2022-11-14 GC Agenda - Item 4 - Attachment 1 - Short Term Accommodation Monitoring Report 2022

   •   legislative and planning responses – land use planning – clearly defining short-term
       accommodation identification of locations where short-term is permitted;
   •   capping accommodation bookings and availability;
   •   local laws to regulate ongoing use and obligations of fire safety, pool safety and access;
   •   social responsive actions – prioritising resident welfare over tourism growth – a
       destination capacity;
   •   hosting guidelines considering neighbourhood amenity;
   •   complaints mechanisms;
   •   licencing system, fees and mandated registration process, financial penalties for
       disrupting residential amenity.


In response to this paper a number of actions were undertaken by Noosa Council:
   1. With the assistance of BnB Guard, Council records and research, a list of properties
      operating short-term accommodation, home hosted accommodation and other forms
      of tourist accommodation was finalised in April 2020.
   2. Various landuse planning approaches for dealing with short-term accommodation and
      home hosted accommodation were considered as part of the preparation of NP2020
      (section 2.8 for further information.
   3. A first version of a new local law was drafted in 2019. A second draft was prepared and
      finalised taking affect in February 2022, requiring all short-term accommodation and
      home hosted accommodation to gain approval under the local law.
   4. A Good Management of Short-term Accommodation Guideline was also prepared to
      support the local law.
   5. A 24/7 complaints hotline and complaints process was established to support the local
      law. See section 4 Community Wellbeing for further information.


2.8 Draft Noosa Plan 2020
As previously discussed in this report, a number of issues were identified within the provisions
of NP2006 regarding the lack of clarity and hierarchy of landuses for housing for permanent
residents and the provision of visitor accommodation. NP2006 both recognised and facilitated
the mix of permanent residents and visitors within its planning provisions and failed to protect
long term housing stock for permanent residents.
Legacy issues around the use of a dwelling house for short-term accommodation, resorts
within residential zones, interchangeable use rights for multiple dwellings, the broad allocation
of residential zones to include resorts, competition for dwellings stock and limited land supply
were all key matters to be addressed by NP2020.
Prior to the preparation of the 2019 Issues Paper and the HNA2017, past studies / reports
seemed to accept that Noosa Shire contained a mix of permanent residents and visitors. Visitor
accommodation was seen as finite at the time and was seen as necessary to protect. The
question of impacts of visitor accommodation on the supply of housing stock and housing
affordability had not really emerged as a concern and was not prioritised.
The HNA2017 identified the conflict and competition for dwelling stock between permanent
residents and visitors as being a key issue in Noosa’s housing market, but did not provide
solutions. It also identified that continued high tourism growth as seen in the past would lead
to growth in demand for visitor accommodation requiring additional visitor accommodation
sites, increased use of dwelling stock for short-term accommodation and the movement of
permanent residents out of resorts, all depleting residential housing stock and impacting
housing affordability.
Housing supply and affordability issues together with the increased use and investor purchase
of dwellings for short-term accommodation, the use of online booking platforms and associated

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Noosa Council Monitoring Report 2022/23