2016-05-10 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                                 10 MAY 2016


BRANCH ACTIVITIES                         RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                             THE NEXT QUARTER
                                             Highly successful Tech Savvy for           Opening of Noosa Art Award                   Review of Gallery Shop operations
                                               Seniors program with workshops               exhibition
                                               heavily booked out                         Implementation of EFTPOS facilities
                                             Record entries for Noosa Art Award           in libraries
                                               and over 50 entries for inaugural Lyn      Expansion of After School Art
                                               McCrae Drawing Prize                         Classes      in Gallery   following
                                             Upgraded Gallery and Library                 considerable growth in demand
                                               websites
Local Laws
Finalise Service Review                      The Local Laws Service Review was          N/A                                          N/A
                                               finalised in early March and a new
                                               structure signed off.
Review current staffing    model   and       The new position of Local Laws             Field Supervisor taking control of           Review responsibilities of Field
determine future needs                         Field Supervisor Role has been filled        operational matters within the team            Supervisor and      “Coal  Face”
                                               with Paul Digby taking up the role in        ensuring a streamlined approach to             operations
                                               early April                                  service delivery and prioritising tasks
                                                                                            in field operations
                                                                                          Advertise for 2 Local Law Parking
                                                                                            Officer positions as the next stage in
                                                                                            implementing the new staffing
                                                                                            structure
Establish New Pound facility contract        New RSPCA Pound Contract has               Obtain Sign off from RSPCA CEO               Review RSPCA Operations
with RSPCA                                     been drafted and delivered to
                                               RSPCA management for their
                                               comment.
Review policies and processes to ensure      Developed   a    new    innovative         Complete email information to                Finalise Dog registration renewal
they meet the services and programs            approach for Dog Registration                owners with a view to gaining 50%              delivery and layout in preparation for
delivered by the team                          renewal process to include email             of dog owners agreeing to opt for              roll out in new financial year.
                                               option for 10,000 registered dog             email renewals as opposed to Aust
                                               owners.                                      Post. Reducing mailing costs from
                                               .                                            $1 per unit to 0.7cents per unit
Business as Usual activities                 Continue field trials of new mobile        Working with IT to solve operational         Introduce fully functional system for
                                               infringements process for Parking.           issues with new infringements                  infringements within next quarter.
                                                                                            system




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