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2014-07-22 Infrastructure & Services Committee Agenda
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AGENDA
Infrastructure & Services
Committee Meeting
Tuesday, 22 July 2014
commencing at 9am
Council Chambers, 9 Pelican Street, Tewantin
Committee: Crs Sandy Bolton (Chair), Noel Playford, Bob Abbot, Frank Pardon
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Full text of the other 48 sections
Section 2
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
TABLE OF CONTENTS
ITEM PAGE
ATTENDANCE & APOLOGIES 3
PRESENTATIONS 3
PLANNING & INFRASTRUCTURE DEPARTMENT REPORTS 4
Asset Design & Investigations 4
1 NOOSA COAST GUARD - REQUEST FOR MEMORIAL WALL 4
2 NOOSA WATERS LOCK - NON CARDHOLDERS EXIT FEE 9
3 CAPITAL PROGRAM DELIVERY STATUS - JULY 2014 11
4 COUNCIL CABS REVIEW 2014 16
Civil Operations 24
5 TIDS FUNDING 2013/14 24
COMMUNITY SERVICES DEPARTMENT REPORTS 27
Community Development 27
6 TAIT DUKE COTTAGE - OUTCOME OF EXPRESSION OF INTEREST 27
Community Facilities 34
7 NOOSA DAY RESPITE CENTRE SERVICES 34
Disaster Management & Public Order 38
8 CAT REGISTRATION 38
Waste & Environmental Health 40
9 EXTENSION OF WASTE MANAGEMENT CONTRACT 2008 - 2014 40
10 KERBSIDE BULK WASTE COLLECTION SERVICE 2014 44
CLOSED SESSION 49
Page 2 of 49
Section 3
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
ATTENDANCE & APOLOGIES
PRESENTATIONS
Asset Management Road Map
Bryan O’Connor, Coordinator, Assets & Investigations
Page 3 of 49
Section 4
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
PLANNING & INFRASTRUCTURE DEPARTMENT REPORTS
Asset Design & Investigations
1 NOOSA COAST GUARD - REQUEST FOR MEMORIAL WALL
DOCUMENT IN FOR MATI ON
Author Manager Design Services, Ross Sanderson
Planning & Infrastructure Department
Index ECM/ Subject/ Licences, Permits, Registrations - Traffic and Transport
ECM/ Subject/ Signage/ Signage – Place Names and Other
Attachments 1. Caloundra Coast Guard Memorial Wall
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Manager Design Services to the Infrastructure & Services
Committee Meeting dated 22 July 2014 and approve the installation of a Memorial Wall at the
Noosa River mouth to be managed by the Noosa Coast Guard, subject to the following
conditions:
1. Noosa Coast Guard shall bear the full cost of the construction of the Memorial Wall and all
future maintenance to an acceptable standard;
2. The final design and location of the wall shall be approved by Council’s Design Services
Manager; and
3. Noosa Coast Guard shall enter into a 1 year renewable agreement with Noosa Council to
cover installation, management and maintenance of the memorial.
REPORT
The purpose of this report is to advise Council that Noosa Coast Guard has formally written to
Council requesting approval to build a Memorial Wall adjacent to the walkway leading to the radio
tower on the Noosa river mouth groyne.
The memorial wall is proposed to contain “plaques in memory of loved ones who have been
cremated and whose ashes have been scattered at sea.”
The Coast Guard aims to sell plaque spaces as a way to provide income to replace the primary
rescue vessel which is due for replacement in approximately 8 years.
1. Construction
Attached is a photo of the memorial wall on Caloundra Headland. The Noosa Coast Guard
propose to build a similar structure.
Page 4 of 49
Section 5
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
There are no physical constraints to the proposal from a Council viewpoint. Future maintenance
due to vandalism could be an issue given that it is in a remote location. A condition of approval
has been included that requires the Coast Guard be responsible for all future maintenance.
2. Funding
The Coast Guard state that it is prepared to share in the cost of establishing and maintaining the
memorial however it is considered appropriate for it to be fully funded by the Coast Guard given
the future income potential.
Previous Council Consideration
Councillors have previously advised at a discussion forum with staff that an alternative design for
the memorial wall prepared during the Sunshine Coast Council period was not acceptable.
The wall design is considered acceptable subject to conforming generally to the Caloundra
example. The Design Services Manager will work with the Coast Guard in the preparation of final
drawings to ensure that the outcome meets Council’s expectations and standards.
Finance & Risk
Approval for this memorial wall could create a precedent for Clubs such as Surf Clubs, to also
seek a similar approval as a fund raising opportunity.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
Organisational Services
The Property and Land Management Coordinator has advised that a 1 year renewable
agreement is the most appropriate way to manage the installation and maintenance of the
memorial since this avoids the costly and time consuming creation of a surveyed lease and
agreement.
Community Services X Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities X Asset Design & Investigations
Asset Planning
Civil Operations
Environment
Executive Office X Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance X Property & Facilities
Human Resources Revenue Services
Page 5 of 49
Section 6
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
ATTACHMENT 1
Page 6 of 49
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ALL Detailed information on how to arrange a lasting memorial for a loved one
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INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
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Page 7 of 49Section 8
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
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Page 8 of 49Section 9
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
2 NOOSA WATERS LOCK - NON CARDHOLDERS EXIT FEE
DOCUMENT IN FOR MATI ON
Author Manager Design Services, Ross Sanderson
Planning & Infrastructure Department
Index ECM\ Subject\ Budget\ Fees and Charges
ECM\ Subject\ Waterways, Rivers, Lakes, Canals, Dams\ Noosa Waters
Canal System
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Manager Design Services to the Infrastructure & Services
Committee Meeting dated 22 July 2014 and adopt a new fee of $400 for releasing non card
holders from the Noosa Waters Canal system via the lock.
REPORT
During discussions with the Noosa Waters Residents Association, an issue was raised with
regard to non-cardholders gaining access to the Lake system and then finding that they cannot
exit.
In these situations, it has involved a call out of Council staff and currently there is no way to
recover the cost of staff time noting that these are often out of normal hours.
The Association agreed that a release fee equivalent to the cost of the call-out would be
acceptable.
To deter these actions, it is proposed to erect signage on both sides of the lock along the lines of
“Restricted access, cardholders only. Release fee of $400 applies. For release call xxxx xxx xxx”.
Showing the dollar amount on the signage is considered appropriate in this case as a deterrent.
Previous Council Consideration
Nil.
Finance & Risk
Signage costs of $400 will be recouped over time.
Consultation
External Consultation - Community & Stakeholder
Noosa Waters Residents Association
Page 9 of 49
Section 10
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Internal Consultation
Departments/Sections Consulted:
Community Services X Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities X Asset Design & Investigations
X Asset Planning
Civil Operations
Environment
Executive Office Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 10 of 49
Section 11
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
3 CAPITAL PROGRAM DELIVERY STATUS - JULY 2014
DOCUMENT IN FOR MATI ON
Author Asset Planning Manager, Bryan O’Connor
Planning & Infrastructure Department
Index ECM/Subject/2013-2014 Annual Capital Works Program
Attachments 1. 2014 JUNE 30 Project Status Spreadsheet
EXECUTIVE SUMMARY
This report is supported by the attached spreadsheet which provides a brief update for each
project in terms of project description, budget, stage and percentage complete, highlighting any
issues and comments on the tasks currently in progress.
It is intended that a project delivery status report will be presented following each budget review
to the Infrastructure and Services Committee in order to monitor progress and allow discussion
on each project. An additional report for reporting on end of financial year status will be delivered
at future July meetings.
RECOMMENDATION
That Council note the report by the Asset Planning Manager to the Infrastructure & Services
Committee Meeting dated 22 July 2014 providing an update on the status of the projects within
the 2013/14 Capital Works Program.
REPORT
The purpose of this report is to inform the Infrastructure & Services Committee of the overall
status of the Capital Works Program projects at the end of the 2013/2014 financial year. The
report also provides an opportunity to highlight individual projects within the program and also
confirm the completion of projects at the end of the 2013/2014 financial year.
1. Completed Project
There are a total of 21 projects that have been completed to the end of the 2013/14 financial year
that have been highlighted within the attached spreadsheet and those completed since the
previous report include:
Coast Guard Tower rehabilitation
Noosa River Caravan Park – power pole works
Environmental - Purchase of biodiversity land
Cooroy Skate park refurbishment
Noosa Dog Beach shoreline erosion monitoring program
Gympie Terrace park furniture refurbishment
Seagull Park shade sail replacement
Sealed Road Renewals – Eenie Ck Road & Belmore Terrace, Sunshine Beach
Noosa Districts Sportsground – cricket field and shed
IT Major Projects
Page 11 of 49
Section 12
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Rifle Street Pomona – flood mitigation planning and design only
Daintree Estate – flood mitigation planning and design only
2. Highlighted Projects
Two projects have been identified as highlighted projects for this report and they are the
Peregian Beach - Beach Access 49 timber deck replacement and the Gympie Terrace Foreshore
furniture refurbishment. The purpose of highlighting projects is to provide information on these
projects in more detail than that provided in the attached spreadsheet and acknowledge the work
being undertaken. These two projects were both carried out by Council’s labour force.
Peregian Beach - Beach Access 49 Refurbishment
The Beach Access 49 refurbishment project included the replacement of the old pine decking
with new dressed hardwood ‘Superdeck’ that is 1.2 metres wide and a total of 212 metres in
length. Council’s bridge crew headed by Dave Pearce completed the project over a 6 week
period at a total cost of $54,000.
