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2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue
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KEY SERVICE METRICS
Measure Metric Benchmark Comparison
Return per rateable property/per annum -$0.74 per Queensland Department of Local
(FY2016-17 Operating Result -$22,152 / 30,000 rateable property Government comparative data not
rateable properties) available.
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Cooroy RV Stopover Satisfaction Noosa community satisfaction Community satisfaction mean
mean rating score compared performance rating from the LGAQ
to the State mean rating score 2017 Community Satisfaction
(out of optimum rating of 5). Tracking Survey for Provincial areas
for:
NSC mean State mean
rating (2017) rating (2017) Theme: Managing the Shire
Function: Development of Tourism
3.8 3.39 (includes caravan parks)
Page 62
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