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2015-02-03 Infrastructure & Services Committee Agenda
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AGENDA
Infrastructure & Services
Committee Meeting
Tuesday, 3 February 2015
commencing at 9.00am
Council Chambers, 9 Pelican Street, Tewantin
Committee: Crs Sandy Bolton (Chair), Bob Abbot, Frank Pardon, Noel Playford
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Section 2
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
TABLE OF CONTENTS
ITEM PAGE
ATTENDANCE & APOLOGIES -
PRESENTATIONS -
PLANNING & INFRASTRUCTURE DEPARTMENT REPORTS 3
1 PLANNING & INFRASTRUCTURE DEPARTMENT UPDATE - 2ND QUARTER
2014/15 3
Civil Operations 8
2 BUSHLAND RESERVE FIRE MANAGEMENT PLANNING 8
Infrastructure Planning & Design 11
3 2014/15 CHRISTMAS FREE HOLIDAY BUSES SUMMARY 11
COMMUNITY SERVICES DEPARTMENT REPORTS 17
4 COMMUNITY SERVICES DEPARTMENT UPDATE - 2ND QUARTER 2014/15 17
CLOSED SESSION -
Page 2 of 27
Section 3
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
PLANNING & INFRASTRUCTURE DEPARTMENT REPORTS
(Infrastructure Services only)
1 PLANNING & INFRASTRUCTURE DEPARTMENT UPDATE - 2ND QUARTER
2014/15
OCUMENT IN FOR MATI ON
Author Director, Planning & Infrastructure, Martin Drydale
Planning and Infrastructure Department
Index Subject/Branch Management/Internal Departmental
Meetings/Planning & Infrastructure
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Director, Planning and Infrastructure to the Infrastructure
and Services Committee Meeting dated 3 February 2015 providing an update on operations
of the Planning and Infrastructure Department.
REPORT
The Planning and Infrastructure Department consists of the following Branches and teams:
• Planning & Environment
• Strategic Land Use Planning
• Asset Planning
• Infrastructure Planning & Design
• Civil Operations
• Building & Plumbing Services
This following table provides an update on the activities undertaken in the Planning and
Infrastructure Department during the quarter (October 2014 to December 2014).
Information is also provided on activities that are currently being worked on and provides an
indication of future activities to be undertaken.
Page 3 of 27
Section 4
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
PLANNING & INFRASTRUCTURE SERVICES DEPARTMENT
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Planning & • Hosted Healthy Waterways Report • Weyba Creek Bank Stabilisation • Develop Environmental Offset
Environment Card Design Register
• Submission to Fisheries Management • Guidelines for Environment Levy • Develop Environment Profile web
Review • Mapping Strategic Biodiversity pages
• Conducted Environmental Offset Corridors • Coordinate a Hosted Property visit for
Training for internal staff • Community Consultation for Pest Land For Wildlife & Voluntary
• Green Army Application for Bushland Management Plan Conservation Areas
Care Program • Developing performance measures • Review and update Bushland
• Glossy Black Training Day and reporting abilities for Reserve Management Plans
• Report to Council on Environment development applications • New Planning Legislation –
Levy • Draft Business Case for Management templates, processes, delegations,
of Mooring and Anchoring on Noosa fees & charges, planning online
River review
• DA Planning Service Review
• Development of LGIP (i.e. update
PIP) consistent with state Statutory
Guidelines
• Preparation of Information Request
for application to extend Noosa Civic
Page 4 of 27
Section 5
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Strategic Land Use • Proposed Scheme amendments • Community Engagement on Scheme • New Planning legislation implications
Planning approved by Council and in for State amendments • Next SEQ Regional Plan
Interest Review – highlights including • Community Profile being finalised • Strategies to inform next planning
o Reducing red tape on small and • Business Land Demand scheme
rural businesses; • Agriculture and Agricultural Lands • Assist with Social Plan and Economic
o Improved choice for small Study strategy
affordable housing options; • Housing Needs analysis • Identify priorities for climate change
o Improved visitor accommodation • Integrated flood risk management planning across Council
options including increased plan • Noosa Car-parking Study
camping options
o Improved flood risk mapping; • Bushland Reserve Fire Management
o Improves climate change risk Plan
management • MCU application for RV park at
o Clarified biodiversity and Cooroy
vegetation management • Traffic study underway
• Queensland Rail negotiations to
retain level railway crossing at
Pomona
• State bushfire hazard mapping
amendments
• Tait cottage MCU application
Asset Planning • Implementation of the Technology • Asset management plan development • Further development of work order
One (T1) mobility system with the • Further implementation of the mobility management system to improve
completion of beach access across other asset classes asset management outcomes
inspections as the pilot. • Development of reporting capabilities • The approval of the 5 year future
• Development of the capital works within the T1 asset system capital works program
database within the T1 system • Development of a 5 year reseal and • The development of a stormwater
commenced. rehabilitation program for sealed road asset renewal program
• Commence the capital works budget network.
development for 2015/16
• Tender awarded for the asset
condition assessment of the sealed
road network
Page 5 of 27
Section 6
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Infrastructure • Completion of 15 bus stop designs for • Ongoing delivery of designs for the • Developing the 2015/2016 Capital
Planning & Design Capital Works program. Capital Works Program. Works Program
• Award of design for new Noosa style
bus shelter to a local firm.
