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2018-10-09 Services & Organisation Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                       9 OCTOBER 2018


State Government Rebates                  # Properties            Amount
General Rates & Charges                       4,375              $429,465
State Emergency Management Levy               4,375               $75,186
3.      Payment Preferences and Arrangements to Pay
BPay continues to be the most popular payment options by far, accounting for 62% of all money
received, followed by over the counter payments (including cheques mailed into Council) at 10%.
Payments at Australia Post offices account for a further 8%, with online payments and direct
debit at 7% each, and automated phone payments representing 6%.
There are currently 499 properties that have made an arrangement to pay their current rates in
accordance with section 2.5.2 of the Revenue Statement, representing $284,869 of the
outstanding rates and charges.
4.      Electronic Rate Notice Delivery
Council continues to encourage residents to register for electronic delivery of their rate notice,
either by e-mail direct to their private email address or delivery to their online banking platform
via BpayView. At the conclusion of the levy we had 683 properties registered for BpayView and
7,695 properties registered for email delivery, which means that we have just over 26% of all rate
notices now sent electronically. Ongoing efforts are being made to continue to encourage
electronic rate notice delivery.
Previous Council Consideration
Nil
Finance
There are currently no properties where the outstanding rates and charges are close to the
rateable value of the land, consequently there is no risk of any rates and charges being written
off as bad debts at this time.
Risks & Opportunities
Net rates and charges represent 70% of Council’s total operating revenue. The issuing and
collection of rates revenue is critical in ensuring cash flows are available to fund Council
operations.
Consultation
External Consultation - Community & Stakeholder
Nil
Internal Consultation
Director Corporate Services
Departments/Sections Consulted:
      Chief Executive Officer     Community Services                        x   Corporate Services
      Executive Officer           Director                                  x   Director
      Executive Support           Community Development                         Financial Services
                                  Community Facilities                          ICT
                                  Libraries & Galleries                         Procurement & Fleet
                                  Local Laws                                    Property
                                  Waste & Environmental Health                  Revenue Services

      Executive Services          Environment & Sustainable Development         Infrastructure Services
      Director                    Director                                      Director
      Community Engagement        Building & Plumbing Services                  Asset Management
      Customer Service            Development Assessment                        Buildings and Facilities
      Governance                  Economic Development                          Civil Operations
      People and Culture          Environmental Services                        Disaster Management
                                  Strategic Land Use Planning                   Infrastructure Planning,
                                                                                Design and Delivery



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