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2015-09-15 Infrastructure and Services Committee Att 1 to Item 4 The J Business Plan 2015-18
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Log in to see the plans as drawnStrategic goal Objective
Improve financial 4. Increase revenue
sustainability 5. Reduce net cost to Council
6. Increase revenue from commercial user types as a % of revenue
Better understand 7. Improve customer experience
customer wants
and needs
Build 8. Implement system improvements to enable success, as specified in
organisational the action plan
capacity
Action Plan
A year-by-year action plan, summarised below, outlines how Council will achieve these
objectives.
The transition to a stand-alone venue from the pre-de-amalgamation structure means that
some foundation work is needed to position The J to maximise its potential. In 2015-16 this
plan focuses on building capacity within Council and The J’s team to grow and improve The
J over the next few years.
Implementation of this plan will require increased support from management and from
other parts of Council, to supplement the capacity of The J staff team.
The plan is staged to outline priorities for each year.
•Set the scene:
2015-16 develop
capacity and
set goals
2016-17 •Act one: grow
the business
•Act two:
2017-18 consolidate
growth
•Interval:
2018-19 review service
and refocus
plan
The J Business Plan 2015-2018 2
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