• Preparation of grant application for
potential $2M grant for Pilot Cycle
Route program with no contribution
required from Council.
Civil Operations • Improved communication & • Parks Service Review • 2015/16 Budget Development
management of the Bushland Care • Delivery of Resurfacing & • Development of Noosa Tree Policy
Programme through Quarterly Gravel Road Re-sheeting
Bushland Care Group Leaders Programmes.
meeting and introducing a trial • Finalising a Fire Management Plan
Bushland Care Officer role. for Noosa Shire.
• Testing of potential rehabilitation
candidates for Road Reseal &
Rehabilitation Programme completed.
Building & Plumbing • Completion of toilet and shower • Inclusion of new amenities building • Implementation of six month
Services amenities building at Boreen Point into Councils asset register maintenance program.
Caravan Park (capital works program) • Stage one: Annual testing of 67 • Stage two: Complete annual testing
• Testing of Council owned backflow council owned devices shall of the remaining 40 Council owned in
prevention devices. (This program commence in February 2015. September 2015
was previously under contract with • Compliance Permits ( 20 day • Continue to develop processes for
external contractor). approvals) are taking 7 days to reduced timeframes.
• Met legislative time frames for complete • Continue to develop consistent
Plumbing approvals. • Compliance Assessment (2 day approaches in this area of approvals
• Met Council’s response timeframe for approvals) are taking 1 day to to meet Planning Scheme
plumbing information request. complete requirements.
(legislative requirement 10 days) • Current priority is to reduce 7 day
• Met Council’s response timeframe response to a 5 day turnaround
Referral Agency Building. (legislative response
requirement 10 days)
Page 6 of 27
Section 7
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
Previous Council Consideration
Nil.
Finance & Risk
All the activities identified are covered under the approved budget for the Planning and
Infrastructure Department.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
Nil.
Departments/Sections Consulted:
Community Services X Planning & Infrastructure
Disaster Management & Public Order X Building & Plumbing Services
Waste & Environmental Health X DA Planning
Community Facilities X Strategic Land Use Planning
Cultural Facilities X Asset Design & Investigations
X Asset Planning
X Civil Operations
Environment
X
Executive Office Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 7 of 27
Section 8
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
Civil Operations
2 BUSHLAND RESERVE FIRE MANAGEMENT PLANNING
OCUMENT IN FOR MATI ON
Author Manager Civil Operations, Allan Hull
Planning & Infrastructure Department
Principal Environment Officer, Peter Milne
Planning & Infrastructure Department
Index ECM/Fire Management Plan
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Manager, Civil Operations and Principal Environment
Officer to the Infrastructure and Services Committee Meeting dated 3 February 2015 and:
A. Note that a review of fire management of Noosa’s Bushland Reserve Network has
been completed;
B. Endorse the commencement of bushfire risk assessments, as per industry standard,
by Planning and Environment Branch and Natural Areas staff for priority bushland
reserves; and
C. Endorse the development of a new Noosa Bushland Reserve Network Fire
Management Plan by Planning and Environment Branch staff, in consultation with Civil
Operations.
REPORT
Council manages 159 bushland reserves covering an area of approximately 2,633ha. Fire is
an important consideration in the management of these reserves. Depending on fire
frequency and intensity, fire may support, or impact upon, the biodiversity values of the
reserve. Vegetation can also represent a fire hazard to neighbouring properties.
Senior Strategic Planner, Anne Wilson, recently undertook a review of Council’s fire
management current planning documents and operations. The Senior Strategic Planner’s
internal review highlighted:
• A Noosa Bushland Reserve Network Fire Management Plan was developed in 2006
and 23 Fire Management Plans have been completed for specific reserves. Some of
the actions of these plans, such as the establishment of fire trails and prescription
burning programs, have been implemented, but further work needs to be done;
• The 2006 Bushland Reserve Network Fire Management Plan and reserve specific Fire
Management Plans are now out dated, with new additions of reserves to the network
and changes in legislation;
• The State has developed new fire hazard mapping which identifies that out of the 159
bushland reserves, 122 are within the mapped medium, high or very high bushfire
intensity overlay;
Page 8 of 27
Section 9
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
• To verify the State fire hazard mapping, local fire hazard risk assessments are
required to determine levels of risk for each of the reserves;
• Based on their size, 28 reserves are identified as a priority for a risk assessment;
• Noosa’s extensive vegetated road reserve network needs also to be considered with
fire management planning.
Based on these findings it is proposed to develop a new Noosa Bushland Reserve Network
Fire Management Plan. The plan will include an assessment of the capital and operational
costs to undertake fire management actions for consideration in the 2015/2016 budget
process. The plan will also assist in longer term operational and financial planning for fire
management. Actions identified in the plan may include the establishment of more fire trails,
prescription burning programs to maintain biodiversity values, and the identification of
Council resources which may be needed to effectively undertake fire management actions
on bushland reserves.
