniors
                                                                              newsletter and council’s eNews.
Reactive                           By application from interested guest       Response generally provided within
                                   speaker or organisation                    three business days.




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