Skip to the record
Noosa's #1 Council Tracker.

Original source · versioned page text

2019-04-09 Services & Organisation Committee Agenda

of 38

Page text shows just the words. Original shows the document exactly as it was published.

Page text read automatically using OCR, there may be inaccuracies

Text sections have not been matched to the original PDF pages. Use the original document to check page numbers.

                          AGENDA


   Services & Organisation
     Committee Meeting


                   Tuesday, 9 April 2019


                    commencing at 1.30pm
            Committee Room, 9 Pelican Street, Tewantin



Committee: Crs Joe Jurisevic (Chair), Frank Pardon, Tony Wellington, Frank Wilkie




                      “Noosa Shire – different by nature”
Log in to download the original file

2019-04-09 Services & Organisation Committee Agenda(PDF, 4MB).pdf · 4.6 MB (large file)

Large file: the download may take up to a minute.

Searchable page text hides email addresses. Original files are unchanged and may show email addresses.

Full text of the other 37 sections

Section 2

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA              9 APRIL 2019


TABLE OF CONTENTS

ITEM                                                                 PAGE

ATTENDANCE & APOLOGIES                                                    -

PRESENTATIONS                                                             -

REPORTS FOR CONSIDERATION OF THE COMMITTEE                               3

1      SOLE AND SPECIALISED SUPPLIER LISTINGS                             3

2      PROPOSED LEASE OF SHOP 3 SUNRISE BEACH NEIGHBOURHOOD
       SHOPPING CENTRE, 2 GRASSTREE CT, SUNRISE BEACH                   11

3      NOOSA NORTH SHORE FERRY SERVICE REVIEW AND LEASE EXTENSION       13

4      NOOSA NORTH SHORE BEACH CAMPGROUND - PROPOSED MANAGEMENT
       AGREEMENT EXTENSION                                              22

REPORTS FOR NOTING BY THE COMMITTEE                                     24

5      WASTE MANAGEMENT - 6 MONTHLY REPORT                              24

6      UPDATE TO ORGANISATIONAL STRUCTURE                               36

CLOSED SESSION                                                      -




                                                               Page 2 of 38

Section 3

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    9 APRIL 2019



REPORTS FOR CONSIDERATION OF THE COMMITTEE

1      SOLE AND SPECIALISED SUPPLIER LISTINGS

Author            Procurement and Contracts Advisor, Leigh Mooney
                  Corporate Services Department

Index             ECM/ Subject/ Purchasing and Supply Matters

Attachments       1.    Sole Supplier List
                  2.    Specialised Supplier List



EXECUTIVE SUMMARY
Nil.

RECOMMENDATION
That Council note the report by the Procurement & Contracts Advisor to the Services &
Organisation Committee Meeting dated 9 April 2019 and adopt:
A.     The Sole Supplier List provided at Attachment 1, for the next twelve (12) months; and
B.     The Specialised Supplier List provided at Attachment 2, for the next twelve (12) months.


REPORT
The Local Government Regulation 2012 (“the Regulation”) provides for different methodologies
to establish medium and large sized contracts.
Medium sized contracts, defined as being of contract value greater than $15,000 and less than
$200,000 (exclusive of GST), require three (3) written quotations to be invited.
Large sized contracts, defined as being of contract value greater than $200,000 (exclusive of
GST), require written tenders by public invitation.
The Regulation (Section 235) allows exceptions to these requirements under certain
circumstances, including where the suppliers are sole or specialised providers of a good or
service:
       A local government may enter into a medium-sized contractual arrangement or large-sized
       contractual arrangement without first inviting written quotes or tenders if—
       (a)   the local government resolves it is satisfied that there is only 1 supplier who is
             reasonably available; or
       (b)   the local government resolves that, because of the specialised or confidential nature
             of the services that are sought, it would be impractical or disadvantageous for the
             local government to invite quotes or tenders.
A resolution to adopt these updated lists will allow Council to engage with these sole and
specialised suppliers in a more timely and effective manner than if inviting quotes or tenders.




