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2018-11-06 Services & Organisation Committee Agenda

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Page 95 of 97

Measure                                                                   Measure
 % of building information requests completed within statutory time frame
Service timeliness                                                         Level of activity & service
                                                                           20
  100%
                              Teygntt®               “™~                                                      otaeee         *
  80%                                                                       8                                          **
                                                                                                          ?
                                                                                             ot tae ett™
  60%                                                                       10                                                          —

  40%                                                                       5
   20%
                                                                            0
        July Aug Sept Oct Nov Dec Jan Feb March April May June                 se of              FF        KF        GF  ww yA
   0%                                                                                         oe                  &              >)

 Comment                                                                   Comment

                                            2016/17 data is shown by dotted purple line. 2017/18 data is shown by black line

                                                                                                                              Page 95 of 97
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