2019-08-06 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     6 AUGUST 2019


BRANCH ACTIVITIES                    RECENT ACHIEVEMENTS                        CURRENT PRIORITIES                        THE NEXT QUARTER
Coordination of Council’s Business    Undertook formal partial live BCP        Review and implement                      Review and implement
Continuity Framework                    testing with Council’s Executive           improvement opportunities in                improvement opportunities
                                        Team and BCP owners.                       BCPs, as identified in formal               identified from internal audit.
                                      Supported Operational BCP                  testing exercise.
                                        Owners (ICT, Customer Service,           Review and implement
                                        Buildings, Waste Recovery and              improvement opportunities
                                        Payroll) with implementing plans           identified from internal audit.
                                        and developing various testing
                                        exercises.
Governance and Risk Management        Completed Risk Management                  Attend Local Government Risk            Implement improvement
Items                                    Workshops with the Executive                Management Forum hosted by                recommendations resulting from
                                         Team and Leadership Groups to               Fraser Coast Council in July 2019.        the internal audit of the risk
                                         improve Council’s Risk                    Prepare Risk Management                   management framework.
                                         Management processes.                       Overview for presentation to Audit      Review Council’s Policies and
                                      Attended South East Queensland               and Risk Committee.                       Registers for compliance and
                                         Local Government Risk                     Reviewing Council’s Delegations           improvements.
                                         Management Forum hosted by                  Register and Financial Delegations      Review of Governance policies.
                                         Sunshine Coast Council and                  Register.                               Work with procurement and other
                                         shared learnings across the               Coordinating, preparing and               departments on insurance and
                                         organisation.                               reviewing Annual Report Content.          contract management practices
                                      Facilitated manager operational                                                        that reduce risks.
                                         risk workshops and coordinated
                                         operational risk reporting for Audit
                                         and Risk Committee.
Business as Usual activities          Processed 5 insurance claims; 5            Continued delivery of                   Complete insurance renewal
                                         Administrative Action Complaints,           governance and risk                       process.
                                         and 12 Right to Information (RTI)           management support across               Co-ordination of progress updates
                                         applications.                               the organisation.                         for the Operational Plan.
                                      Completed Governance Service               Insurance Renewal process               Develop & implement improved
                                         Level Catalogue.                            underway.                                 system operational reporting for
                                      Insurance Liability Risk Self-                                                         RTIs, insurance claims,complaints.
                                         Assessment Results achieved are                                                     Review and improvement of
                                         above the state and SEQ average.                                                      current registers.
                                      Completed and delivered annual                                                       Networking with Local and State
                                         RTI reporting statistics for State                                                    groups for best practice and
                                         Government.                                                                           process improvements.


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