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2022-01-17 - GC Agenda - Item 6 - Attachment 1 - Noosa Council Community Satisfaction Survey 2021 by Market Facts Qld Pty Ltd
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RATING SHEET- IMPORTANCE OF SERVICES
RANKING
Crucial Important Quite Unimportant Not Don’t Not
Important Important Know App
At All
3. Managing the Region
Town Planning 5 4 3 2 1 9 7
Building Control 5 4 3 2 1 9 7
Economic Development/Local Employment 5 4 3 2 1 9 7
Development of Tourism 5 4 3 2 1 9 7
Financial Management 5 4 3 2 1 9 7
Revenue Raising 5 4 3 2 1 9 7
Staff Management 5 4 3 2 1 9 7
Disaster Management 5 4 3 2 1 9 7
4. Customer Services and Communication
Customer Service 5 4 3 2 1 9 7
Information Services 5 4 3 2 1 9 7
Informing the Community 5 4 3 2 1 9 7
Consulting the Community 5 4 3 2 1 9 7
Responding to the Community 5 4 3 2 1 9 7
Providing Leadership & Advocacy 5 4 3 2 1 9 7
5. Qualities of Council
Quality of Elected Council (as a whole) 5 4 3 2 1 9 7
Quality of Councillor(s) Dealt with 5 4 3 2 1 9 7
Managerial and Supervisory Efficiency 5 4 3 2 1 9 7
Quality and Performance of Outdoor Workers 5 4 3 2 1 9 7
Quality and Performance of Indoor Staff 5 4 3 2 1 9 7
Noosa Customer Satisfaction Survey 2021 MARKET FACTS (QLD) PTY LTD 74
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