BEFORE AFTER
Gympie Terrace Foreshore – Park furniture refurbishment
The Gympie Terrace park furniture refurbishment was highlighted as a must do project to renew
rotted and damaged park tables and seating. Council staff considered a number of replacement
and renewal options as well as considering a major refurbishment of the existing tables and
seating. The preferred approach was to undertake the refurbishment of the tables and seats to
deliver this $50,000 project.
Included in the refurbishment was the replacement of the buried rotted timber component of the
tables and seating with a galvanised steel stirrup. The stirrup was concreted in-situ using the old
footing holes under the existing concrete slab, the old rotted timber post was removed and once
the stirrup was in place the timber support posts were bolted to the new stirrup. A 10mm gap
between the ground and post was included to help eliminate any future timber rot caused by the
timber being in direct contact with the ground. The stirrup also helps support the seating planks
with larger bolts and eliminated another issue of sagging seats.
Page 12 of 49
Section 13
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
The key benefits with the installation of the stirrups included:
The new design will halve the length of large timber required to support the table and seating,
as the old design is no longer sustainable due to the increased cost of large timbers.
Existing furniture was refurbished and rehabilitated with no requirement for full replacement of
existing assets which extended the life of the asset from 15 years to 25 years – further
reducing Council’s annual depreciation rates on these assets.
Future installations of similar tables and seating will reduce wastage and provide an asset
that is more sustainable to the environment it is located in.
The stirrups are expected to last 50 years, and therefore will cater for future replacement of
similar benches.
BEFORE (with rotted timber footings) AFTER (with new galvanised steel stirrups)
3. Non-completed Projects
A number of projects have been identified to be completed and carried over into the 2014/2015
(subject to the 2014/15 budget review 1) for various reasons identified in the attached
spreadsheet and these include:
Forward planning for the bridge rehabilitation program
William Street pathway and revetment wall
Munna Point holiday park shoreline protection design
Peregian Surf Lifesaving Club public amenities – On Hold
Weyba Creek boardwalk rehabilitation stage 1
Gibson Road (Eumundi Noosa Rd to Thomas St) on road cycle and pedestrian improvements
Sunshine Beach State School safety improvements
Gympie Terrace pipe rehabilitation – investigations and design only
Seaview Creek Sunshine beach – open drain civil works
Cooroy Noosa Road (St Andrews Dr to Gyndier Dr) planning and design only
Noosa Eumundi Road - Eenie Ck –Walter Hay Dr roundabout safety upgrades
Eenie Creek road/ Langura Street safety upgrades
Weyba Road / Reef Street intersection improvement
Noosa Junction – disabled parking
Noosa Spit interpretive signage
Page 13 of 49
Section 14
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
A more detailed status report of these projects will be undertaken whilst preparing the 2014/2015
budget review 1 due at the completion of the 2013/14 financial reconciliation in September 2014.
Whilst there are a number of the projects nearing completion as indicated in the attached
spreadsheet there are also projects that are not completed due to their delivery method being
multi-year projects (projects that are delivered over 2 or more financial years) and these include:
Noosa Parade Munna Point Bridge rehabilitation
Noosa waters revetment walls rehabilitation
Sealed Road pavement surveys and investigations
4. Summary
The overall delivery of the first Noosa Council Capital works program achieved the delivery of 21
of a total 37 projects with a further 8 projects 50% completed or greater. The total capital
expenditure was at 75% of revised budget and if commitments are included this increases spend
to 84%. This is a significant achievement for the capital delivery team that had the Design and
Delivery Manager on leave for the first 10 weeks of the year; only one designer was on staff, who
was also absent for the last 2 months of the financial year; the area was also impacted by service
reviews; and, as everyone else in Council, also commenced from “a standing start”.
Further review of the non-completed projects will be considered at the first 2014/15 capital works
budget review due in September 2014.
Previous Council Consideration
The capital works program has previously been distributed to Councillors (document titled
“Noosa Council Draft Capital Works Program 2013/2014”, Version 1.0, 20/12/2013).
Finance & Risk
Nil.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
Project delivery staff within the Planning and Infrastructure Department were consulted in the
preparation of this report.
Departments/Sections Consulted:
Community Services X Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities X Asset Design & Investigations
x Asset Planning
Civil Operations
Environment
Executive Office Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 14 of 49
Section 15
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Page 15 of 49
a NOOSA NOOSA COUNCIL - PROJECT DESIGN & DELIVERY 2013-2014 [STAGE —~S«Y
COL NCII
[= |-ReeeE EE eMiith
30 June 2014 Os
——BRIDgES
| eee Oe eee eee Level 3 Inspections to Witta, Sheraton, Doonélla completed. Testing by Specialist testing consumiant completed. Timber bridge
Inspections In progress. Ongoing program into 14/15.
[aaa OO Eee Tender preparaion in Gram process open between 1 July and 26 August (cannot tender prior to oufcome of grant
applications). 30t load Emit to each lane to be applied during constuction & vessel limit In vicinity of works - MSQ have been
contacted. Tender process and construction to carry over into 14/15.
COASTAL, CANALS & WATERWAYS
David Low Way, Beach Access 49 refurbishment —— eee exe fe oe a eae pare SEY
Gymple Terrace and Wiliam Street revetment wail and pathway rehabilitation $50,000 es Pe Dallas Sickiey
[ees Pan a Pa SEE SESE_ceay, "| eyanccower | omaurs | ora ssomme sis mest ee [DaveShing =i “<asassCédProgectcarmiecovertoi4is. eet
Noosa Dog Beacn Shoreline Erosion Management Pian Coastal Monitoring Bryan OConnor oe Dave J
| [Nees River Mouth groyne and rock wail rehabilitation Bryan OConnor | ‘eras fetcacoe |
ee — = as er $123,387 po 7 Ppa Dave Shing Works In progress. Stage 1 works complete. Critical sections of Stage 2 In Western lake completed. Stage 3 works to be
$1,289,259
| [coset quatoweren uard tower rehan paw | ft | a carried out in future maintenance years. Project to be continued into 14/15.
COMMUNITY FACILITIES
a lao poss | ideeaeieleeiheiieieieliain Ce ee ee ee al
HOLIDAY PARKS
iceiiseiieeieiaeeeiaeeeneeniiaall reef tf free fr fr rex —foge t+ + tt 14 Allan Hazell
SSS ee Fe Fe FU
ENVIRONMENTAL
|| Purchase of biodiversity land eet UTC EHS SE EE Oh LO
IT MAJOR PROJECTS
| | IT MAJOR PROJECTS aw Te} Fe ree ee Pe Pe ee ee
A detay with the implementation of Board and Minutes Manager (BAMM) program has caused this project to overrun.
PARKS & PLAYGROUNDS
| |cooray Skate Part Refurpisnment | osesanaercn | woos | roorae | soxcco | saxcoo | sososo | so | sasoso fT es Dallas Sickiey
| [eres Toe Penta Ratatat | ee centeeen | commis | soars | sno | sumo | soe || ee ee Dallas Sickiey Cee en]
freee eee ES ES ES SE ee EH HH HES Dallas Sickiey
[oes sss ns Pan wacvaownarss _———SSC*diCee naman | ewe | voor | soon | soo | sav | snea | sana (PT [|
— pessareas ragengtaoneme esse oe as [ poss as [gs [gp Pf 00 | Dallas Sickiey
|__|snade Sau Repacement Sesgulrae | Aan =|] sass | so] so] tte | seo] ear To
[weve [ace | oom | mmo | vam | mm | | sso Tm EPP te te tt fe | Ross Sanderson
Chanes Street, Cooran pathway improvements = Walker ee
| |stston street Pomona pathway improvements SL $50,000 Ross Sanderson De eR a eee Te eR MR Re ee oe RG ey eke a
[Weyba Creek BosrawcRrensoEEston ee ——SSSCSC~C~C~CS~SCSN | CM| | CCPCCCTCdTC CO i'd [Dallas Bickley Project to be camed over to 14/15
Gibson Road (Eumuncl Noosa Rid to Thomas St} On road cycle and Nige! Walker | cwonat | 100737 $440,000 $440,000 = Ross Sanderson Design completed. Documents issued td council crews for construction. Project to be carried over to 14/15.
pedesti impeo [_nigeiwaner | cmon | voorse | somos | somo | sami | sa | sam
———————— I cl
| [Noosa suncton Mini Bus Shetter- Panels for weather protection oan pom | sm {| see {we {os | wm POPP Pee fs jam Briton
| |Neosa Parace Gikelanes Twanetnue _——SCS~C~SCSCS CNW | mm | TOOT | ssooeO | sso | see [| eae pices Scarecersorn ag
SEALED ROAD NETWORK
[ Prcieaeeen aacimron | cums [one [comme [eens [ene [cee [mes FT TT
| _ [Sealed road pavement surveys and Investig |_SryanOconnor | cmoo2s | oraz | séo.co0 [ s6oo00 [ —sasv3_— |] 15.000 [| $23.379 |
ons [sscc2t OT dT hd] hE UT CUT CT
SPORTS GROUNDS & FACILITIES
Noosa District Sports Complex (Cricket Oval) | ose sanaeren | woos | roores | seaco | ssaco | seas | sero | sanaco [OY PT oe |
STORMWATER DRAINAGE [rescweenon | omer | ore seas [wm [va]
| [oantee Estate -Fiood mitgation planning and design ony =| Danntree Estate - Flood mitigation planning and design only a
pene merrners feeder fer tee tee te ee Adam Briton
James Sruton
|_fere se Creex - open drain civil works Ross Sanderson Cm0028 om 424 $45,874 es P| || oem | pamemon
eee re af oe rr fr pt | oe | ee
CM0023 ors7 a |e
STREETSCAPE & ROAD CORRIDORS
| eee | OEE EE Eee ee eee ee |
TRANSPORT INFRASTRUCTURE MANAGEMENT
[Er Ck road Langa Sree iierseion este pgracee oa ae [ee ee ee ||
— Road / nas Street Imersection improvements PIP psf pee fief reef ee pep || 73% Line marking completed, minor works t0 carry over into 14/15.
