2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

                                      Recreation Plan (2018)                       annually.

                                      Note: Plan includes ongoing activities as
                                      well as special projects.

                                      Reporting on Sport & Active Recreation       Annual.
                                      Plan implementation
                                                                                   Updates also included in departmental
                                                                                   quarterly report.

Reactive activities                   Enquiries from community organisations       Initial response within 2 days – final
                                      (planning, management and                    response dependent on complexity of
                                      administrative issues)                       the request and availability of
                                                                                   resources
                                      Grant applications to external bodies to     Ongoing.
                                      fund Sport & Active Recreation Plan          Applications submitted as opportunities
                                      initiatives                                  become available.

                                      Enquiries and negotiations – new/existing    No defined level of service.
                                      tenure arrangements.
                                                                                   Subject to assessment of warrant and
                                      Note: Community leasing/permit               determination of availability/options.
                                      negotiations also involve Property Branch
                                      who manage and administer the
                                      contractual arrangements.
Sports field - maintenance & operations
[Activities include financial support through the grants program for routine maintenance activities as per individual lease
arrangements; and maintenance by Council of common areas at Sports Complexes]
Cyclic activities                       Sports complex – common areas              Six monthly
                                        inspections
                                        Multi Sports complex management            Every 4 months (Tewantin & Cooroy)
                                        committee meetings - Noosa (Girraween),
                                        Tewantin & Cooroy.                         Every 6 months (Noosa - Girraween)

                                      Sports field maintenance grants              Every 3 years

                                      Grant acquittals (checking & verification)   Annual or as required

                                      Water & sewer charges – on-charging          Quarterly or Annually.
                                      (costs over & above grant level)
                                                                                   Dependent upon Unity Water billing
                                                                                   practices.

Reactive activities                   Maintenance requests (where outside          No defined level of service – generally
                                      lessee/permit/licence holder obligations)    responded to within 5 business days.

SERVICE DELIVERY MODEL
Predominately in-house with contractors utilised for routine maintenance activities as appropriate.

KEY SERVICE METRICS
Measure                               Metric                                       Benchmark Comparison
                                                        2
Participation rates for top 5         Noosa Shire Top 5                            National Top 5
physical activities for Noosa Shire   1. Swimming at beach/ waterway 50.9%         1. Walking (recreational) 42.6%
adults over 15 years of age           2. Walking (recreational) 50.0%              2. Fitness/gym 32.1%
compared to the National              3. Mountain Biking 46.9%                     3. Athletic, track and field 15.8%
participation rates.                  4. Bushwalking 40.3%                         4. Swimming 14.5%
                                      5. Cycling 37.8%                             5. Cycling 11.7%

Achieving sufficient physical         66.5%                                        State 59.6%
         3
activity
                        4
Obesity rate (adults)                 14.3%                                        Noosa Shire obesity rate is 40% lower
                                                                                   than the prevalence for Queensland.



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