                                                                                     Page 3 of 38

Section 4

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                              9 APRIL 2019


Previous Council Consideration
Ordinary Meeting Minutes, 15 February 2018, Item 6, Page 12

That Council note the report by the Procurement and Contracts Advisor to the General
Committee Meeting dated 12 February 2018 and adopt the Sole Supplier and Specialised
Supplier lists, provided at Attachments 1 and 2 to the report, for the next twelve (12) months.

Finance
Nil.

Risks & Opportunities
There is a risk associated with legislative compliance should Council not resolve to create the
listings and subsequently fail to undertake the quote or tender process. Establishing the sole and
specialised supplier lists reduces Council’s risk of breaching regulations relating to the
establishment of medium and large sized contracts.

Consultation
External Consultation - Community & Stakeholder
Nil.

Internal Consultation
The existing Sole Supplier and Specialised Supplier listings were distributed to all Branch
Managers and Department Directors for review, seeking detailed responses to either have
nominated suppliers remain on the lists (adopted by Council 15 February 2018), or request the
addition of new suppliers to the current listings.

Staff were asked to provide evidence supporting their request for either a sole or specialised
supplier. The Procurement Branch completed a review of these requests and considered they
met the definition of sole or specialised.


Departments/Sections Consulted:

       Chief Executive Officer   X   Community Services                      X   Corporate Services
       Executive Officer             Director                                    Director
       Executive Support             Community Development                       Financial Services
                                     Community Facilities                        ICT
                                     Libraries & Galleries                       Procurement & Fleet
                                     Local Laws                                  Property
                                     Waste & Environmental Health                Revenue Services

X      Executive Services        X   Environment & Sustainable Development   X   Infrastructure Services
       Director                      Director                                    Director
       Community Engagement          Building & Plumbing Services                Asset Management
       Customer Service              Development Assessment                      Buildings and Facilities
       Governance                    Economic Development                        Civil Operations
       People and Culture            Environmental Services                      Disaster Management
                                     Strategic Land Use Planning                 Infrastructure Planning,
                                                                                 Design and Delivery




                                                                                               Page 4 of 38

Section 5

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   9 APRIL 2019




                                                   Page 5 of 38

ATTACHMENT 1

   x      =          NOOSA                                                                                            .        :                                                                                           Adopted by Council:
                                                                                               Sole Supplier List
 me            i    Reelenroe                                                                                  PP
         eras                        =e Tea)           Supplier Legal Entity Name             Business Name                         Commodity/Service Supplied                                       Reason for Inclusion
Psu                          uw                      Retailer Authority               UnityWater                       Noosa local authority areas                              ‘Sole commercial supplier of water and sewage within the region.
                                                     Northern SEQ Distributor -                                        The provision of water and sewerage services to the                    -      -                         a          -

                                                                                                                                                                                SmartyGrants is a corporate software application for Council, and
                                                                                                                                                                                ‘Our Community Pty Ltd is the only provider of this software.
  2  |Community Services    Community                Our Community Pty Ltd            Smarty Grants                    SmartyGrants Manager subscription for Grants software    SmartyGrants is the software used by Council to manage the
                            Development                                                                                land support                                             ‘Community Grants programs. The original engagement was done
                                                                                                                                                                                las per the procurement policy. Council now has an ongoing
                                                                                                                                                                                relationship with SmartyGrants to provide the services.