Trafic study completed. (No Inemarking changes required). Designs fo be issued shortly. Construction works to be cared
lower to 14/15.
| [Noses cancion -Desbecpamng CEA ———SCSCS~S CR SC |= Psion sisess TT
CARRY OVER PROJECTS
| _ [Noosa Spit interpretive Signage | RossSanderson [|
a
Po __iccussto be adoressed
Significant risks
[| seamasr | terse | sovsece | ts2ecne | soncsen |Section 16
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
4 COUNCIL CABS REVIEW 2014
DOCUMENT IN FOR MATI ON
Author Senior Project Officer, Joanna Ferris
Planning & Infrastructure Department
Index ECM\ Subject\ Traffic and Transport
ECM\ Project & Contract\ Council Cabs
Attachments Nil
EXECUTIVE SUMMARY
The purpose of this report is to provide Council with an overview of the Council Cabs services
and to seek direction on the future of the service.
Council Cabs provides a pre-booked scheduled service for eligible persons to travel from their
home to specified shopping or medical precincts. The service is assigned on a suburb by suburb
basis one day per week at a cost of $2 one way (no concessions apply).
Council Cabs was initiated by Sunshine Coast Council and commenced in May 2010 and is a
community transport service for people aged 60 and over and for people with a disability or
mobility impairment and includes carers and minors of eligible people who accompany them.
Currently there is limited take up of the service and the annual cost to Council is $10,460, and is
funded from the Public Transport Levy.
Several other State and Federal initiatives offer similar services for the same groups of eligible
persons and Council Cabs is designed to supplement these transport services, not replace them.
Council Cabs has not been actively promoted since mid-2013, and passenger numbers have
remained static as a result.
Potential options include:
1. Continue Council Cabs without any promotion.
2. Continue Council Cabs and actively promote the services. With promotion the annual
cost to Council will increase.
3. Continue Council Cabs with a fare increase without promotion. Increasing the fare to $3
each way would result in a reduced annual cost from $10,460 to approximately $8,820.
4. Continue Council Cabs with a $3 fare increase and actively promote the services. The
increase in fare would partly offset the increased costs due to promotion.
5. Discontinue Council Cabs and advise existing users of the alternative transport
options available.
RECOMMENDATION
That Council note the report by the Senior Project Officer to the Infrastructure & Services
Committee Meeting dated 22 July 2014 and agree to discontinue the Council Cabs services and
advise existing users of the alternative transport options available.
Page 16 of 49
Section 17
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
REPORT
The purpose of this report is to provide Council with an overview of the Council Cabs services
and to seek direction on the future of the services.
1. Council Cabs
Council Cabs provides a pre-booked scheduled service for eligible persons to travel from their
home to a shopping centre precinct. The service is assigned on a suburb by suburb basis one
day per week at a cost of $2 one way (no concessions apply).
1.1 Purpose
Council Cabs is designed to provide an additional service to persons who may have difficulty in
using public transport, are reluctant to drive or are dependent on others (family/friends) for travel
to perform basic business and personal living needs. The services are designed to assist eligible
persons to access local services such as shops, banking, local medical facilities, libraries and
local public transport connections. It is designed to complement existing transport options.
1.2 Benefits
Provides a community transport service that is affordable, safe, reliable, and accessible
Improves the access and mobility of eligible persons to local services.
Reduces social isolation amongst seniors and people with a disability and their carers.
Provides opportunity for those who may not be able to use or have access to Public
Transport.
The service currently operates one day a week in selected areas. See schedule below.
Table 1: Council Cabs Schedule
Suburb Shopping Centre / Destination Day
Noosaville Noosa Civic, Tewantin or Wallace Tuesday
Drive, Noosaville
Noosa & Eastern Beaches: Noosa Fair Wednesday
Noosa Heads, Sunshine Beach, Sunrise Beach,
Castaways Beach, Marcus Beach, Peregian Beach
Tewantin / Cooroibah Poinciana Avenue, Tewantin, Noosa Wednesday
Civic, Wallace Drive Noosaville
Cooroy and surrounds: Emerald Street Cooroy Thursday
Cooroy, Black Mountain, Cooroy Mountain, Lake
Macdonald
Pomona / Cooran Memorial Avenue Pomona Thursday
Noosa Council has an agreement with Suncoast Cabs for delivery of the services, at an agreed
taxi rate. The Council Cabs service is also provided by several other local Councils including,
Brisbane, Logan, Sunshine Coast and Gold Coast City Councils.
Page 17 of 49
Section 18
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
2. Background
Implemented in May 2010 by Sunshine Coast Council, Council Cabs is funded by the Public
Transport Levy.
The Council Cabs services grew in numbers until mid- 2013. Due to staff changes at that time,
Council Cabs has not been actively promoted since mid-2013, and passenger numbers have
remained static as a result.
From January 2014 Council Cabs has continued to be funded by the Public Transport Levy and
managed by Noosa Council’s Planning and Infrastructure Department, however, there has been
no further promotion of Council Cabs.
3. Council Cabs Data
The table below provides Council Cabs data for six months from December 2013 to May 2014.
Table 2: Council Cabs (Dec 2013 – May 2014)
Total Total
Individuals Total paid Total cost
Booked Passengers Min/Max km
using the by to council
Runs carried travelled
service passengers (excl GST )
(one way)
December 26 54 12 3.35km/10.40km $108 $586.81
January 53 95 16 3.35km/ 0.60km $190 $1,176.58
February 39 73 14 2.4km/11.05km $146 $816.83
March 37 75 10 2.4km/15.1km $150 $854.75
April 44 93 14 1.5km/12.9km $146 $1,012.32
May 31 78 12 2.4km/12.95km $156 $782.36
TOTAL 230 468 78 15.4km / 73km $896 $5,229.65
Monthly
38 78 13 2.5km / 12.1km $149.33 $871.61
Average
Note:
Booked run: One way trip from selected suburb to selected shopping centre.
Passengers carried: Total number of passengers carried for the month (not separate
individuals). Eg. 5 passengers went out and 5 passengers came back therefore 10
passengers were carried but this is only 5 individuals using the service.
Total cost: Excludes GST and includes 5% administration fee.
Passengers were not charged during the Christmas (26 Dec 2013 – 5 Jan 2014) and Easter
(14-21 April 2014) Free Holiday Buses period.
Page 18 of 49
Section 19
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Table 3 below provides a summary of the individual Council Cabs services by area for six months
from December 2013 to May 2014.
Table 3: Council Cabs Services by Area (Dec 2013 – May 2014)
Booked
Individuals Min/Max Total paid Total cost
runs Passengers
Service using km by to Council
(one Carried
service travelled passengers (Excl GST)
way)
Cooroy & Surrounds 88 288 34 6.9km / $552.00 $2,549.26
15.1
Noosa & Eastern 100 138 29 1.85km / $260.00 $2,181.31
Beaches 12.9km
Tewantin & 41 41 14 1.45km / $82.00 $494.84
Cooroibah 6.4km
Pomona & Cooran 1 1 1 3.1km $2.00 $9.58
Noosaville 0 0 0 0 0 0
Cooroy & Surrounds
Highest number of passengers carried and individuals using the service;
Regularly carries five individuals from the same suburb (Lake Macdonald) to Cooroy;
Service with the highest kilometres travelled;
Utilised every Thursday for the past six months;
Service carries passengers who used the Lake Macdonald- Cooroy Flexilink service before it
was discontinued in April 2014.
Noosa & Eastern Beaches
Highest number of booked runs;
Regularly carries two individuals from the same suburb (Peregian Beach) to Lanyana Way,
Noosa Heads;
Utilised every Wednesday for the past six months.
Tewantin & Cooroibah
Service with the lowest kilometres travelled;
Has never been used by any Cooroibah residents;
Never carried more than one individual per run;
Utilised every Wednesday, bar two days, in the past six months.
Pomona & Cooran
Utilised once in the past six months;
Has never carried any Cooran residents.
Noosaville
No bookings in the past six months;
It has recently been identified that one Tewantin resident has been booking the Noosaville
(Tuesday) service instead of the Tewantin service (Wednesday). Investigations have
revealed that Sunshine Coast Council permitted this because both the Tewantin and
Noosaville services go to the same locations. The individual has been advised that they must
utilise the Tewantin service on a Wednesday. For the purposes of this report the data has
been included in the Tewantin service.
Page 19 of 49
Section 20
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
4. Future of Council Cabs
Potential options for the continuation of Council Cabs include:
Continue without any active promotion;
Continue and actively promote the services;
Continue with a fare increase without any active promotion;
Continue with a fare increase and actively promote the services; and
Discontinue Council Cabs and promote alternative transport options.
4.1 Continue Council Cabs without any promotion
Since January 2014, Council Cabs has not been actively promoted due to the review of the
Public Transport area.
