2018-11-06 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                         6 NOVEMBER 2018


BRANCH ACTIVITIES              RECENT ACHIEVEMENTS                        CURRENT PRIORITIES                           THE NEXT QUARTER
Customer Service Charter          Commenced        review   Customer       Finalise review of Customer Service     
                                    Service Charter.                           Charter.
Business as Usual activities      Developed new Branch Plan and            Systems working group.                     Budget preparation
                                    undertook risk assessment.               ECR roll out.                              Partner with ICT to improve systems
                                  Completed Rates, Animal Renewal,         Partner with the Bldg. Facilities Co-        and technological enhancements.
                                    Health Renewal, Kerbside Collection        ordinator         to           review      Assist in the implementation of
                                    period.                                    recommendations      from security           actions     from     the    security
                                  Security Assessment completed.             assessment and prepare briefing              assessment as determined by ET.
                                                                               paper for ET.




                                                                                                                                                Page 37 of 97