The proposed Noosa Bushland Reserve Network Fire Management Plan would need to
consider Council’s statutory obligations under the following acts:
• Fire and Emergency Services Act 1990
• Land Act 1995
• Nature Conservation Act 1992
• Noosa Shire Council Local Law No.3 (Community Health and Environmental
Management)
• Workplace Health and Safety Act 2011
Following the development of the Management Plan, a further report will be submitted to a
future Infrastructure and Services Committee Meeting with more detailed recommendations
in sufficient time for consideration as part of the 2015/16 budget development. A copy of the
2006 Fire Management Plan will be available in the Councillors Room.
Previous Council Consideration
Nil.
Finance & Risk
Currently there is approximately $20,000 allocated for bushland reserve fire management
(fire trail clearing/slashing and staff time). It is proposed that the Planning and Environment
Branch develop a new Noosa Bushland Reserve Network Fire Management Plan based on
the Senior Strategic Planners review, and assess the costs to undertake further fire
management to inform the 2015/2016 budget process.
Consultation
External Consultation - Community & Stakeholder
Qld Fire and Emergency Services
Qld Public Safety Business Agency
Page 9 of 27
Section 10
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
Internal Consultation
Disaster Management & Public Order
Civil Operations Parks and Natural Areas
Planning and Environment
Departments/Sections Consulted:
x Community Services x Planning & Infrastructure
x Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities Asset Design & Investigations
Asset Planning
x Civil Operations
Environment
x
Executive Office Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 10 of 27
Section 11
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
Infrastructure Planning & Design
3 2014/15 CHRISTMAS FREE HOLIDAY BUSES SUMMARY
CUMENT IN FORMA TION
Author Project Officer, Joanna Ferris
Planning & Infrastructure Department
Index Project: Pub-Trans: PT-FHB; NHLPC, Subject: 45.15 Traffic and
Transport
Attachments Nil
EXECUTIVE SUMMARY
The 2014/15 Christmas Free Holiday Buses were conducted between 26 December 2014
and 4 January 2015 at a total cost of $67,904 (excl GST).
There were an estimated 43,146 passengers carried over the 10 day period. The estimated
cost per passenger during the 10-day period was $1.57.
The services included six bus services (5 existing TransLink services and a temporary
shuttle between Peregian Beach and Noosa Heads), Council Cabs and the Boreen Point-
Tewantin Flexilink service.
The Noosa Heads Lions Park was utilised as a paid car park for 13 of the 17 days (26
December – 11 January 2015). A total of 4,437 vehicles utilised the car park which
generated $44,370 with 60% of the parking revenue going to the Tewantin-Noosa Heads
Lions Club, the remaining 40% was used to fund traffic control and for the park
refurbishment.
RECOMMENDATION
That Council note the report by the Project Officer to the Infrastructure & Services
Committee Meeting dated 3 February 2015 providing an overview of the 2014/15 Christmas
Free Holiday Buses program.
REPORT
The purpose of this report is to provide an overview of the 2014/15 Christmas Free Holiday
Buses program (26 December 2014 - 4 January 2015).
1. Free Services
The following five Noosa-specific TransLink services were included:
• Route 626 – Tewantin to Sunrise Beach via Noosa Heads
• Route 627 – Tewantin to Sunshine Beach via Noosa Heads
• Route 628 – Noosa Parklands to Noosa Junction, via Noosa Civic
• Route 629 – Tewantin to Noosa Junction via Noosa Civic
• Route 632 – Noosa to Cooran via Cooroy and Pomona
Additional service:
• 064 (1 bus) – Peregian Beach to Noosa Heads from 8am to 6pm
Page 11 of 27
Section 12
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
The additional service was provided because the existing Route 620 Noosa Heads-
Maroochydore bus service was not able to be part of the Free Holiday Buses Program.
Existing Council services:
• Council Cabs and Boreen Point-Tewantin Flexilink were also free.
2. Passenger Data
An estimated 43,146 passengers were carried over the 10-day period (passenger numbers
are recorded though manual ‘button pushing’ by the bus drivers). Refer to Table 1: Free
Services 26 Dec 2014 – 4 Jan 2015 for a breakdown of passenger numbers by route.
Table 1: Free Services 26 Dec 2014- 4 Jan 2015
Route 26 27 28 29 30 31 01 Jan 02 Jan 03 Jan 04 Total
Dec Dec Dec Dec Dec Dec Jan
064 260 245 255 241 213 262 268 160 356 170 2,430
626 1,306 1,262 1,575 1,864 1,377 2,017 1,686 2,119 1,364 1,778 16,348
627 1,177 820 1,179 1,692 1,211 2,932 1,405 1,758 1,424 1,369 14,967
628 333 372 299 455 507 412 211 377 305 224 3,495
629 267 370 435 699 574 699 516 579 425 403 4,967
632 104 103 61 124 147 66 55 85 128 66 939
Total 3,447 3,172 3,804 5,075 4,029 6,388 4,141 5,078 4,002 4,010 43,146
Passenger data for Council Cabs and the Boreen Point- Tewantin Flexilink was consistent
with the regular passenger use.
