2016-11-14 General Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                           8 NOVEMBER 2016


BRANCH ACTIVITIES                           RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                                THE NEXT QUARTER
Community Engagement
Towards Zero Waste: Education and              Provision of communications support       Further updating of A-Z Guide                   Arrange distribution of A-Z Guide to
Behaviour   Change (following first              for Towards Zero Waste campaign.            recycling to align with tender                    Recycling at events during National
Community Jury)                                Updated A-Z Guide to Recycling.             outcome.                                          Recycling Week and associated
                                                                                           Communicate to the community                      communications.
                                                                                             correct use of 3 bins and mandatory             Continue         to        implement
                                                                                             garden bin roll out in September                  communications strategy for the use,
                                                                                             2017.                                             uptake and roll out of green bins.
                                                                                           Support preparation for waste
                                                                                             departments National Recycling
                                                                                             Week activities.
Review & update all CE & media policies,       Update policies and procedures            Undertake a further review of CE                Communicate any changes to CE
Framework, Toolkit, guidelines and             Develop combined template for CE            Framework, policies and procedures                Framework policies and procedures
templates                                        Plan and Comms. Plan for ease of            in conjunction with departments.                  internally.
                                                 use by project teams.

Website content, navigation, look & feel,      Implement actions to improve the          Continue     to   work  with      ITC           Work      with    ICT     to    identify
updating and improvement                         quality  of   the   website   as            Development Officer to oversee new                opportunities for improvements to the
                                                 recommended by the independent              content and departments to resolve                website and participate in the
                                                 review undertaken by Resolute               content issues, manage and create                 development of a Digital Culture as
                                                 (LGAQ).                                     new content improve navigability.                 part of the Digital Culture team.
                                                                                           Reinforce that departments use the              Continue to work with departments to
                                                                                             Online Writing Style Guide for                    resolve content issues; create new
                                                                                             improved website writing and page                 content improve navigability and look
                                                                                             structure consistency.                            and feel and make the website as
                                                                                             .                                                 customer-friendly as possible.
IAP2 & Software training                       Coordinated     IAP2    Engagement        CE      Branch staff  undertake                 Working with CE project officers to
                                                 Essentials training for another 20          photoshop and Indesign software                   apply the learnings from the IAP2
                                                 Council personnel, councillors and          training.                                         training to upcoming projects.
                                                 CEO.
Identify opportunities/tools to enhance        Consolidated community contact            Develop      use       of     council’s         Actively seek new opportunities to
public consultation and communication on         lists.                                      communication         channels        for         use short videos to communicate
Council strategies and initiatives             Production of videos for Noosa River        community engagement projects.                    Council’s activities to the community.
                                                 Foreshore               Management        Supporting Planning department with             Make full use of all the tools and
                                                 consultation, new Noosa Plan                11 ‘pop ups’ at different localities.             capabilities of Your Say Noosa.
                                                 Consultation and HR Inductions.           Trialling  presentations        at     all      Build on Instagram and Facebook
                                                                                             secondary schools in the shire to                 following.


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