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2022-01-17 - GC Agenda - Item 6 - Attachment 1 - Noosa Council Community Satisfaction Survey 2021 by Market Facts Qld Pty Ltd

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How satisfied are you with feeling part of your community?

          Respondents were asked how satisfied they were with feeling part of the community and to rate this
          satisfaction.

               •    A large proportion of respondents (88.8%) indicated that they were either ‘satisfied’ (29.3%) or
                    ‘completely satisfied’ (59.5%) in regard to feeling part of their community, compared to 76.1% in
                    2019 and 74% of the online survey in 2021.



                                            Satisfaction with feeling part of the community
                          70.0
                                            59.5
                          60.0

                          50.0

                                                      39.3
                          40.0       36.8

                                                             29.3
                          30.0

                                                                      18.8
                          20.0

                          10.0                                               7.5
                                                                                     3.8
                                                                                           1.8      1.3 1.3            0.0 0.6
                           0.0
                                   Completely         Satisfied        Neither      Dissatisfied   Completely      Don't know
                                    satisfied                                                      dissatisfied

                                                                    Noosa 2019     Noosa 2021


          There were no significant variances.




Noosa Customer Satisfaction Survey 2021            MARKET FACTS (QLD) PTY LTD                                     54
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