The 2013/14 Christmas Free Holiday Buses passenger data for Routes 626, 627, 628, 629
and 630 from 26 Dec 2013 – 4 Jan 2014 was 47,681. However, in 2013/14 all buses across
the whole of the Sunshine Coast were free therefore it could be that the reason for the
reduction in patronage is due to the fact that there were more people connecting from other
services.
3. Marketing
Marketing of the Free Holiday Buses included:
• Provision of signage at major bus stops, 15 street banners, and variable message
boards on major connecting roads;
• Posters in all Council facilities, including a banner at Noosa library and Level 3 Council
office;
• Council communication tools including website, Facebook, eNews and messages on
hold;
• Liaison with external stakeholders (Tourism Noosa, Accommodation Providers,
Shopping Centres etc.) for inclusion on websites, emails, and newsletters;
• Specific promotion to Peregian community groups of temporary shuttle Route 064
Peregian- Noosa Heads; and
• Media launch with support from local newspapers.
Page 12 of 27
Section 13
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
TransLink also provided in-kind marketing support including but not limited to:
• Inclusion of the additional shuttle services on TransLink’s journey planner;
• Inclusion of messaging on webpages of all relevant TransLink routes;
• Item in TransLink newsletter;
• Web tile on TransLink home page leading up to and during free period; and
• Newspaper advertisement in local newspapers.
4. Passenger Assistant at Noosa Heads Bus Station
One Sunbus passenger assistant was based at Noosa Heads Bus Station from 9.30am to
4.10pm on the New Year’s Day public holiday (01 Jan 2015) and week-ends (27-28 Dec & 3-
4 Jan) to assist with passenger enquiries and movements at the station. Survey respondents
and the staff at the Visitor Information Centre all provided positive feedback about the
passenger assistant.
5. Feedback Survey
A feedback survey was available on Council’s website and 40 hard copies were distributed
by the passenger assistant at the Noosa Heads bus station. The survey consisted of 16
questions seeking feedback on areas such as age, purpose of travel, satisfaction with trip,
residential status, reasons for using the Free Holiday Buses and awareness of public
transport. Of the 16 questions, 5 of the questions were targeted specifically at Noosa
residents. A total of 100 surveys were completed (60 online & 40 hard copy).
Points of interest include:
• Nearly 70% of respondents who caught a Free Holiday Bus had access to a car in
Noosa;
• The main reason people caught a free holiday bus was to avoid traffic and congestion;
• 29% of users were satisfied with their trip and 70% were very satisfied;
• 85% of users caught a bus for recreational purposes e.g. to get to the beach,
entertainment, dining etc., 18% used it to perform errands such as shopping, 14%
caught a bus to visit friends/family and nearly 6% caught the bus to get to work (total is
greater than 100% as people could select more than one answer);
• If the buses had not been free, 57% of the respondents would have driven their car and
20% would have caught the bus anyway;
• As with previous years, word of mouth continued to be a primary means by which people
found out about the Free Holiday Buses (40%), followed by street banners (27%), the
newspaper (22%), and roadside traffic signs/posters (13%);
• The residential status of respondents included – Noosa Council residents (34%),
Queensland residents (23%), Sunshine Coast Council residents (20%), Interstate visitors
(19%) and International visitors (4%);
• 36% of respondents were aged between 41-60 years and 28% were aged between 26-
40 years;
• Of the Noosa respondents, outside of the Free Holiday Buses, nearly 55% only catch a
bus once a year and 20% never catch a bus. The main reason cited for not catching
public transport was cost; and
• When asked if there were free buses year round, would you/your household consider
reducing the number of vehicles you owned, 63% of respondents said yes.
Page 13 of 27
Section 14
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
Some of the additional feedback provided by respondents included:
• Great transport option, we are staying at Sunshine Beach and probably wouldn't have
come to Hastings St if the bus option was not available. Definitely an incentive to beat
the crazy traffic.
• A wonderful service! Made a total difference to my personal options on my holiday!
• Could do with a shuttle for Noosa Junction to Noosa Heads to ease local services.
Thank-you
• Excellent idea as a goodwill gesture to provide free buses over the holiday period. The
passenger assist employee was very approachable, helpful, professional and polite,
since it is tricky to establish which services are free, the additional assistance was
essential. Thank-you.
• I think it is good that Noosa Shire have provided the Free buses, it's just a shame that
SCC doesn't feel the same because it is needed just as much for the rest of the coast as
much as here in Noosa
• I think the free buses are a great idea and I commend Noosa Council on having them. I
think it is a disappointment that the Sunshine Coast Council have discontinued them.
• It is an excellent initiative for the peak holiday seasons and should be continued. If
extended it would benefit most on weekends.
• It needs to be clearly advertised the times the free holiday buses apply. We had a lovely
walk with relatives from abroad through the national park from sunshine beach to Noosa
only to find out after a nice meal that the free buses had stopped running at 6pm so had
to pay for 7 people. If I'd had known that it would have been cheaper to drive. I thought
the bus drivers were very polite as once I knew about the times of the buses we used the
service a few times to avoid traffic congestion
• Is it all affordable, or do we rate payers have our rates increased to fund the tourists!