To date existing levels of promotion include:
Information on Council’s website.
Brochures at Council reception.
In the past six months ending 31 May 2014, there have been a total of seven new individuals
using the service.
It is anticipated that if Council Cabs continues without any promotion, the annual cost to Council would be
approximately $10,460.
4.2 Continue Council Cabs and actively promote the services
Marketing of Council Cabs, particularly in locations where it is currently not being utilised
(Noosaville, Cooroibah, and Cooran) could increase usage of the service.
Council Cabs has the potential to increase patronage through actively promoting the service
through networking with key stakeholders including:
Disability support services
Respite Centre
Meals on Wheels
Aged care facilitates
United Synergies
Doctors surgeries
Noosa Hospital
Local RSL’s
Mobile library
U3A
State Govt ( Dept of Communities, Child Safety and Disability Services, Health)
Additionally, Council Cabs could be advertised in Seniors publications, local newspapers,
community noticeboards, social media etc.
Council Cabs services are charged on a per kilometre basis making it difficult to predict future
costs, however based on the existing average of 78 passengers carried per month at an average
cost to Council of $11 per passenger carried, Table 4 below provides estimated costs to Council
should there be an increase in passengers carried due to increased marketing.
Page 20 of 49
Section 21
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Table 4: Approximate cost to Council with increased usage of Council Cabs
Percentage increase in Number of passengers Estimated cost to Estimated annual
passengers carried carried per month Council per month cost to Council
5% 81.9 $900 $10, 810
10% 85.8 $943 $11,325
25% 97.5 $1,072 $12,870
50% 117 $1,287 $15,444
75% 136.5 $1,501 $18,018
100% 156 $1,716 $20,592
Note: All dollar references in this report are GST exclusive.
4.3 Continue Council Cabs with a fare increase
Passengers are currently charged a flat rate of $2 each way. Using data from the last six
months, increasing the fare to $3 each way would result in an average monthly saving of
$136.55. Table 5 below provides a comparison of the approximate costs to Council with a $2 and
$3 flat rate. It is anticipated that if Council Cabs continues without any promotion and a fare
increase of $3 each way, the annual cost to Council would be approximately $8, 820.
Table 5: Fare Increase
Total paid by passengers Total cost to
Total paid by Total cost to
Fare Increase council (excl
passengers council (excl
$3 GST )
Existing Fare $2 GST )
$3
$2
6 month $896 $5,229.65 $1,404 $4,410.34
TOTAL
Monthly $149.33 $871.61 $234.00 $735.06
Average
4.4 Continue Council Cabs with a fare increase and actively promote the services
Based on the existing average of 78 passengers carried per month, with an increased fare of $3,
the average cost to Council per passenger carried would be $9.40. Table 6 below provides
approximate costs to Council with a fare increase and an increase in passengers carried due to
increased marketing. It is anticipated that the annual cost to Council could range from $9,240 -
$17,592 based on a 5-100% respective increase in passengers carried.
Table 6: Approximate cost to Council with increased usage of Council Cabs and
increased Fare
Percentage increase in Number of passengers Approx. Cost to Approx. Annual
passengers carried carried per month Council per month cost to Council
5% 81.9 $770 $9,240
10% 85.8 $806 $9,672
25% 97.5 $916 $10,992
50% 117 $1,100 $13,200
75% 136.5 $1,283 $15,396
100% 156 $1,466 $17,592
Page 21 of 49
Section 22
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
4.5 Discontinue Council Cabs and promote alternative transport
If Council Cabs is discontinued, the following services may provide alternative transport options.
Table 7: Alternative Transport Options
Service Details
State Government Taxi Subsidy Scheme The Taxi Subsidy Scheme subsidises taxi travel,
half of the total fare, up to a maximum of $25 per
trip, for people with severe disabilities.
Queensland Ambulance Service Provides non-emergency patient transport for
Pre-arranged visits to a medical facility for ongoing
treatment or transfers between medical facilities for
specialist treatment.
Home and Community Care (HACC) Community transport is available to help frail aged
and people with disabilities go shopping or attend
medical appointments. Each HACC service provider
has its own fees policy.
ComLink ComLink is a not-for-profit, volunteer based
community organisation. They provide transport and
social support options for eligible community
members to and from medical appointments,
shopping and social outings.
Department of Veterans Affairs – Repatriation Veterans and war widows/ers who travel for
Transport Scheme approved medical treatment may be eligible for
reimbursement of certain expenses incurred.
Noosa Day Respite Centre Transport for clients one day a week for their
shopping and banking. Fee is $5. Services Noosa
and the Hinterland.
TransLink Public transport provider.
Previous Council Consideration
Public Transport Levy adopted in 2014/15 Budget.
Finance & Risk
Council Cabs is currently delivered by Suncoast Cabs, and is funded by the Public Transport
Levy.
Provided a booking is made. Council pays the following agreed service fees:
$1.70 per km
$2.46 flagfall
$1.27 booking fee
5% administration fee
The average monthly cost for the six months ending 31 May 2014 was $871.61, equating to:
Average cost per run - $23.
Average cost to Council per passenger carried - $11.
Average cost to Council per individual - $67.
$7,000 was allocated to Council Cabs from the Public Transport Levy budget for the half year
ending 30 June 2014. As of 31 st May 2014, $4,642 has been expended.
Page 22 of 49
Section 23
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
No amount has been specifically allocated to Council Cabs for the 2014/15 financial year
however sufficient funds are available to cover the costs of the service.
Consultation
External Consultation - Community & Stakeholder
Council Cabs passengers – A courtesy call in April was made to a selection of Council Cabs
passengers seeking feedback on the services during the Easter Free Holiday Buses period.
Feedback from passengers was that they greatly appreciate the Council Cabs services and rely
on them for their weekly errands.
Suncoast Cabs – Provided clarification on service usage for Tewantin and Noosaville.
Internal Consultation
Community Development Officer, Kylie Finigan was consulted on alternative transport options.
She was not aware of any others. Kylie suggested removing the age limit or lowering it to 55 as
transport to medical appointments has been indicated as a barrier for low socioeconomic groups.
Financial Services was consulted on budget allocations for 2013/14 and 2014/15
Noosa Respite Centre, Reception – General discussion about transport services provided by the
Centre
Departments/Sections Consulted:
x Community Services X Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities X Asset Design & Investigations
Asset Planning
Civil Operations
Environment
Executive Office x Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 23 of 49
Section 24
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Civil Operations
5 TIDS FUNDING 2013/14
DOCUMENT IN FOR MATI ON
Author Civil Operations Manager, Allan Hull
Planning & Infrastructure Department
Index ECM/ Subject/ Funding/ Grants/ Donations/ Roads (State and Federal
Road Funding Schemes)
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Civil Operations Manager to the Infrastructure & Services
Committee Meeting dated 22 July 2014 regarding the 2013/14 TIDS funding.
REPORT
The Roads and Transport Alliance has been set up to allow regional groups to work together to
ensure that available funds for a specific set of local roads of regional significance (LRRS), or
other approved transport infrastructure, are prioritised and expended having regard to regional
needs including road safety, asset management and regional growth and development.
The State Government provides funding to Regional Roads and Transport Groups (RRTG) under
the Transport Infrastructure Development Scheme known as TIDS.
This report provides advice to Council regarding the projects delivered under the 2013/14 TIDS
program and details regarding adjustments to the program made to ensure that all TIDS funds
were expended in the 2013/14 financial year.
The following projects in the Noosa area were approved in the 2013/14 program for Sunshine
Coast Council:
Noosa District State High School, Cooroy - Path & Pedestrian refuge on Crystal & Myall St;
Good Shepherd Lutheran College, Noosaville - pedestrian path northern side of Walter Hay
Drive;
Tewantin State School - pedestrian/cycle path on George Street, between Goodwin Street
and Werin Street;
Pomona State School;
Sunshine Beach Primary School - provide safer pedestrian access;
Cooran State School - provision of concrete paths.
The first three projects listed above were delivered by Sunshine Coast Council prior to de-
amalgamation with the remaining three projects to be delivered by Noosa Council.
Page 24 of 49
Section 25
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
The project to be delivered at Pomona State School was not specified but Sunshine Coast
Council provided design plans for a pedestrian refuge at the intersection of Station Street and
Reserve Street. This project was problematic in that it involved land acquisitions and there are
also pavement issues in Station Street. It was also, in the opinion of Noosa Council staff, not the
highest priority site in the area. A decision was made to consider construction of a pedestrian
refuge in Hill Street instead and to defer this project to 2014/15.
As a result, a variation was made to the program to reallocate the $50,000 TIDS funding to other
projects as follows:
1. Increase TIDS funding for the Cooran State School project from $15,000 to $30,000;
2. As Council was resurfacing a section of Eenie Creek Road and as this is a LRRS, the
remainder of the funding i.e. $35,000 was allocated to this project.
A further variation involving the reallocation of $16,000 from the Sunshine Beach State School
project to the Cooran State School project was made towards the end of June. This was due to
concern that the Sunshine Beach State School project would not be finished before the end of
the financial year meaning that Council would be unable to claim all of the TIDS funding for this
project. The final TIDS allocations are shown in the table below:
Project Project Location Total TMR Contribution RIP Indicative % Allocation
Number Total Cost
278/LGSR/1 Pomona State School - Station $ - $ -
Street
278/LGSR/3 Sunshine Beach State School, $ 29,000.00 $ 90,000.00 32.22%
Bicentennial Drive
278/LGSR/4 Cooran State School, James $ 46,000.00 $ 92,000.00 50.00%
Street
278/LGSR/7 Eenie Creek Rd, Noosa Heads $ 35,000.00 $ 350,000.00 10.00%
TOTAL $ 110,000.00 $ 532,000.00
A claim has already been submitted to TMR for $81,000 relating to the Cooran State School and
Eenie Creek Road project. A claim for the remaining $29,000 relating to the Sunshine Beach
State School project will be made in July.