                                                                                                                                                                                Waste Man2G   is a corporate software application for Council, and
                                                                   .                                                                                                        ._,1Newcastle Weighing Services is the developer and only supplier of
  3  |Community Services     Waste &                 Newcastle Weighing Services                                      Provision and support for landfill and transfer station point this software. This point of sale software is used extensively by
                             Environmental Health    |Pty Ltd                                                          lof sale "WasteMan2G" software.                                on
                                                                                                                                                                                Council's Waste and Resource Management branch at transfer
                                                                                                                                                                                stations across the region.
                                          .                                                                            Links™ is a corporate application for the provision of   The centre management software in Aquatic Centres is a
                             Noosa Aquatic Centre                                                                      standardised centre management software in Noosa's       corporate software application for Council. Links Modular
     Community Services      |& Noosa Leisure        Links Modular Solutions Pty Ltd  |Links Modular Solutions                .                 9                          .       Po              ppiical         ~    ’       .
                            Ce                                                                                         recreation centres and stores a customer's membership    Solutions is the only supplier of the Links standardised centre
                                ntre                                                                                       -                                                                            ve            “        .
                                                                                                                       details.                                                 management software utilised in Council's Aquatic Centres
  5  |community Services     Noosa Community        [Adamas Corporate Solutions Pty |ADAMAS                            Provision of ie wmaces software, training and suppor   ~ |Used by Council's Noosa Community Support branch for client
               y            ‘Support                 Ltd                                                                     9                 9       ’       9,               records. ADAMAS is the owner and developer of TRACCS.
                                                                                                                       attencance system.

                                                                                                                                                                                The National Library of Australia is the largest reference library in
                                                                                                                                                                               ‘Australia, responsible under the terms of the National Library Act
                                                                                                                                                                               for ‘maintaining and developing a national collection of library
     Community Services      __|Librairies           National Library of Australia                                     Membership subscription services                         material, including a comprehensive collection of library material
                                                                                                                                                                                relating to Australia and the Australian people.
                                                                                                                                                                                It is also the sole provider and host of Libraries Australia and
                                                                                                                                                                                Trove, which are web-based platforms that Noosa Library Service
                                                                                                                                                                                uses daily to conduct interlibrary loan services.

                                                                                                                       Design services for proposed works/alterations on        Energex do not allow any other companies do design work for
  7   |Infrastructure Services |Asset Management     Energex Limited                  Energex                          enern ex's iniieninucaee                                 assets effecting the Energex network. For this reason they are the
                                                                                                                            9                                                   only supplier for design work on the Energex network.

                                                                                                                       Design services for proposed works/alterations on        Telstra do not allow any other companies do design work for
      Infrastructure Services |Asset Management      Telstra Corporation Limited     Telstra                               9 .            Prop                                  assets effecting the Telstra Network. For this reason they are the
                                                                                                                       Telstra's Infrastructure
                                                                                                                                                                                only supplier for design work on the Telstra network.
                             Civil Operations -
      Infrastructure Services |Civil Works &         The Noofer Unity Trust           Noosa-North Shore Ferries        Ferries services for the public to Noosa North Shore.    No other ferries offer this service to the Noosa North Shore.
                             Maintenance
                                .       -                                                                              Playground manufacturer/supplier to several Noosa Shire |In order to comply with manufacturers specifications and adhere to
                       .     Civil Operations -      The Trustee for A Space                   .                                   .                        i"                                                         -             .
      Infrastructure Services                               .                         Australasian Playgrounds Pty Ltd |playgrounds; providing playground equipment, spinners, |warranty requirements. Playground suppliers supply their own
                             Parks & Gardens         Recreation Trust                                                           .        -                                         :
                                                                                                                       swings, fitness equipment                                equipment and parts.

                                                                                                                                         Page 5 of 38

Section 6

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   9 APRIL 2019




                                                   Page 6 of 38

ATTACHMENT 1

       Department                   Te Tite)          Supplier Legal Entity Name             Business Name                          Commodity/Service Supplied                                        Reason for Inclusion

                      .     Civil Operations -                    .                                                    Playground manufacturer/supplier to the Noosaville Pirate ini order to comply with manufacturers specifications and adhere to
11  |Infrastructure Services                        Jenway Industries Pty Ltd                                                             .           segs     .                warranty requirements, Playground suppliers supply their own
                            Parks & Gardens                                                                            Park playground swing for all abilities equipment.
                                                                                                                                                                                equipment and parts.