6. Noosa Heads Lions Park Car Park
The Noosa Heads Lions Park was to be used as a car park from 26 December 2014 – 11
January 2015 but was closed for four days during this period due to wet weather as such the
park was used for 13 of the possible 17 days. Vehicles are charged a flat rate of $10. The
car park was managed by the Tewantin Noosa Lions Club with assistance from Council’s
Works Superintendent, Fred Spinks. There were a total of 4,437 cars with a daily average of
341 vehicles. This is a slight increase from 2013/14 and was attributed to the increase in
demand in the usually quitter mid-week days. The total income generated from the car park
was $44,370 with 60% of the parking revenue going to the Tewantin Noosa Heads Lions
Club. The remaining revenue is used to fund traffic control and park refurbishment.
7. Traffic Control
Two traffic control officers were employed from 26 December 2014 to 11 January 2015, from
9.30am to 3.00pm each day to assist with traffic and pedestrian movement. The total cost of
the traffic control staff was $5,790 (excl GST). This was paid for by revenue raised from the
Noosa Heads Lions Park car park.
Traffic was deemed to be particularly heavy this year, in previous years traffic control was
not required all day.
Previous Council Consideration
Free Holiday Buses General Committee Meeting report – 25 August 2014.
Page 14 of 27
Section 15
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
Finance & Risk
The total cost for the Christmas 2014/15 Free Holiday Buses including marketing and bus
services was $67,904 and was funded out of the Public Transport Levy.
A marketing budget of $7,718 for the Christmas services was approved at Council’s Ordinary
Meeting of 26 August 2014. The actual expenditure was $7,134.
TransLink is paid for loss of revenue for the five TransLink bus routes and Council paid for a
shuttle service between Peregian and Noosa Heads. The total cost for the bus services was
$60,770 (Refer to Table 2: Bus Services).
Table 2 Bus Services
Services Amount (excl GST)
TransLink Routes x 5 $44,675
064 Peregian – Noosa Heads Shuttle $16,095
Total $60,770
It is estimated that the cost per passenger during the 10-day period was $1.57.
The total income generated from the Noosa Heads Lions Park car park was $44,370. The
Tewantin Noosa Heads Lions club received $24,201.
Consultation
External Consultation - Community & Stakeholder
Sunbus - Thanked Council and expressed appreciation for Council’s support.
Passenger Assistant – Dave was very busy and although he was scheduled to work 9:30-
4:00pm, he worked through his lunch break and didn’t get away until after 4:30pm. He
received feedback that it would be beneficial to have a passenger assistant all week, not just
on the week-ends and public holidays. Dave is involved in passenger transport for the Noosa
Triathlon and suggested that during the Free Holiday Buses, as is the case for the Noosa
Tri, there be a shuttle from Noosa Heads to Noosa Junction as this alleviates the amount of
traffic coming into Noosa Heads and ensures that Sunbus services run on time. Due to the
traffic congestion on Noosa Parade, some of the bus services were running up to 35-40mins
behind schedule.
Tewantin Noosa Heads Lions Club – Feedback regarding running of the car park.
Free Holiday Buses Survey – refer to report section 5. Feedback Survey
Internal Consultation
Works Superintendent, Fred Spinks – Traffic Control and Noosa Heads Lions Park.
Fred has been involved in traffic control over the Christmas period for many years and
expressed that this year the traffic was particularly bad and even if he had 10 traffic
controllers it wouldn’t have made any difference.
Management Accountant, Claudia Barnes – Free Holiday Buses Budget.
Page 15 of 27
Section 16
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
Departments/Sections Consulted:
Community Services x Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities x Asset Design & Investigations
Asset Planning
x Civil Operations
Environment
Executive Office x Corporate Services
Community Engagement x Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 16 of 27
Section 17
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
COMMUNITY SERVICES DEPARTMENT REPORTS
4 COMMUNITY SERVICES DEPARTMENT UPDATE - 2ND QUARTER 2014/15
Author Director Community Services, Alan (Fox) Rogers
Community Services Department
Index ECM/Subject/Branch Management/Community Services Section
Attachments Nil
EXECUTIVE SUMMARY
Not applicable
RECOMMENDATION
That Council note the report by the Director Community Services to the Infrastructure &
Services Committee Meeting dated 3 February 2014 providing an update on the operations
of the Community Services Department for the period 1 October 2014 to 31 December 2014.
REPORT
The Community Services Department consists of the following sections and teams:
• Community Development, and Community Grants
• Community Facilities (including Noosa Community Care, The J, The Bicentennial
Centre, The Noosa Aquatic Centre, and The Noosa Leisure Centre);
• Disaster Management and Public Order;
• Libraries and Galleries; and
• Waste, Environmental Health and Cemeteries.
