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2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue
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predominately by contractors].
KEY SERVICE METRICS
Measure Metric Benchmark Comparison
Cost per ha/per annum for bushland reserve $406.60 per ha Queensland Department of Local
maintenance & operations Government comparative data not
available.
(FY2016/17 actuals $1,280M / 3148 ha)
Cost per rateable property for bushland reserve $40 per rateable Queensland Department of Local
maintenance & operations property Government comparative data not
available.
(FY FY2016/17 actuals $1,280M / 30,000 rateable
properties)
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Bushland Reserve Satisfaction Noosa community satisfaction Community satisfaction mean
management mean rating score compared to performance rating from the LGAQ
the State mean rating score (out 2017 Community Satisfaction Tracking
of optimum rating of 5). Survey for Provincial areas for:
NSC mean State mean Theme: Community Lifestyle Services
rating (2017) rating (2017) Function: Environment Protection &
Conservation
3.75 3.30
1
Operational works for levy funded acquisitions commenced 2017 for Franz and John’s Campground acquisitions.
2
Reactive maintenance requests are assessed as to warrant for work and available budget – emergencies responded
to same day.
3
Subject to prioritisation and budget availability – emergencies are responded to same day.
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