2022-01-17 - GC Agenda - Item 6 - Attachment 1 - Noosa Council Community Satisfaction Survey 2021 by Market Facts Qld Pty Ltd

Three most important things to the community in regard to lifestyle, and quality of the
community.


                        Three things important to you with regards to lifestyle and
                                         quality of community
 50.0       47.0

 45.0
                              39.1
 40.0
                                     35.5
 35.0                                       32.5

                28.3
                     29.3      27.3                                         29.5
 30.0
                                 25.5 25.0
 25.0                                                                              23.0
                                                                  20.8
 20.0    17.7                                                                       16.3
                                                                                           15.3     15.0
                                                                     13.8             14.0
 15.0            12.5                                                                        12.8
                                                           11.8                                   11.5     11.8           11.3 12.0
                                                                                                       10.8
                                                                                               9.8
 10.0                   7.0                                                                                         6.3
                                                                              5.3                                                                   4.3 4.5
   5.0                                             3.0                                                                                    3.0                         3.0 3.3
                                                         1.3 2.3                                                  0.8     0 0.3       0         0     0       0 0 0      0
   0.0
              Access to        Environment               Don't know           Community         Traffic/transport Townplanning (no More jobs (youth               Other
             amenities,       (clean, healthy,                              (safety, events,         (roads,         high-rise,       and older
         facilities/services,     amenity,                                  friends, family)     maintenance,        affordable      residents)
             recreation        maintenance)                                                      access, safety)    housing, cap
                                                                                                                    population)

                        First 2019          First 2021               Second 2019               Second 2021              Third 2019          Third 2021




     •     One of the key themes that emerged from this question was the theme of Access to
           amenities, facilities/services, and recreation, with 47% of first responses in this
           category.


Satisfaction with feeling part of the Noosa community

As a final question, survey respondents were asked how satisfied they were with feeling part
of the community and to rate this satisfaction. In summary, a large proportion of respondents
(88.8%) indicated that they were either ‘satisfied’ (29.3%) or ‘completely satisfied’ (59.5%), in
regard to feeling part of their community, compared to 76.1% in 2019




Noosa Customer Satisfaction Survey 2021                            MARKET FACTS (QLD) PTY LTD                                                                 7