Original source · versioned page text
2016-12-06 - S&O Agenda - Attachment 1 to Item 8 - Draft Corporate Plan 2016
Text sections have not been matched to the original PDF pages. Use the original document to check page numbers.
Plans and drawings
This document appears to be plans or drawings. Its page text below holds only the words printed on the drawings, without the drawings themselves, so it may be jumbled or hard to follow. To see the plans as drawn, choose Original above or download the file (both need you to log in).
Log in to see the plans as drawnTheme 5: Excellence as a Council
Our 20 year goal: The Noosa Shire community is proud of its Council
Key focus areas 2016-2021
1. Maintain a focus on excellence in Customer Service.
2. Maximise financial opportunities for Council land holdings for the purpose of maximising non-rate
revenue.
3. Further develop systems to promote continuous improvement.
4. Embed corporate values into the organisational culture.
T
5. Improve online customer interface services.
6. Continue to meet or exceed all statutory financial ratios and key operational targets.
F
7. Workforce planning is in place across the organisation.
8. Improve and maintain the safety and wellbeing of employees.
A
9. Enhance opportunities for the community to engage with the Council.
10. Council business activities remain competitive and profitable.
R
11. Business Continuity Plans are developed and tested.
12. Maintain the ability to respond to disaster events (Local Disaster Management Plan).
D
13. Strengthen Council’s governance framework and develop leadership potential.
14. Embed risk management into decision making processes.
In 20 years ...
• We are considered “financially strong” by the Queensland Government.
• Our customer service is recognised as meeting our community expectations.
• Council is an employer of choice.
• There are multiple channels available for the community to interact with Council.
• Council and the Noosa community are resilient in the face of emergencies and disaster events.
• Inspirational and transparent leadership modelled on integrity and highly ethical conduct is embedded
in Council’s culture.
• Council operates successful business activities.
• Best practice risk management practices are embedded in decision making.
20 year goal
Noosa Shire is proud of its Council
Noosa Council | Corporate Plan 2016-2036
Page 14
See the original
The page text is free to read. Viewing or downloading an original file needs an account.
Log in to see the originalLog in to download the original file
Large file: the download may take up to a minute.
Searchable page text hides email addresses. Original files are unchanged and may show email addresses.