                             a         -                                                                              Playground manufacturer/supplier to several Noosa Shire In order to comply with manufacturers specifications and adhere to
                      -     Civil Operations -                                                                         playgrounds from Peregian Beach to Cooran. Bespoke                                                             -
12 |Infrastructure Services                         Outdoor Escapes Qld Pty Ltd                                                                    .                            warranty requirements. Playground suppliers supply their own
                            Parks & Gardens                                                                            playground manufacture and installation of play
                                                                                                                                       -    :                                   equipment and parts
                                                                                                                       equipment. Provider/ installer of wet pour rubber

                                                                                                                       Playground manufacturer/supplier to to several Noosa
                            Civil Operations -                                                                         Shire parks, including Ferris Park, Sunshine Beach       In order to comply with manufacturers specifications and adhere to
13 | Infrastructure Services Parks é Gardens        Playmakers Pty Ltd               The Play Works                    playground: fying fox and basket swing; and Edgar        warranty requirements. Playground suppliers supply their own
                                                                                                                       Bennet Park, Cooroy: swing, walk bridge rubber domes     equipment and parts
                                                                                                                       all play elements and rubber wet pour equipment.

                                                                                                                                                                                12D Solutions Pty Ltd is a corporate software application for
                   .                                                                                                   Provision of 12D® model software supply/ support/        (Council, specialising in civil engineering and surveying
14 |Corporate Services      IcT                     12D Solutions Pty Ltd                                             maintenance                                               lapplications. As the software developer, 12D Solutions Pty Ltd is
                                                                                                                                                                                also the only supplier for this software.

                                                                                                                                                                                The Commonwealth Bank of Australia is the entity through which
                                                                                                                                                                                council IT equipment is leased. The Commonwealth Bank's IT
                                                                                                                                                                                leasing is managed by Equigroup Pty Ltd, however, all payments
15 |Corporate Services      ICT                     Commonwealth Bank of Australia                                     Payout of Leased IT Assets                               lare invoiced from and made to the CBA. Following an original
                                                                                                                       (Lost / Damaged / Retained)                                                                                            ;
                                                                                                                                                                                lengagement with the Commonwealth Bank of Australia, Council is
                                                                                                                                                                                now committed to the ongoing use of Commonwealth Bank of
                                                                                                                                                                                Australia to provide these financial services.

                                                                                                                                                                                Esri Australia is a corporate software application for Council, and
                                                                                                                                                                                is the only Australian
                   .                                   .       7                                                      IArcPAD, ArcGIS, ArcView, Deko, etc. Software Supply/     |Supplier of Esri Software Products. Council has been using the
    Corporate Services      IcT                     Esri-Australia Pty Lid           Esri Australia                    Support / Maintenance                                    Esri geographic information system (GIS) products since 2004.
                                                                                                                                                                                The organisation has standardised its systems to this platform for
                                                                                                                                                                                GIS to align with Council's needs.

                                                                                                                                                                                QIT Plus is the developer and only supplier of Guardian Software,
                   :                                                                                                   Provision of the Guardian disaster management software |which is a corporate software application for Council. From the
17 |Corporate Services      ICT                     QIT Plus Pty Ltd                                                  / support / maintenance                                   initial purchase of this software, Council was committed to
                                                                                                                                                                                longoing updates and additions to this software.

                                                                                                                                                                                Technology One Pty Ltd is the sole supplier of Council's
                   .                                                                                                   Provision of Council's enterprise Technology One         Technology One (T1) corporate software applications/ support/
    Corporate Services      ICT                     Technology One Ltd               Technology One                    Software as a Solution (SaaS).                           maintenance. Technology One applications are used extensively
                                                                                                                                                                                lacross Council.
    Corporate Services      ICT                     Pitney Bowes Software Pty Ltd                                      Mapinfo® GIS products and support                       Sole supplier of MapIinfo® GIS mapping software licensing and
                                                                                                                                                                                lassociated support agreements.
                                                                                                                           as                             :                     Civica is the developer and sole supplier of the Spydus Integrated
20 |Corporate Services      ICT                     Civica Pty Ltd                   Civica                            Provision of the Spydus Integrated Library Management    Library Management System used to run Councils libraries,
                                                                                                                       ‘System to Council's libraries.                          -         nian                           -
                                                                                                                                                                                including library catalogue and online services.

