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2015-09-15 Infrastructure and Services Committee Att 1 to Item 4 The J Business Plan 2015-18

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This plan draws on the work done for the Service Review and previous venues planning
projects, with some additional research and analysis to inform planning. Council
commissioned 99 Consulting to develop the business plan.
The business planning process included:
        review of documents and data
        interviews with key staff
        desktop investigation of competition and pricing factors
        a workshop with The J’s staff and management.
The planning project scope did not include consultation with community, users or
Councillors.



Plan contents
This Business Plan focuses on action to be taken under five broad headings.
    1.   Our Business: products and services
    2.   Our Market: customers and competitors
    3.   Our Operations: staffing and systems
    4.   Our Financial Performance
    5.   Our Future: positioning The J for the longer term.

These actions are further developed in the year-by-year action plan at the start of this
Business Plan.




The J Business Plan 2015-2018                                                              12
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