Page 17 of 27
Section 18
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
COMMUNITY SERVICES DEPARTMENT
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Waste Management • Developed an information pack on • Drafting of a new contract for the • Finalisation of the Waste Strategy.
options for the disposal of organic waste sale of metal from the landfill. • The first payment of royalties from
for distribution to the Community Jury • Commencement of works to LMS for gas extraction due in
• Council approval of a waste services construct a bio basin and to upgrade February 2015.
policy that details minimum service levels the HES basin at the landfill. • Tendering and implementation of
and other criteria for variation to waste • Conducting a risk assessment of 2015/16 Capital Works Program.
services. barriers at the three waste transfer • Redevelopment of the entrance to
• Finalisation of a new contract for the stations. the Eumundi Rd waste facility and
crushing of concrete at the landfill. • Development of a draft 5 year improvement to directional signage.
• Extension of the Licence Agreement for capital works program.
Briteside Industries to operate the Tip • Development of the 2015/2016
Top shop at the landfill. Waste Management Budget.
• Production and distribution of a public • Provision of information to the
education DVD on home Community Jury.
composting/worm farming. • Commencement of concrete
• Extension of the Garden Waste service to crushing to provide material for the
rural areas of the Shire. redevelopment of the green waste
• Completion of a draft Planning Scheme processing pad and the bio-basin.
Policy on Waste Management.
• Awarding of major capital works contracts
for construction of a biological control
basin to collect and treat nutrient rich
stormwater at the Eumundi Landfill.
Page 18 of 27
Section 19
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Environmental Health • Staff have completed an intensive 3-day • Training for Vector Control Officer to • Conduct review of EHO
LGAQ asbestos training course prior to undertake vermin complaints and administration functions and duties
devolution in early 2015 of additional investigations thereby freeing up of administrative support staff.
responsibilities under Public Health Act. EHO time. • Develop a regular food safety
• 50% of licenced premises (496 premises) • EHO’s to undertake further training newsletter.
have been inspected for licence renewal. of key staff in the handling and • Undertake a food safety compliance
• Follow up and resolution of outstanding management of Asbestos. project on private water supplies.
unpaid annual licence renewals. • Review existing development
• Completion of a report on food safety • Develop a new recreational water approvals of Service Stations (ERA
compliance on sushi food. monitoring program. “deemed approval” premises) and
• Substantial improvements achieved in • Review the environmental health undertake compliance program.
turnaround time for responding to CRM’s. SAFI advice provided for customer • Investigate viability of contracting
• Completed improvements to food handler service staff. vermin control of Council BBQ’s.
training course. • Development of 2015/16 operational • Investigate potential for mobile
• Updated environmental health information budget. technology options to enhance the
on council’s website. • Continue the annual inspection EHO inspection program.
• Completed training of customer service program of regulated premises to
staff in environmental health application meet statutory requirements.
forms and fees. • Continue to assess regulated
• Reviewed the local laws in environmental premises licence applications, fit out
health field. plans and development applications.
• Undertake customer service training
for staff dealing with internments.
Page 19 of 27
Section 20
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Pest Management • Pest Management Survey second quarter • Pest Management Survey for third • Extend a pig and deer control
completed. quarter to commence 5 January program with QPWS, Forestry ,SEQ
• Staff participated in stakeholder meetings 2015. water and Noosa land holders.
to develop a new Pest Management Plan. • Complete deer survey in the • Training of community groups in
• Fox control index reduced from 5.86 to Tinbeerwah area. Pest Management techniques.
3.2 in the Coastal strip through focussed • Procurement of equipment from the
control techniques, particularly around $18,000 State Government Grant for
Teewah township. Wild Dog control.
• Application submitted and approved for
$10,000 grant for Pig Traps – SEQ
Catchment and Mary River Catchment
Drought.
• Draft Pest Management Plan for Noosa
approved to go out for public consultation.
• Regular aerial treatment to control
mosquitoes underway.
Public Order • The first draft of a new suite of Local • Council approval to go out for • New suite of Local laws approved by
Laws for the Noosa Shire has been public consultation on the new suite Council prior to June 2015.
developed. of local laws. • Reduce the number of unregistered
• Planning for the 2015 house to house dog • Undertake the dog inspection of all dogs in our pound.
inspection program including advertising residential properties in the shire • Introducing a new structure for the
the program with a public notice in the between February and June. local laws section in the middle of
newspaper and via press release. • Complete the operational review the year.
• The local law operations service review and commence the tasks identified • Roll out new dog off leash and dog
commenced. during the review to improve the on leash areas and educate dog
• Beach patrols are continuing to identify sections outcomes. owners on the rules around dogs.
dog owners breaching the law. • Continue random patrols to keep • Investigate the use of new mobile
• Illegal camping still occurring but to a dog owners from going into technologies to achieve operational
lesser extent as the word spreads across restricted areas. efficiencies.
the travelling public about Council’s • Continue patrols each day to
strong stance on this issue. identify any illegal campers and
• Busy Christmas and New Year period move offenders on.
managing parking matters in the Shire • Undertake a safety audit of the
with a low number of complaints. office, cars and locations where
officers regularly work at.