Previous Council Consideration
Initial budget adjustments were made in Budget Review 1, final adjustments will be considered
as part of the end of year financial statements.
Finance & Risk
As a result of the adjustments made to the program, Council will be able to claim the full amount
of TIDS funding allocated for the 2013/14 financial year.
Page 25 of 49
Section 26
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Consultation
External Consultation - Community & Stakeholder
Consultation regarding the TIDS program and adjustments was carried out with the Northern
South East Queensland Regional Roads Group and the Department of Transport and Main
Roads
Internal Consultation
Nil.
Departments/Sections Consulted:
Community Services X Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities Asset Design & Investigations
Asset Planning
X Civil Operations
Environment
Executive Office Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 26 of 49
Section 27
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
COMMUNITY SERVICES DEPARTMENT REPORTS
Community Development
6 TAIT DUKE COTTAGE - OUTCOME OF EXPRESSION OF INTEREST
DOCUMENT IN FOR MATI ON
Author Community Development Coordinator, Alison Hamblin
Community Services Department
Index ECM/ Project/ Tait Duke Cottage
Attachments 1. Scope of Works
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Community Development Coordinator to the Infrastructure &
Services Committee Meeting dated 22 July 2014 on the outcomes of the Expression of Interest
process for Tait Duke Cottage and:
A. Enter into an Agreement to Lease the Tait Duke Cottage to the Rotary Club of Noosa
Heads Queensland Incorporated and United Synergies Ltd for a period up to ten years;
B. Remove and relocate the Tait Duke Cottage from its temporary location in Wallace Park to
vacant land on 14-18 Earl Street, Tewantin; and
C. Agree to allocate $80,000 funding from the Heritage Levy for site surveys, transportation
reconnection of services and restumping of the Cottage.
REPORT
Council has a legal agreement via the signed Deed of Gift to progress the location and
community use of Tait Duke Cottage in the Tewantin area. The Cottage has been temporarily
located on Wallace Park since 2009. Council and the Tait family would like to see the Cottage
used for the intended purpose for which it was donated to Council ie community purposes for the
benefit of the Tewantin community.
Although there is no critical date for occupancy of the building, the longer the building is
temporarily sited the more quickly it is likely to deteriorate and be unavailable for use by the
Tewantin community.
An Expression of Interest (EOI) process was recently undertaken by Council to ascertain if any
community groups were interested in using the Cottage.
There was one joint submission received from the Rotary Club of Noosa Heads Queensland
Incorporated and United Synergies Limited.
Page 27 of 49
Section 28
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Both organisations have a track record of inclusivity and working with the Noosa community.
Their vision for the use of Tait Duke Cottage is that it becomes a valuable community resource
providing a ‘one stop shop’ source of local community support information, and is available as a
meeting venue for local community groups and Noosa residents.
The Rotary Club of Noosa Heads would utilise the Cottage as ‘their base’ for meetings etc
United Synergies would staff the Cottage with volunteers who would be trained to provide
information to the community on local support services and how to access them.
United Synergies has extensive previous experience in operating facilities.
Both organisations have held discussions with other local community organisations including
Noosa Men’s Shed, Community Construction Crew (Sunshine Beach High School and Noosa
High School) and the Red Cross and would implement a community development strategy aimed
at involving community groups in refurbishment and ongoing use.
Their EOI also notes that they would be seeking funding for the restoration of the Cottage and
approach local relevant businesses to support the renovation if they were successful with their
EOI and once a formal lease has been granted.
As part of their EOI, Rotary Noosa and United Synergies also provided a Project Plan and Scope
of Works highlighting items of work required to relocate, restore and adapt the Cottage for
community uses, and proposed responsibility for their implementation.
This work provides a clear vision of how the Cottage will be refurbished and will be very useful in
seeking funding for the project. The scope of works was drawn up pro bono by Heritage
Architect, Laurie Jones.
Previous Council Consideration
3rd April 2014 - GIBSON ROAD EXTENSION AND EARL STREET LAND REVIEW
That Council note the report by the Priority Infrastructure Planning & Infrastructure Charges
Officer to the Infrastructure & Services Committee dated 25 March 2014 and:
A. Agree to permit use of the Council owned vacant land at 14 to 18 Earl Street Tewantin for
community purposes in the short to medium term. This is to be limited to a maximum 20
year lease, with options to extend the lease, subject to further and ongoing transport
planning reviews;
B. Note a full and comprehensive transport network planning review will be required to inform
the next Planning Scheme; and
C. Acknowledge the proposed future Gibson Road Extension will not occur within the next 20
years in a future amendment to the Priority Infrastructure Plan.
Page 28 of 49
Section 29
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
6th March 2014 - TAIT DUKE COTTAGE
That Council note the report by the Manager of Community Services and Coordinator, Sport and
Community Development to the Infrastructure & Services Committee dated 25 February 2014
and:
A. Agree that the preservation and enhancement of the heritage values and character of
Wallace Park, as well as parking limitations, necessitates Tait Duke Cottage’s removal from
Wallace Park;
B. Invite Expression of Interests (EOI) from Community Groups for the relocation and
utilisation of Tait Duke Cottage once Council has made a determination on the suitability of
the Earl Street site for the possible relocation of the Cottage;
C. Allocate funding of up to a fixed amount of $80,000 for the removal and relocation
(including transport, restumping, site surveys, and reconnection of services) of the Cottage
through the Heritage Levy subject to a successful EOI process; and
D. Request the Chief Executive Officer to write to Mr John Duke advising of Council’s
decision.
Finance & Risk
Funding
Council has agreed in principle to allocate funding of a fixed amount up to $80,000 for the
removal and relocation (including transport, restumping, site surveys, and reconnection of
services) of the Cottage through the Heritage Levy subject to a satisfactory EOI.
As part of their lease conditions United Synergies Ltd and the Rotary Club of Noosa Heads
Queensland Incorporated will be required to finalise the renovation of the Cottage.
Ongoing operational costs would be covered by available small grants and hire income.
Risk
As neither the Rotary Club of Noosa Heads Queensland Incorporated nor United Synergies Ltd
currently has the funding to finish renovation of the Cottage a risk is that the organisations will not
be able to source funding required to renovate the Cottage to the required standard. However
both are fully committed to working together with the wider Noosa community to restore the
Cottage and also seek available grant funding in conjunction with support from local businesses
to enable renovation.
Given the substantial track record of both organisations it is deemed that there is less risk of the
project not being completed, than of the building deteriorating to a derelict condition in its current
temporary location in Wallace Park.
Consultation
External Consultation - Community & Stakeholder
Consultation has been undertaken with Mr John Duke (who holds the power of attorney) over
Ms Esme Tait’s affairs.
Laurie Jones Heritage Architect
Page 29 of 49
Section 30
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Internal Consultation
Procurement and Fleet, Corporate Services
Community Facilities, Community Services
Transport Infrastructure Management, Planning Infrastructure
Governance, Executive Office
Executive Officer for Mayor and CEO, Executive Office
Libraries and Galleries, Community Services
Strategic Planning, Planning and Infrastructure
Planning and Development, Planning and Infrastructure
Finance, Corporate Services
Property and Land Management, Corporate Services
Departments/Sections Consulted:
x Community Services x Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities Asset Design & Investigations
Asset Planning
Civil Operations
Environment
x Executive Office x Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 30 of 49
Section 31
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
ATTACHMENT 1
Page 31 of 49
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
ATTACHMENT 1
Scope of Works required for adaptation and re-use of Tait-Duke Cottage,
Tewantin
The following table lists most items of work required to relocate, restore and adapt the former Tait-
Duke Cottage for community uses, and appropriate responsibility for their implementation.
Relocation and provision of services. Noosa Council has advised it has a budget allocation for
this work.
[Work — sCd|NOtes i Responsibility
toilet additions verandah for reconstruction
Divide building and transport Provide all necessary permits House Removaiist
from Wallace Park to Earl
Street, Tewantin
oe TL
and re-join building halves
Restump building on new site | Minimum floor height 2.8m AHD | Restumper
Perimeter stumps round treated
hwd. Internal posts galv. SHS
verandah enclosure of walls
|Constructrearstairs | id Carpenter
to perimeter of building Plumber and Drainer
Provision of disabled access and toilet facilities. It is assumed that as Lessor, Noosa Council
will require the maximum achievable accessibility for the building’s community use. The current
drawings show basic provisions of an access ramp and accessible toilet — it is also likely that most
internal doors will require widening to provide full internal access. It is recommended that
specialist advice be sought on compliance with the Disability Discrimination Act, through an
Access Consultant or Sunshine Coast Access Advisory Network (SCAAN)
As this work is likely to be one of the major costs of adaptation, negotiation with Noosa Council
may be required to determine whether some or all of the costs can be absorbed into Council’s
relocation budget.