                                                                                                                                          Page 6 of 38

Section 7

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   9 APRIL 2019




                                                   Page 7 of 38

ATTACHMENT 2

= > |              IN OO ho vAN                                                                  a5  re                    :        ;                                                                                   Adopted by Council:
                                        =3                                            Specialised Supplier List
me            i    Reeleincoes                                                           P                           PP
       ery er atu                  Ltr Talon]        Supplier Legal Entity Name             Petree ed                            Commodity/Service Supplied                                       Reason for Inclusion
                                                                                                                                                                            The Hastings Street Association Inc. provides management
                                                                                                                                                                            services of the Hasting Street Security Levy. Council's adopted
    Community Services      |Local Laws            Hastings Street Association Inc.                                  Security Patrols of Hasting Street                     revenue statement documents the Hastings Street Community
                                                                                                                                                                            Safety Program levy including the funding of the security program
                                                                                                                                                                            managed by the HSA

                            Noosa ‘Communit        Tewaritiri:Noosa Meals on                                                                                                 Meals are provided to centre-based clients on a daily basis. Meals
 2  |Community Services     Support         y     Wheels ino                                                         Meals for centre-based clients                         ion Wheels provide a unique service, are a community-based
                              Ppo                             .                                                                                                             organisation and are located directly opposite the centre.

                            Noosa Communit                                                                                                                                  Department of Communities’ funding for the provision of services
 3  |Community Services     Support         Y      Sunshine Butterflies Inc.                                         Day respite and in-home care services                  to clients under the age of 65 with special needs; until
                              Ppo                                                                                                                                           implementation of NDIS.
                                                                                                                                                                            ‘The Pump House installed the leachate control system and
                                                                                                                                                                            pumping equipment/bore water pumps at Noosa Landfill, and
                                                                                                                     Fauiineservicingzmalnionancerand tedlasementGh         provide services to the control system if there is a failure or
    Community Services      Waste’                 The (ietes forthe Pumpriouse     The Pump House                   equipment for the leachate control in ing system and   |&™mergency fepalls are required. Often repairs or replacement is
              y             Environmental Health   Unit Trust                                                         ae eunply boresat the Noosa fies a 9      sys         time critical as the whole leachate management system or
                                                                                                                             Pply                                           chemical dosing of the High efficiency sediment (HES) basin is
                                                                                                                                                                            inoperative and risks environmental harm and prosecution.
                                                                                                                                                                             Intimate knowledge of the system is critical.
                                                                                                                                                                            G James is the only supplier that can provide the street litter bin
                            Waste &                                                                                  Supply the housing (an aluminium or stainless steel    housing that Council has chosen to be standardized across the
 5  |Community Services     Environmental Health   G James Pty Ltd                                                   ee ash to hold hous Hine for:sireet litter             Shire. Specifically manufactured to be vandal and fire resistant for
                                                                                                                                                                            local government purposes, and meets the best operational
                                                                                                                                                                            performance for Council.
                            —                                                                                        Supper of new 140, 240 and 260 tre whee ine and         ee eae sae oat
    Community Services                             Sulo MBG Australia Pty Ltd                                        spare parts for waste, recycling and garden waste      seer                 Be   ee     ee                      P
                            Environmental Health                                                                     services provided by Council                           parts (wheels, axles, lids, pins, serial numbers and how to use
                                                                                                                             P         y                                    lwording impressed on lids and council logo).