Page 20 of 27
Section 21
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Disaster Management • Successful disaster management • Ongoing storm season • Council approval for the Noosa Local
exercise held on 29/30 October. preparedness will be the focus of Disaster Management Plan by June
• In house training in the Guardian system the Disaster Management Team 2015
has commenced and has been well until Easter 2015.
received. • Continue in house training in
• The emergency operations team processes and systems, saving
continues to meet regularly. council funds to use elsewhere.
• The recovery function in the disaster plan • Redrafting the Noosa Local Disaster
has been tested to ensure our community Management Plan.
is prepared. • Evacuation Centre Management
• Membership of the LDMG for 2015 training.
reviewed and approved by Council.
Noosa Community • Highly successful community and client • Finalise design and commence • Increase activity options at our Day
Care engagement at Animal farm day. construction for the Centre Care centre.
• Design for refurbishment works at the refurbishment. • Develop business and marketing
Respite Centre completed. • Expand and improve gardens for the plan.
• Development of new PDs for Centre staff Horticultural Therapy Program.
commenced. • Continue with the new Logo design
and rebranding for NCC.
Noosa Leisure Centre • Major bookings secured in 2015 for : • Finalise capital works delivery for • Undertake condition audit and
- Australian Badminton Championships 2014/15. develop asset management plan.
- Noosa Long Weekend production by • Development of 2015/16 capital and • Prepare for 2015 major events.
Opera Australia recurrent works program. • Re-establish Jump Bunch birthday
- Noosa Long Weekend - Noosa and • Completion of maintenance parties and casual play room
Brisbane Symphony Orchestras program. sessions for School Holidays.
anniversary performance.
• New booking from Sunshine Coast Area
Rollers for 6 x Roller Derby League
events from March to December.
• Hillsong Church Group held Christmas
services for first time at NLC –they
expressed that their expectations were
exceeded and very happy with NLC as
alternative venue.
Page 21 of 27
Section 22
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Noosa Aquatic Centre • 2 week training camp for the NZ • Preparing for busy swim carnival • Ongoing refinement of automatic
Paralympic Team – very positive season – 10 carnivals in 3 weeks payment process for the Learn to
feedback and rebooked for 2015. during Term 1. Swim program.
• Pre-season training camp for the GWS • Term trial of evening Group Fitness • Undertake condition audit and
Giants, second year running utilising gym and Squad Programs. develop asset management plan.
& pool. • Progress Expression of Interest for
• Revenue targets met for 6 months from Gym space.
July – December 2014.
The J & • Removal of stage and other fixtures at the • Complete The J Service Review. • Implement actions from Service
Bicentennial Bi centennial Centre (BCC) Main Hall to • Community social networking events Review.
Community Centre allow Noosa Gymnastics to move into the at The J. • Further develop relationships with
(BCC) building from January 1. • Finalise Noosa Long Weekend Noosa Junction Association and
• Successful relocation of several existing Festival 2015 venue hire and continue ongoing involvement with
BCC tenants to other Council facilities. ticketing agreements. working groups.
• Qld Arts Alliance – installation of art • Ensure Noosa Gymnastics set up is
display in upper foyer at J. completed for new school term and
• Ticketing – Record number of pre-sales finalise lease.
for Noosa International Food & Wine
Festival (NIFWF).
• The J operational review underway.
Page 22 of 27
Section 23
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Community • Social plan Reference Group established • Undertaking literature and data • First draft of Social Plan due August
Development and first meeting held. review phase of Social Plan 2015.
• MCU for Tait Duke House approved. including community NFP facilities • Planning with United Synergies for
Stakeholder consultation undertaken for audit. new venue for annual Booin Gari
building design,internal layout completed. • Finalise building plans for Tait Duke Festival, in April 2015 as this event
• Conducted consultation with community House and relocate building to the previously occurred in Earl St.
stakeholders, State sporting body & Earl St site. • Reduction in graffiti offences through
cross-government agencies to determine • Working with Property and partnership, education and
a process to replace Cooran Sports Contracts Branch in the preparation development strategies.
Ground lights. of a community tenure policy. • Negotiate expired leases on
• Facilitated delivery of Graffiti Education • Preparation of discussion paper for community halls, centres and sports
programs to 850 students in 5 Noosa reduction of graffiti. complexes (pending community
Shire Schools utilising funding from Qld • Development online grant process in tenure policy).
Safer Communities and Graffiti-Stop. line with new grants policy. • Deliver Community Drought Support
• Developed Get Ready for Storm Season • Update and improve Community project.
awareness video for young people in Development web information. • Next Community Grants Round
partnership with Noosa Flexi School. • Preparation of 2nd edition of Not for Opens 16 Feb, Closes 31 March.
• Prepared successful funding submission Profit e-newsletter for release in
to Dept. Communities for Community February 2015.
Drought Support ($40k).
• Presented Social Procurement paper to
Leadership Team with agreement
reached to trial social procurement tender
for Cooroy Library Coffee Cart in Feb.
• Review of Council Policy Community
Grants completed.
• Contributed to negotiations for Noosa
Mens Shed to secure tenure over part of
Unity Water property at Girraween &
Pomona Mens Shed to secure tenure
over part of National Parks & Wildlife
property at Pomona & support for
hydrology planning from Plumbing
Services.
