2017-05-09 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                               9 MAY 2017



BRANCH ACTIVITIES                        RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                          THE NEXT QUARTER
Review & update all CE & media            Adoption of Social Media Policy and          Report to Council on new CE Policy.       Review and improve CE templates
policies, Framework, Toolkit, guidelines     communicated internally.                                                                Following adoption by council
and templates                              Finalisation of CE Policy consultation                                                    update CE Organisational
                                             and draft policy.                                                                         Procedure, FAQs, Framework &
                                                                                                                                       Toolkit to align with new policy.
                                                                                                                                     Internal communication of updated
                                                                                                                                       CE Policy and supporting
                                                                                                                                       documents.
Website content, navigation, look &         Preparation of draft Website Project       Continue to work with ITC and             Progress web and intranet projects.
feel, updating and improvement                Plan, Action Plan, Stakeholder               departments to improve content and
                                              Analysis and Communication Plan.             navigability.
                                            Worked with the Web Authors team to        Finalisation of web and intranet
                                              research an alternative system of            project plans.
                                              website navigation.
                                            Preparation of Intranet Project Plan,
                                              Action Plan & Communications Plan.
Public consultation and communication       Co-ordination of Videos & production       Liaison with CE Champions from            Actively seek further opportunities to
on Council strategies and initiatives         for Foreshore Management Plan,               each department.                            use more short videos to
e.g. videos, Your Say Noosa website &         Climate Change Action Plan, Disaster       Develop & trial social media content        communicate Council’s activities.
social media                                  Management & Noosa Community                 plans.                                    Evaluate Social media content plan
                                              Support for use on Social media.           Reinforce Social Media Policy               trials and improve.
                                            Continued to build Instagram                 across all Council’s Social media
                                              following.                                   administrators
                                            Further developed cloud-based photo        Maintain quality of media releases
                                              Library – Flickr.                            and social media posts and further
                                            Distribution of 70+ media releases           develop Instagram followers.
                                              including during cyclone event.            e-newsletter survey out with new
                                            Posted approximately 130 social              Enewsletter.
                                              media posts, including during cyclone
                                              event.
                                            Review of e-newsletter template.
                                            Encouragement provided to teams to
                                              load and manage their own YSN
                                              content with support from CE.
                                            Liaison with external Social Media
                                              experts and Delivery of first Social
                                              Media Campaign (waste).


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