                                                                                                                                                                            Parkland Australia Pty Ltd monitor the SCADA alarm system 24/7
                                                                                                                                                                            for the leachate pumping systems to sewer and HES basin prior to
                            Waste &                                                                                  Provide supervisory Control and Data Acquisition       discharge to the environment. A malfunction is immediately (and
 7  |Community Services                            Parkland Australia Pty Ltd       Parkland Irrigation              (SCADA) monitoring and system hosting services for     often) report to Council staff day or night. A leachate or stormwater
                            Environmental Health                                                                         :    ,                                                                          :
                                                                                                                     landfill facilities. Maintenance of IIRNET leachate SCADA |event (e.g. pump breakdown) is one of the highest environmental
                                                                                                                                                                            tisks for Council, which if occurs can render the council liable to
                                                                                                                                                                            serious penalties/imprisonment.

                                                                                                                                                                            Noted as an operator under Queensland State Government
    iftastruciune Sanicss   Infrastructure Planning, Buslink Sunshine Coast Pty Ltd                                  Public Transport Services                              Department of Main Roads’ (TRANSLink) responsibile to deliver
                            Design & Delivery                                                                                                                               public transport services — South East Queensland operators;
                                                                                                                                                                            providing transport services to the Noosa Shire.

                                                                                                                                      Page 7 of 38

Section 8

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   9 APRIL 2019




                                                   Page 8 of 38

ATTACHMENT 2

      ere teu     s               TE Tae)          Supplier Legal Entity Name            Business Name                        Commodity/Service Supplied                                     Reason for Inclusion

                                                                                                                                                                        Noted as an operator under Queensland State Government
                           Infrastructure Planning,                                                                                                                     Department of Main Roads’ (TRANSLink) responsibile to deliver
    Infrastructure Services Design & Delivery     Metro Bus (Aust.) Pty Ltd      Sunbus                           Public Transport Services                             public transport services — South East Queensland operators:
                                                                                                                                                                        providing transport services to the Noosa Shire.
                                                                                                                                                                        Noted as an operator under Queensland State Government
10 |Infrastructure Services Infrastructure Planning, Suncoast Cabs Ltd           Suncoast Cabs ICAB               Public Transport Services                             Department of Main Roads’ (TRANSLink) responsibile to deliver
                           Design & Delivery                                                                                                                            public transport services — South East Queensland operators;
                                                                                                                                                                        providing transport services to the Noosa Shire.

                            _         -                                                                               .                  .         .     .        ...   |Made-to-order Noosa style funriture and wood fire BBQ. Furniture
    Infrastructure Services      een              Page Furnishers Pty Ltd                                       Provision of outer un      hee               to bulld in Iwas designed by Noosa Shire Council in conjunction with Page
                                                                                                                                   osa                                  Furnishers Pty Ltd. A local supplier in Cooroy.

                                                                                                                                                                        Market Facts Pty Ltd designed and conducted the community
                                                                                                                                                                        satisfaction survey undertaken for Noosa Council in 2017. Council
                                                                                                                                                                        has decided to undertake this survey every two years to align to
12 |Executive Services     Director's office      Market Facts (Qld) Pty Ltd      Market Facts                    Market research services.                             the LGAQ state wide community satisfaction survey also
                                                                                                                                                                        undertaken by Market Facts Pty Ltd. There is considerable benefit
                                                                                                                                                                        to council using the same survey and market research company
                                                                                                                                                                        including the ability to benchmark against other Qid. Councils

                                                 Newspapers - Local:
                                                 Coolum & North Shore Advertiser:
                                                 Coolum & North Shore News
                                                 Cooroora Connect
                                                 Cooroy Rag
                                                 Courier Mail
13 |Executive Services     Community             The Green                                                        Local newspapers                                      Provision of local media and advertising services to specific
                           Engagement            Gympie Times                                                                                                           markets.
                                                  Noosa News
                                                  Noosa Today
                                                 Sunshine Coast Daily
                                                 Sunshine Coast Seniors
                                                  Newspaper
                                                 Sunday Mail