Construct access ramp and Note: Drawings are Carpenter or pre-fabricated
handrails to side of building approximate only, depending metal ramp supplier, and
complying with AS 1428.1 on final height of building concreter
ae)
walls as shown on plan
Smee |
accordance with AS 1428.1
Fit out toilets with pedestals, Licensed Plumber and possible
cisterns, basins, taps, sponsorship of Plumbing
handrails and hot water system Supplier
and connect to water and
sewerage
Page 31 of 49Section 32
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Page 32 of 49
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Internal work. Some of the following items may be able to be deferred until the building has
operated for some time to determine their need.
Inspect electrical wiring and if | Provide meterbox and safety Licensed Electrician and
necessary, re-wire building for | switch and adequate lights and | possible sponsorship of
light and power power points to each room Lighting Supplier
from floor under carpet
|Sandandsealtimberfloor | sid Flocorsander
against dust
[Washwalls | Voluntary labour
| Take up verandah floorboards [SSCs VluntaryLabour
matching profile hardwood damaged floor joists
required for DDA compliance jambs
Fl
to cupboard
Se =
windows
Provide kitchen bench, sink Joiner and Licensed Plumber
and taps and connect to water
and sewerage
Ease and adjust all windows Carpenter
and doors, and provide
adequate security locks
and doors against lead paint removal
refurbished resorts
displa and restoration process
External Work. Some of the following items may be able to be deferred until the building is
operating.
access ramp ee
Install rainwater tank and pump Licensed Plumber and
and connect to downpipes. Electrician and possible
Connect water to toilet sponsorship of Tank Supplier
cisterns and hose taps
Paint front and rear stairs and Painter or Voluntary Labour
rear deck, and touch up areas
where disturbed
Poon Seam |
regarding additional parking
Sea | a
and rear vegetable garden
[Installexternalsignage | sd Signwriter
oe
water and solar power
Page 32 of 49Section 33
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Page 33 of 49
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
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Page 33 of 49Section 34
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Community Facilities
7 NOOSA DAY RESPITE CENTRE SERVICES
DOCUMENT IN FOR MATI ON
Author Manager Community Facilities, Charlie Eames
Community Services Department
Index ECM/ Subject/ Community Care/ Management
Attachments Nil
EXECUTIVE SUMMARY
Not Applicable.
RECOMMENDATION
That Council note the report by the Manager Community Facilities to the Infrastructure &
Services Committee Meeting dated 22 July 2014 and agree to rebranding the Noosa Day Respite
Centre, Home and Community Care (HACC) and Home Assist Secure (HAS) services, under the
name Noosa Community Care.
REPORT
The purpose of this report is to provide background on the services provided by Noosa Day
Respite Centre, inform Council of future changes to the funding model, and recommend an
overall rebranding of the service.
1. Service Background
The Noosa Day Respite Centre was established in 1992 and funded with the sole purpose of
supplying Day Respite to eligible residents within the Noosa Shire. Like many services provided
by Council, the Respite Centre provided a service where there was a gap in the community at the
time.
Over the years the services provided by the Centre have expanded and there are now 12
different community care services provided.
The breakdowns of these services are:
Service Hours/ financial year No. of clients
Domestic Assistance ( in home cleaning) 4773 84
Personal Care 919 12
Respite Care 1,927 28
Client Care Coordination 264 18
Case Management 357 18
Counselling/Support, Information & Advocacy 647 114
Allied Health Care ( in home or at the centre ) 690 157
Centre Based Day Care 68,678 464
Home Modification 994 48
Home Maintenance 5,320 994
Social Support 3,021 51
Transport 7,553 one way trips 397
Page 34 of 49
Section 35
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
2. Update on future changes to Federal Government funding model
Council has received advice that the funding model for community care services will change in
the future. This change has stemmed from a pilot Community Age Care reform in 2010, which
found that care recipients and their carers wanted increased flexibility, choice and control of their
care. The focus on services within the industry is shifting towards “wellness and reablement”.
Consumer Directed Care (CDC) ‘is a way of delivering services that allows consumers to have
greater control over their own lives by allowing them to make choices about the types of care and
services they access and the delivery of those services’ (www.health.gov.au, 2013).
It is anticipated that the current Home and Community Care (HACC) funding will continue in the
future but there is uncertainty around the percentage of funding that will be received by the
Service and the percentage of funding that will be received by the client.
The exact changes and timeframes are also unclear because the proposed changes are still in
the feedback and consultation phase. The current CDC trial will be evaluated this financial year.
The existing funding model may remain unchanged for three years (until 2018), however, the
rollout of changes is expected to commence during the next financial year (2015/16).
Home Care Packages were introduced in August 2013 as part of the CDC trial. In the future,
only certain services will be funded under package care (approximately 75% of the services
currently delivered by the Centre). Other services will remain available to clients under the
existing block funding model (eg. home modification, home maintenance, transport).
Home Care Packages represent the amount of funding available to an individual based on their
assessed level of need. Under the CDC model, clients will be able to choose services based on
the amount of funding in their package. With the rollout of the CDC funding model, standard fees
will be introduced for services (and the level of funding for the client will be means tested).
The CDC model will require clients to use a broker or self-manage their funding in order to
access services. Given the acquittal requirements it is anticipated that most clients will use a
broker to access community care services. It will be important for Council’s service to provide up
to date information to these brokers.
The National Disability Incentive Scheme (NDIS) will also have an impact on Council’s service as
it will introduce another CDC model specific to disability assistance. The NDIS is not expected to
be implemented until 2018.
3. Rebranding – Noosa Community Care.
For a number of years the Noosa Day Respite Centre has struggled with the perception that the
only service it provides is respite care. As shown above, 12 services are delivered out of the
Centre. The Respite Centre itself will continue to be known as Noosa Day Respite Centre,
however, it will be just one of the services delivered by Council.
To better communicate the range of services provided, increase current business opportunities,
and reposition the service to prepare for the funding model changes, rebranding is required.
Rebranding of the service to Noosa Community Care brings the service up to date and indicates
the range of services available.
Why Noosa Community Care? Community Care is a commonly used term that indicates a
support system established for frail older people, people with disability and the carers of both
groups. Community care allows people to remain in the community and live in their own homes,
and aims to prevent early admission to institutional or residential care settings.
Page 35 of 49
Section 36
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
The types of services provided by community care organisations vary depending on the needs of
the community. The services Council has available cover the majority of services within the
community care industry.
The business name Noosa Community Care has been registered under Noosa Council in
preparation for the rebranding. It was important to secure the business name in advance to
ensure its availability should Council approve the recommendations within this report. The initial
registration is for a period of one year only.
It is also anticipated that a website will be required in the future in order to compete under the
new funding model, and to better inform the community of the services available to them via
Noosa Community Care. Liaising with ICT, the following domain names have been registered:
www.noosacommunitycare.com.au
www.noosacommunitycare.org.au
www.noosacommunitycare.net.au
A three year Business Plan will be developed over the next 12 months to coincide with the
funding model changes.
Previous Council Consideration
Nil.
Finance & Risk
Under the future funding model there is a risk of reduced income for the service if adequate
planning and marketing is not established.
The initial costs of rebranding the service (brochures, stationary and signage) are estimated to be
approximately $3,000 and this can be funded within the current budget. Further rebranding (such
as logo and website development) will occur at a later stage in line with the Business Planning
process.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
Governance Project Officer assisted with the registration of business name Noosa Community
Care through ASIC.
ICT Manager has registered three domain names to ensure their availability in the future.
Page 36 of 49
Section 37
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Departments/Sections Consulted:
x Community Services Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities Asset Design & Investigations
Asset Planning
Civil Operations
Environment
x Executive Office x Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 37 of 49
Section 38
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Disaster Management & Public Order
8 CAT REGISTRATION
DOCUMENT IN FOR MATI ON
Author Disaster Management & Public Order Manager, Ron Thomas
Community Services Department
Index ECM/ Subject/ Animal Control
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Disaster Management & Public Order Manager to the
Infrastructure & Services Committee Meeting dated 22 July 2014 and:
A. Resolve to no longer register cats in Noosa Shire from 1 October 2014;
B. Remove all fees relating to cat registration from the 2014/15 fees and charges schedule;
and
C. Provide information to the Noosa community that cat registration no longer applies to cats
in the Shire from 1 October 2014.
REPORT
In 2009 the Queensland Government made cat and dog registration mandatory state-wide with
the introduction of the Animal Management (Cats & Dogs) Act 2008 (the Act). Local
governments were responsible for the implementation and ongoing management of cat and dog
registration, keeping a register and fixing annual fees. The state determined that all revenue
collected from animal registration must be used for the purpose of animal management by local
governments.
On 10 September 2013, the Queensland Government passed the Agricultural and Forestry
Legislation Amendment Bill 2013 that repealed state-wide mandatory cat registration identified in
the Act. In repealing the cat registration provisions, the state government referred the power to
register cats back to local governments to manage under local laws.
Local governments now have the option to either amend their Animal Management Local Law to
include a provision for cat registration or elect not to continue with cat registration. All current cat
registrations in Noosa Shire will expire on 30 September 2014.
State cat registration laws will lapse in September 2014 when the provision is removed from the
Act. Although the Act retains the requirement for cats to be micro-chipped.
In recommending that Noosa Council not continue to register cats the following factors have
been considered to support that recommendation.
