2015-06-23 I&S Agenda - Item 5 - Memorandum of Understanding - Attachment 3

11.2     Communication
Good communication will ensure that the partnership works effectively. Both parties commit to:
       e   Open communication and rapid resolution of any issues, problems, and disputes;
       e   Consultation on changes that impact on each other’s operations and responsibilities.

11.3.    Confidentiality and information sharing
Both parties acknowledge that effective disaster response is enabled when relevant information is
shared. As such, it is agreed that, wherever appropriate and relevant, both parties will make
information available during disaster operations. This information can only be requested through the
identified contacts and cannot be shared or disseminated without express written consent from the
other party.

11.4     Dispute Resolution
Both parties are committed to comply with all terms of the MoU. If a dispute arises, the parties will
meet to resolve the issue.

11.5     Amendments
Either party may request changes to this MoU. Any changes,             modifications, revisions or
amendments to this MoU must be mutually agreed upon by and between the parties to this MOU.
The MoU will become effective when executed and signed by all parties to this MoU.

11.6     Contacts

All communication between the parties should be made between the representatives shown in
Schedule 1.

11.7     Cost Statement

The signatories to this Memorandum of Understanding acknowledge the provisions of the Natural
Disaster Relief and Recovery Arrangements (NDRRA) and State Disaster Relief Assistance (SDRA)
for the recovery of costs associated with assistance provided. The signatories acknowledge that the
requesting organisation will be responsible for meeting and recovering any costs incurred by the
provision of goods, services and assistance related costs (unless otherwise agreed).

                                   MEMORANDUM OF UNDERSTANDING
                                 SUNSHINE COAST COUNCIL AND NOOSA
                                              COUNCIL
                                                                                             Page 7