                                                 Television - Local
                                                 Seven
                                                 Ten
                                                 WIN TV

                                                  Radio:
                                                 4GY Classic Hits                                                                                                                                                             .
14 |Executive Services     Community             ABC Coast FM                                                     Local television and radio advertising                Provision of local media and advertising services to specific
                           Engagement                                                                                                                                   markets.
                                                  Hot 91
                                                  Mix FM
                                                  Noosa District Community FM
                                                  Rhema FM
                                                 Sea FM
                                                 Sunshine FM
                                                 Zinc 96

                                                                                                                                   Page 8 of 38

Section 9

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   9 APRIL 2019




                                                   Page 9 of 38

ATTACHMENT 2

        ery tl’                     Telia)            Supplier Legal Entity Name            PTS ud                                Commodity/Service Supplied                                      Reason for Inclusion

                                                                                                                                                                             Nearest training complex to Noosa Council for staff to attend an on
                                                                                                                                                                             site driver training course, reducing the risk of vehicle accidents if
     Executive Services     People & Culture       Roadcraft - Queensland Driver     Roadcraft Driver Education     Provision of both theory and practical defensive training |trucks were required to attend training course in a built up CBD
                                                    Training Complex Inc.                                            services to staff (truck and motor cars)                area. Minimising the travel distance to the training complex also
                                                                                                                                                                             reduces the risk of driver fatigue (e.g. completion of NHVL work
                                                                                                                                                                             diaries).

                                                                                                                                                                             Council is conducting a pilot project regarding the capture of
                                                                                                                                                                             property information from online short term accommodation
 16 |Corporate Services     Director's office       BnBGuard Pty LTd                                                 Provison of a property tenancy monitoring service       Websites BnBGuard are a start-up company with technical
                                                                                                                                                                             expertise in extracting property data from websites for property
                                                                                                                                                                             landlords and are expanding into the government arena. They
                                                                                                                                                                             currently utilise proprietary software to capture this information

                                                                                                                                                                             Specialised program which records bookings, financials and
                    7                                                                                                Booking program for holiday parks and Cooroy RV         provides reports on future and historical data. This is a specialized
 17 |Corporate Services —_ | Property               RMS. (Aust.) Pty Ltd                                            Stopover                                                 program which has been designed to accommodate holiday park
                                                                                                                                                                             bookings.
                                                                                                                                                                             Post Billpay is a propriety service offered by the Australian Postal
 18 |Corporate Services     Revenue Services        Australia Postal Corporation    Post Office Australia            Provision of Post Billpay services.                     Corporation and used in the payment of Council rates,
                                                                                                                                                                             infringemtns, animals, debtors and licences.
                                                                                                                     NearMap      photo map and cation based media          |WEBMaP Ponte a uniue serve of noheouton, hosted ei
 19 |Corporate Services     ICT                     NearMap Australia Pty Ltd       Nearmap.Com                      company. They create high quality and current photo     images of Noosa Shire back to 2004. This is a high value product
                                                                                                                     maps over cities that are updated every month.                                             .
                                                                                                                                                                             that is used by many areas of Council and the public.
 20 Seon          &         Strategic Land Use      The Trustee for Ardent Unit Trust Archaeo Cultural Heritage      Culture heritage and archaeological services            Specialist supplier for cultural heritage and archaeological advice
     Development            Planning                                               Services                                       9                9                         land services nominated by the Kabi Kabi Claimants.
                                                                                                                                                                             Alignment to Council's Local Economic Plan (LEP) to strengthen
     Environment &          Environmental           Commonwealth Scientific and                                      Provision of services in the development of the Noosa   land diversify the economy, to explore and develop collaborative
 21  |Sustainable          Services                 Industrial Research Organisation |Data61                         Sustainable Institute           PI                      models and partnerships, to connect and share knowledge and
    Development                                     (CSIRO)                                                                              ,                                   data and to utilise and leverage the strong Noosa Brand and
                                                                                                                                                                             commitment to sustainability.
         :                                                                                                           Healthy Land and Water Ltd is a not-for-profit, non-    Healthy Land and Water Ltd provide a specialised collaborative
     Environment &              .                                                                                                         ae                            .
          -                 Environmental                                                                            government organisation that works collaboratively with |approach to South East Queensland waterway management
 22 |Sustainable                 -                  Healthy Land and Water Ltd                                                                                                ;                  ae
     Development           Services                                                                                  stakeholders across southeast Queensland to improve     (including water monitoring, the SEQ annual report card and
                                                                                                                     waterway health.                                        workshops).
     Environment &                                                                                                            -                            -      .          ‘Specialised knowledge, experience in Planning Appeals, with
 23 |Sustainable           Development              University of Queensland                                         Toxicologist Consultant, Legal services - Planning &    understanding of Noosa Plan. These specialised services are
                            Assessment                                                                               Environment Court matters.                                        :
    Development                                                                                                                                                              time sensitive due to court timeframes.
     Environment &                                                                                                                      5                    :
 24 |Sustainable           Development              Christopher Hughes                                               Barrister, Legal services - Planning & Environment Court
     Development            Assessment                                                                               matters
     Environment &                                                                                                                                           .               ‘Specialised knowledge, experience in Planning Appeals, with
     Sustainable           Peonaiieny               Holly Stephanos                                                 Pansies Legal services - Planning & Environment Court understanding of Noosa Plan. These specialised services are
     Development              Ssessmen                                                                                 atters                                                time sensitive due to court timeframes
A Sustainable              Development             ee                                                      ee Barrister, Legal services - Planning & Environment Court
     Environment &                                                                                                       :               -          .        :
     Development            Assessment                                                                               matters