Noosa Council has approximately 1,500 registered cats. This is estimated to be less than
20% of domestic cats in the Shire;
Page 38 of 49
Section 39
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Cat registrations currently generate approximately $18,000 annually in fees. The cost to
Council to manage the register, respond to cat complaints, generate accounts and follow up
on unregistered animals is in excess of the income generated by cat registration;
Research shows that micro chipping rather than registration improves the percentage of cats
re-united with their owners if they are lost or misplaced;
The registration of cats is seen by some residents as just another excuse for local
governments to collect a fee; and
A number of surrounding local councils are opting out of cat registration because of the
minimal benefit to the community, little perceived benefit to cat owners and the fact that
registration does not address most environmental concerns about the impact of feral cats.
Gympie Council for example had cat registration several years before the state introduced
mandatory registration. Gympie Council has now decided not to register cats, as have Brisbane
City and Moreton Bay Councils.
Previous Council Consideration
A number of years ago Noosa Council rejected registering cats after receiving a comprehensive
report on the pros and cons of cat registration. Since that report was tabled there has been no
significant change to the arguments for and against cat registration.
Finance & Risk
There is no financial risk to Council from ceasing to register cats as the loss of revenue ($18,200)
is offset with a reduction in workload associated with staff no longer being required to manage a
cat register and follow up on complaints.
Recognising the negative impact feral cats have on the environment, Council will continue with its
feral cat control program, even though cats will no longer be required to be registered.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
Councillors
Director Community Services
Management Accountant - Finance
Departments/Sections Consulted:
X Community Services Planning & Infrastructure
X Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities Asset Design & Investigations
Asset Planning
Civil Operations
Environment
Executive Office X Corporate Services
Community Engagement X Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 39 of 49
Section 40
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Waste & Environmental Health
9 EXTENSION OF WASTE MANAGEMENT CONTRACT 2008 - 2014
DOCUMENT IN FOR MATI ON
Author Manager Waste and Environmental Health, Wayne Schafer
Community Services Department
Index ECM/ Waste Management Contract
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Manager Waste and Environmental Health to the
Infrastructure & Services Committee Meeting dated 22 July 2014 regarding extension of the
Waste Management Contract 2008 to 2014 and agree to extend Separable Portions A B and C of
the contract held with Cleanaway Ltd from 1 September 2014 to 31 August 2016.
REPORT
This report is provided to obtain Council’s approval for extension of waste management contracts
held with Cleanaway for the provision of Waste collection and disposal services within the Noosa
Region.
1. Waste Management Contract 2008 – 2014 (Contract No. 2007 – 038)
Council has a current contract arrangement with Cleanaway Ltd for a range of waste
management services provided within the Noosa Region. The contract was initially offered in
2008 by tender for three (3) Separable Portions. The Council was at liberty to accept different
contractors to undertake each separate portion. Cleanaway was successful in winning the
contract to undertake all three Separable Portions. Details of each Separable Portion of the
contract and the most significant services included under each portion are detailed below:
Separable Portion A – Collection of Solid Waste. (Collection of waste wheelie bins, bulk waste
bins, bulk waste compactor bins, transfer station bulk bins, recycling wheelie bins, bulk recycling
bins, 240 litre garden waste bins, public place waste and recycling bins and provision of a bulk
kerbside clean-up service).
Separable Portion B – Operation of Eumundi Rd Landfill. (Compaction and Disposal of Waste at
Eumundi Rd landfill, management of the disposal area including compliance with environmental
licence requirements such as dust and noise management, capping closed areas, unsealed road
maintenance and stormwater management).
Separable Portion C – Resource Recovery. (Recovery of useful resources such as
management of garden waste and mulch stockpiles, concrete stockpiles, segregation and
recovery of self-hauled domestic and Industry waste such as whitegoods, timber, metals,
cardboard, paper, E waste, batteries, chemicals, paints and used Oil).
Page 40 of 49
Section 41
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
2. Contract Extension Provisions
Details of the contract terms and extensions available are detailed below.
Separable Portions A and B have an initial term of 6 years from 1 st September 2008 to 31st
August 2014. These portions make provision for Council to extend the contract for an a period of
2 years at the discretion of Council and Council may extend the contract after that initial
extension for an additional period of 1 year.
Separable Portion C was let with an initial contract period of 3 years, an extension was available
for a 3 year extension to August 2014 which has already been taken up. A further 3 year
extension is available until 2017. However, staff have negotiated with Cleanaway to only take up
2 years of the available 3 years to align the 3 separable portions to extend to August 2016.
Portion C would be extended to 2017 if Portions A and B were extended to 2017.
All extensions available to council are at Council’s discretion by notice to the contractor and the
Contractor is obligated to undertake the extension if required by Council.
Table 1 Summary of Contract terms and extensions available.
Initial Term 1st Extension 2nd Extension
Portion A 1/9/2008 to 31/08/2014 1/9/2014 to 31/08/2016 1/9/2016 to 31/08/2017
Portion B 1/9/2008 to 31/08/2014 1/9/2014 to 31/08/2016 1/9/2016 to 31/08/2017
Portion C 1/9/2008 to 31/08/2011 1/9/2011 to 31/8/2014 1/9/2014 to 31/08/2017
Negotiations 3rd Extension 4th Extension
Portion C
Portion C 1/9/2014 to 31/08/2016 1/9/2016 to 31/08/2017
3. Contract extension negotiations
During the 6 year term of the contract and through amalgamation and deamalgamation certain
issues have arisen that required negotiation in preparation for the extension of the contact. A
summary of the significant contractual negotiations are detailed below. Most will involve a cost
saving to Council or improved service delivery.
1. Regarding the recent connection of the landfill to sewer for disposal of leachate.
Cleanaway will continue to pay Council the costs previously paid by Cleanaway for
transporting leachate to sewer to assist Council to offset costs payable to Unitywater of
trade waste disposal to sewer.
2. Agreement to reduce the period of extension for Portion C from 3 years to 2 years to align
with the extension periods of the other Portions and if other portions are extended Council
can offer a further 1 year extension to align with Portions A and B.
3. Agreement to use the garden waste vehicle previously used for servicing Sunshine Coast
Council to extend the garden waste service area to rural townships Cooroy, Pomona and
Boreen Point and other areas if service take up makes service provision viable.
4. No payment to Cleanaway for 50% share of sales of mulch at Cooroy and Pomona.
Council to take over the management of green waste stockpiles from Cleanaway.
5. Phasing out of 140 litre waste bins by not providing any new bins but continuing to service
the existing small number of 140 litre bins existing until the end of the contract.
6. Cleanaway to assist with trial recycling services for the Hastings Street area.
Page 41 of 49
Section 42
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
7. Agreement by Cleanaway to use a web portal provided by Council for more efficient and
timely response to the communication of complaints between Council and contractor.
8. GPS tracking of waste collection vehicles for improved service delivery, advice and
coordination in attending to missed services.
9. Agreement to Council’s offer of a negotiated settlement for the outstanding claims arising
from capping the western batter of the Eumundi Rd landfill.
10. Ongoing extension to the existing recycling area for kerbside recycling bins to include new
developments.
11. Agreement to trial glass only recycling services in Hastings Street and other high profile
areas arising out of waste strategy proposals.
12. Increased frequency of servicing of public place recycling bins in high profile areas from
weekly to twice weekly.
13. Reduction in the price for servicing and transporting steel recycling bins at the landfill
amending from a price per tonne to a lump sum figure to provide a cost reduction to
Council.
14. No payment to Cleanaway for transporting soil over the weighbridge for internal tracking of
soil waste to landfill.
15. Compensation payable to Cleanaway for maintenance of stormwater pumping equipment
at new Cell 2.2 until gravity feed stormwater diversion is installed in 2014.
Previous Council Consideration
Prior to the establishment of the Noosa Council on 1 January 2014 the contractor was notified of
the intention of Council to extend the current contract in accordance with the provision contained
in the contract. The development, letting and mobilisation of a waste management contract can
involve a period of 2 years or more, and there was insufficient time to renew the current contract
prior to the expiry of the initial term.
Finance & Risk
1. Finance
The costs associated with the services provided under the Waste Management Contract are
detailed in the schedule of prices submitted during tendering. They relate to a lump sum for the
management of the landfill, a range of prices for the operation of the resource recovery centre
and collection of waste, recycling and garden waste bins. These prices are subject to rise and fall
during the term of the contract or any extension period.
2. Risk Management
Waste Management is a significant business activity for Council with substantial costs and
revenues associated with operation of the business. The major risks include potential under
recovery of costs for services, compliance with environmental licence conditions, making
provision for the maintenance of closed landfill sites for a period of 30 years after closure,
depreciation of assets, payment of tax equivalents and providing a commercial return to Council
in accordance with legislative requirements.
Page 42 of 49
Section 43
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Consultation
External Consultation - Community & Stakeholder
A series of lengthy contract negotiations were held with Cleanaway Management and senior staff
during the past 6 months to refine some of the service delivery anomalies that have arisen over
the previous 6 years.
Internal Consultation
Director Community Services
Director Corporate Services
Manager Procurement and Fleet
Departments/Sections Consulted:
X Community Services Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities Asset Design & Investigations
Asset Planning
Civil Operations
Environment
Executive Office x Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 43 of 49
Section 44
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
10 KERBSIDE BULK WASTE COLLECTION SERVICE 2014
DOCUMENT IN FOR MATI ON
Author Waste Coordinator, Douglas Barnes
Community Services Department
Index ECM / Waste Collection
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Waste Coordinator to the Infrastructure & Services
Committee Meeting dated 22 July 2014 and thank Cleanaway Ltd, their staff and relevant Council
staff involved in the 2014 Kerbside Bulk Waste Collection for a job well done.
