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2022-01-17 - GC Agenda - Item 6 - Attachment 1 - Noosa Council Community Satisfaction Survey 2021 by Market Facts Qld Pty Ltd

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RATING SHEET - COUNCIL PERFORMANCE


                                                                                RATING

                                                     Very                Fair            Very      Don’t  Not
                                                     Good       Good     Only    Poor    Poor     Know Applic.

3.    Managing the Shire

      Town Planning                                    5          4       3       2           1     9       7
      Building Control                                 5          4       3       2           1     9       7
      Economic Development/Local Employment            5          4       3       2           1     9       7
      Development of Tourism                           5          4       3       2           1     9       7
      Financial Management                             5          4       3       2           1     9       7
      Revenue Raising                                  5          4       3       2           1     9       7
      Staff Management                                 5          4       3       2           1     9       7
      Disaster Management                              5          4       3       2           1     9       7



4.      Customer Services and Communication

      Customer Service                                 5          4       3       2           1     9       7
      Information Services                             5          4       3       2           1     9       7
      Informing the Community                          5          4       3       2           1     9       7
      Consulting the Community                         5          4       3       2           1     9       7
      Responding to the Community                      5          4       3       2           1     9       7
      Providing Leadership & Advocacy                  5          4       3       2           1     9       7


5.      Qualities of Council

      Quality of Elected Council (as a whole)          5          4       3       2           1     9       7
      Quality of Councillor(s) Dealt with              5          4       3       2           1     9       7
      Managerial and Supervisory Efficiency            5          4       3       2           1     9       7
      Quality and Performance of Outdoor Workers 5                4       3       2           1     9       7
      Quality and Performance of Indoor Staff          5          4       3       2           1     9       7



      OVERALL PERFORMANCE RATING                       5          4       3       2           1     9       7




Noosa Customer Satisfaction Survey 2021     MARKET FACTS (QLD) PTY LTD                   76
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