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2018-11-06 Services & Organisation Committee Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                          6 NOVEMBER 2018


BRANCH ACTIVITIES                         RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                            THE NEXT QUARTER
Business as Usual activities                 Developed new Branch Plan and                 Continued delivery of governance            Annual legislative delegations review
                                               undertook risk assessment.                     and risk management support
                                             Processed 12 insurance claims, 17              across the organisaiton.    .
                                               Administrative Action Complaints,
                                               and 8 Right to Information
                                               applications.
                                             Finalised orgnisational procedure
                                               Council’s      Administration Action
                                               Complaints Process.
                                             Coordinate Complaints Management
                                               training for relevant staff.


People and Culture
Negotiating the new Certified Agreement      302 Staff voted on the proposed              Several projects were on hold while         Some issues were set aside during
                                               agreement with 263 (87.09%)                    the agreement took priority and               negotiations to be dealt with through
                                               endorsing the new agreement. The               negotiations were continuing.                 the workforce consultative meetings.
                                               results     represent     a    strong        Current projects underway include:            Future meetings will work through
                                               endorsement by staff.                          a. Reviewing our employee value               boot allowances, leading hand
                                             The     Qld    Industrial   Relations              proposition     (attraction   and         allowances, and the distribution and
                                               Commission certified the Noosa                     retention strategies);                    requirements of service overtime.
                                               Council Agreement on 7 August                  b. Values based rewards and
                                               2018.                                              recognition;
                                             Minor changes to policies were                 c. Mentoring programs; and
                                               required as a result of the                    d. Drug      and     Alcohol    policy
                                               agreement and have been endorsed                   implementation and training.
                                               by the CEO.
Leadership Group Development program         The newly formed Leadership Group            A facilitator has been sourced and          Feedback and monitoring of the
                                               have     developed     a    facilitated        the program is being scheduled.               program to ensure return on
                                               program that will build trust                The program is being communicated             investment is achieved.
                                               strengthen working relationships and           to staff so they can also track the
                                               improve the effectiveness of the               improvements of the Leadership
                                               Leadership Group in demonstrating              Group.
                                               Councils       values,      promoting
                                               collaboration across Council and
                                               creating a high performance culture.




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