REPORT
This report provides details of the outcomes of the Kerbside Bulk Waste Collection Service
conducted by Council’s waste contractor (Cleanaway Ltd) and learnings for the conduct of future
similar programs.
1. Provision of the Bulk Waste Collection Service
Methodology
Council staff administered the program which included supervision of the contractor, production
of the brochure for delivery to 24,308 premises, advertising of the service in the printed media,
electronic media and radio. Council staff also dealt with many enquiries and complaints relating
to the service.
Council’s Contractor provided plant and manpower resources to undertake the Kerbside Bulk
Waste Collection Service in accordance with Contractual requirements. The following resources
were provided by the contractor:
1x Supervisor
5 x Front Lift trucks 2 x personnel per truck
1 x Hook truck 2 x personnel per truck
2 x crane trucks 2 x personnel per truck
2 x Possi track fork lifts 1 x personnel per Possi track
A total of 19 Cleanaway staff were involved in the collection program
Of the 24,308 properties that were entitled to the collection service, a series of small indicative
surveys revealed 1 in 2.5 properties participated in the service, this being 9,723 properties.
The two crane trucks and the Possi Track fork lifts were utilised for collection of metallic
recyclable items such as refrigerators, stoves, dryers etc. Metal items were collected separately
from other items and taken to the steel recyclables area at the landfill.
Page 44 of 49
Section 45
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Other non-metallic bulky waste, including furniture and E-waste was compacted within the
compactor trucks and taken to landfill.
The contractor undertook sorting of the compacted material taken to the landfill, mainly to
segregate and collect any remaining metallic materials.
The Bulk Waste Collection Service was conducted over a period of 7 weeks. On several
weekends the Contractor was unable to complete the collection service on the specified weekend
due to the large increase in waste material presented; subsequently the waste collection
continued throughout the week until completed.
A small number of rural residents could not be provided with a Kerbside Bulk Waste Collection
Service due to difficulties related to the large front lift truck not being able to gain access to their
properties due to inadequate road access.
To overcome this issue Council provided a 15 cubic metre bin on the Kin Kin sports ground for
these residents. The bin was well utilised.
Staff are also arranging for 2 x 15 cubic metre bins at the North Shore Waste Transfer Station in
order to minimise any disadvantage to the North Shore residents.
Data Bulk Waste Collected
The service has not been undertaken since 2009 which resulted in a major increase in the
volume of waste collected.
Total waste collected 2014 1,501 tonnes
Metal segregated and recycled 315 tonnes
Waste sent to landfill 1,186 tonnes
Waste collected 2009 612 tonnes
2. Positive Outcomes
1. The Bulk Waste Collection Service was very popular with the community.
2. A quantity of useful material left at the kerbside was collected by individuals within the
community for the purpose of reuse.
3. A separate collection truck used for recovery of metal resulted in a good recovery of metallic
items.
4. A total of 315 tonnes of metal was collected, valued at an estimated $58,905 when sold to
recyclers. Cleanaway will share in some of the profits from the sale of the steel under the
resource recovery contract.
3. Areas for Improvement
1. Many members of the community ignored the information on the brochure and media in
regard to prohibited material. Asbestos, batteries, mattresses and tyres in particular were
commonly placed out for collection and placed at locations other than the location from which
the items came from, in order to disguise responsibility.
Page 45 of 49
Section 46
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
2. The disposal of 1,186 tonnes of waste at the landfill consumed an estimated volume of 1,395
cubic metres of landfill space valued at $171,970. This cost was not included in the waste
disposal modelling.
3. Under the contractual arrangements it was not viable for the Contractor to provide a separate
truck for the collection of E-waste. A large volume of E-waste was compacted and taken to
landfill rather than being recycled.
4. There were 44 calls for assistance in regard to requests for collection of prohibited material
that was claimed to be placed in front of premises by persons unknown. These calls resulted
in the separate collection of 65 mattresses and 90 tyres and also many batteries and gas
bottles. Subsequent to mattresses and tyres not being collected, many were then dumped in
the bushland.
5. Council operational staff then had to collect these dumped items.
6. As Council pays a fee for the deconstruction of mattresses and a fee for the disposal of tyres
rather than landfilling these items, the collection of these prohibited items added to the overall
cost of the collection program. Mattresses do not easily fit into the compaction vehicle and
do not compact well. They create major collection delays through more frequent trips to
landfill. Council has never collected mattresses in previous years for this reason.
7. Weighbridge staff at the Eumundi Road landfill and at the rural transfer stations reported an
observed reduction in delivery of self-hauled waste in the month leading up to and during the
collection service.
8. Complaints were received from the public during the collection period, mostly related to
delays in collecting the bulk waste material. This was unavoidable due to the unprecedented
volume of material presented and the resources available to the contractor.
9. A few complaints were also received in regard to poor aesthetics related to waste stored on
the kerbside in high profile areas, particularly during the Noosa Food & Wine Festival,
ANZAC Day and the Noosa Ultimate Sports Event.
10. The Salvation Army and Briteside industries reported a large reduction in the delivery of
useful items for re-sale during the period prior to and during the bulk waste collection
program. Residents apparently prefer to use the convenience of the bulk waste collection
service in preference to the inconvenience of delivery of items to not for profit organisation
during the year.
11. Drive by inspections by staff indicated that some of the material placed out during the
collection was of good quality and suitable for reuse. These products could have been re-sold
through not for profit organisations. This was most evident in the more affluent areas of the
Shire where good quality products were placed out for collection. Where not recycled by
members of the community, this material was compacted in the compactor truck and
disposed to land fill. It was not possible for not for profit organisations to collect the goods
during the collection period due to lack of storage space and the cost of driving to collect
these items from the kerbside.
12. Some Sunshine Coast Council residents were observed dumping items in Noosa Shire at
Peregian Beach and Doonan. This caused dismay to some Noosa residents who discovered
piles of material on adjacent land or in front of their residence.
13. There was some confusion regarding the exact dates of the pick-up services around
Tewantin and Noosaville.
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Section 47
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4. Workplace Health and Safety
One complaint was received in regard to Council permitting refrigerators to be placed on the
kerbside with the doors still attached claiming this was unlawful in Victoria. The complainant also
placed a letter to the editor of the Noosa News and Noosa Today. The complaint related to the
possibility of a child becoming locked within a refrigerator and suffocating.
Staff research indicated that there had not been any occurrence of this type of tragedy in
Australia since the seventies at which time industry commenced fitting refrigerators with magnetic
locks. Staff checked all refrigerators presented for collection and none were fitted with locking
devices on the doors.
An incident occurred to one of the contractor’s staff when he attempted to pick up a sheet of
glass, the glass broke and he received a 15cm cut to his wrist above the top of his protective
gloves. It is understood that no permanent damage has occurred to the staff member.
5. Learnings for Future Programs
1. The Kerbside Bulk Waste Collection information brochure requires refinement in regard to the
descriptions of the service areas to improve clarity. Future brochures should also include a
map on the back to clearly define the service areas.
2. Council needs to improve communication with the public throughout the year to ensure that
they are aware that they can utilise other organisations such as Briteside Industries,
Salvation Army and other groups to encourage the collection and reuse of serviceable items
by these organisations.
3. The collection program needs to focus on servicing high profile roads in the first instance in
order to minimise the detrimental impact on visual amenity.
4. Green waste should be excluded from the collection service as it becomes contaminated and
is unsuitable for recycling and reuse. Residents need to be encouraged to utilise the green
waste bin service in order to ensure that the product is collected and remains
uncontaminated.
5. In regard to the collection of electronic waste, further negotiation needs to be undertaken with
the waste contractor to arrange for a separate flatbed truck to be utilised for the collection of
electronic waste, to ensure that this waste can be preserved in a suitable state for recycling
and does not need to be landfilled.
6. The contractor will review the protective equipment provided to staff involved in picking up the
kerbside bulk waste material to ensure that employees have adequate protection from
potential lacerations.
7. Given the significant logistics of undertaking the kerbside pickup, consideration needs to be
given as to whether the service occurs annually or every two years.
6. Future Service Improvements
Staff will investigate the costs and alternative methods of collecting problem wastes such as
garden waste, Ewaste, mattresses and tyres in the next Kerbside Bulk Waste Collection Service
during the preparation of the 2015/16 draft waste budget.
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INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
Previous Council Consideration
A report on the Kerbside Bulk Collection was submitted to Council’s Infrastructure & Services
Committee Meeting on 28 January 2014. The following resolution was passed on 6 February
2014:
“Council note the report by the Acting Director Community Infrastructure and Coordinator Waste
Management and approve the provision of a bulk waste kerbside collection service to serviceable
domestic premises over a period of 7 weeks from late April to early June 2014.
Finance and Risk
A potential risk exists both to Council, the public, and the contractor’s employees with the
potential for accidents due to the placement of uncontained waste material, (i.e. glass, sharp
objects) on council controlled land.
Consultation
External Consultation - Community & Stakeholders.
Considerable feedback has been received from the community. The Kerbside Bulk Waste
Collection Service is very popular in the community. The community would like to have
mattresses and tyres included in the collection program.
Internal Consultation
The Mayor, Cr Jurisevic, CEO and Directors of Corporate and Community Services were
consulted regarding the outcomes of the Annual Bulk Kerbside Service during the final stages of
the program.
Departments/Sections Consulted:
X Community Services Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
X Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities Asset Design & Investigations
Asset Planning
Civil Operations
Environment
X Executive Office X Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
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INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 22 JULY 2014
CLOSED SESSION
Nil.
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