2015-09-15 Infrastructure and Services Committee Att 1 to Item 4 The J Business Plan 2015-18

Our operations
Staffing
The J is staffed by a 4.7FTE team. Three of these are permanent full-time staff and 1.7FTE consists
of casuals. The team is flexible and multi-skilled within the constraints of the current Certified
Agreement.



                                           Venue Coordinator The J
                                             (currently contract)




                                                Front of House       Technical Officer    Casual Front of
                           Venue Support           Assistant         Sound Technician         House
    Venue Officer
                              Officer          (incl. marketing)         (Casual)           Assistants
       LGOA L3                                      (Casual)                             (Approx. 6 staff)
                                LGOA L2                                 LGEA LAT
                                                LGEA LAT FOH            THRETECH          LGEA LAT FOH



The focus of the team is on operational matters – there is limited capacity within existing resources
to be more proactive about strategy, marketing, partnership development or entrepreneurial
programming. The J will need to gain support from within Council for some of these roles. The
Manager Community Facilities will need to work with the Community Facilities Advisor and the
Venue Coordinator to implement the action plan included in the Business Plan.

The development of a new Certified Agreement may provide more scope for flexibility in keeping
with operating a 7 day a week performance venue.



Systems
The Service review highlighted some opportunities to improve systems including:

Ticketing system:

As flagged earlier, The J will review ticketing options to identify potential cost savings for
customers

Management information:

Council has done some work to produce financial analyses of individual events but this work is still
in its early form. This makes it difficult for The J management to assess whether hires and events
are covering all the costs associated with each event in order to plan and quote better in future.

There is some debate about which costs should be included in these analyses. The most useful
analysis will include a picture of variable costs associated with the particular event to establish the


The J Business Plan 2015-2018                                                                                28