2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

                                                                                   ATTACHMENT 1


LEVEL OF SERVICE CATALOGUE
2018/19
Important Note:

This catalogue lists the level of service for various activities associated with delivery of services
to the community. The information has been compiled from various sources including Council’s
business systems, legislation, various published and internal documents, and other sources.

The catalogue represents work done as Stage 1 of the 2017/18 Operational Plan project to collate
and review levels of service. Stage 1 primarily covers services provided direct to the community.

Stage 2 of the project will see completion of the catalogue for the 2019/20 budget with the
remaining work predominately relating to activities supporting external service delivery.

While every care has been taken in compiling this information there may be some errors,
omissions or items that need further clarification. The intent is to refine and improve this
information over time as part of the annual budget development process.