• Inaugural Not for profit e-newsletter sent
to community organisations.
Page 23 of 27
Section 24
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Libraries • Successful summer school holiday • Development and drafting of the • Completion of Libraries Strategy.
program for children, young adults and Libraries 5 year strategic plan. • Tender process for management of
families Total attendance: 706. • Annual off-site literary event – Library Espresso at Cooroy Library.
• Successful grant application, Noosa’s author and Master Chef participant, • Further investigations on funding
War Front, for Queensland Anzac Amina Elshafei confirmed for 8 sources for target marketing and
Centenary. Total $14,481. March 2015 for International possible delivery of Library
• Successful grant application for Dollars Women’s Day. independent eNews.
Making Sense which will assist adults to • Coordination and delivery of • Development of financial literacy
manage day-to-day finances and make Noosa’s War Front grant project. programs in consultation with
informed financial decisions. The • Secure an external financial literacy successful literacy consultant and
program, was made possible through a consultant for the recent successful professional evaluator.
$46,000 Financial Literacy Australia Dollars Making Sense grant. • Finalise new cleaning tender for next
grant. • Preparation for Fusion Festival financial year.
• Trialled new targeted eNews for the (May) in partnership with Cooroy • Commence Best Start Literacy
school holiday program which had a Lower Mill Board. program, funded through State
successful click rate of 4.3% compared to • Griffiths Negative Collection - Library of Qld.
the Community eNews click rate of Volunteers trained and working on • Boilerhouse priority structural works
2.67%. collection to assess, index and scan to be undertaken.
• Implemented staffing changes following negatives. Over 1,500 images •
population of structure. indexed and 155 images scanned.
• Commissioned online payment option Launch will be held on Feb 25th.
which increases Libraries capacity to offer • Development of new social media
fee based events. channel – Instagram.
• On target to meet 5% savings target from •
Libraries Service Review.
• Mill Place Boiler house structural
assessment complete.
• Wallace Park Precinct 21st Birthday
celebrations well attended with very good
publicity.
Page 24 of 27
Section 25
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Butter Factory • Completion of community consultation • Present Butter Factory Review to • Implement Butter Factory Review
phase of Butter Factory Review and Council for their consideration. recommendations.
development of potential options for • Public Programs: continuation of • Public programs and exhibitions
further review. guided tours and morning teas for programmed through to 30 June
• Successful delivery of summer school exhibiting artists. Family oriented 2015.
holiday programs for children. art activities continue on a regular
basis.
• Exhibition Openings – January 30
January 2015. Zest – an exhibition
by Sam Vatovey and Kym Angelique
Nelson. Local artists expressing
unique perspectives of the Noosa
and Sunshine Coast hinterland
landscape. Coastal Awareness by
Christ Postle. Guest speaker
Damien Massingham, CEO Tourism
Noosa.
Page 25 of 27
Section 26
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
SECTION RECENT ACHIEVEMENTS CURRENT PRIORITIES LOOKING AHEAD
Regional Gallery • Successful delivery of summer school • Public Programs: continuation of • Two week maintenance program to
holiday programs for children. guided tours and morning teas for audit and assess the current shelf
• Successful delivery of recent exhibitions exhibiting artists. Family oriented life of materials and equipment and
included: Rick and Yeats Gruin, art activities will continue on a to reconfigure existing storage areas
Thousand Rolls of Batik. regular basis. to enable improved functionality.
• Major coup in securing Ah Xian’s • Currently showing: The winner of • Commence Floating Land
Metaphysica exhibition from GOMA which the Noosa Regional Gallery preparation.
proved very popular with our audiences. Travelling Scholarship Award, Ange • Resolve storage issues for corporate
Leech and her Puppet Project art collection
alongside two Queensland artists
Erica Gray Pipe Dreams and Joolie
Gibbs Flood Language 2 with their
contemporary take on the mundane
aspects of everyday life and effects
of climate change.
• Upcoming exhibitions: working with
the Friends of the Gallery to develop
their Taste of Art exhibition
exclusively for their creative
members.
• Finalisation of Gallery website.
• Develop new program concept for
Floating Land 2015 following
unsuccessful funding bid through
Arts Qld.
Page 26 of 27
Section 27
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 3 FEBRUARY 2015
Previous Council Consideration
Nil.
Finance & Risk
Broadly speaking all Branches within the Department are on budget for the first half of the
2014/15 financial year a number of budget variations have been presented to Council in 3rd
budget review for their consideration.
Consultation
External Consultation - Community & Stakeholder
Nil
Internal Consultation
Nil
Departments/Sections Consulted:
x Community Services Planning & Infrastructure
Disaster Management & Public Order Building & Plumbing Services
Waste & Environmental Health DA Planning
Community Facilities Strategic Land Use Planning
Cultural Facilities Asset Design & Investigations
Asset Planning
Civil Operations
Environment
Executive Office Corporate Services
Community Engagement Finance
Customer Service ICT
Executive Support Procurement & Fleet
Governance Property & Facilities
Human Resources Revenue Services
Page 27 of 27