                                                                                                                                       Page 9 of 38

Section 10

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   9 APRIL 2019




                                                   Page 10 of 38

ATTACHMENT 2

        er Tacs                    Telia)          Supplier Legal Entity Name          Business Name                      Commodity/Service Supplied                                   Reason for Inclusion
     Environment &         Development
 27 |Sustainable                 P               Michael Williamson                                           Barrister, Legal Services
                           Assessment
     Development
    Sustainable           Development            Mitchel Batty                 pe                             Barrister, Legal Services
     Environment &
                           Assessment
     Development
    Sustainable          Development             Holland Traffic Consulting Pty Ltd                       | Legal Services - Traffic
     Environment &
                           Assessment
     Development
     Environment &         Development
    Sustainable               elopme             Noel Robinson Architects                                     Legal Services - Architect
                           Assessment
     Development
    Sustainable          Development             Resonate Acoustics                                       | Legal Services - Acoustics
     Environment &
                           Assessment
     Development
     Environment &         Development
 32 |Sustainable           A     P               Duane Location IQ Pty Ltd                                    Legal Services - Economic Engineers
                            sessment
     Development
     Environment &         Development
 33 |Sustainable           A     P               Gondwana Ecology Group                                       Legal Services - Ecology Consultants
                            ssessment
     Development
     Environment &         Development
    Sustainable                  P               Nathan Powell, Larchus                                       Legal Services - Architectural Consultant
                           Assessment
     Development
     Environment &         Development                                                                                                                             Specialised knowledge, experience in Planning Appeals, with
 35 | Sustainable          Ascosenent            Max Winders & Associates                                     Legal Services - Environmental Consultants           understanding of Noosa Plan. These specialised services are
     Development                                                                                                                                                   time sensitive due to court timeframes.
     Environment &         Development
    Sustainable                  P               NRACOLAB                                                     Legal Services - Architectural Consultants
                           Assessment
     Development
     Environment &         Development
 37 |Sustainable           A     P               Perkins Planning                                             Legal Services - Planning Consultants
                            sessment
     Development
     Environment &         Development
    Sustainable                  P               Rob Friend and Associates                                    Legal Services - Environmental Consultants
                           Assessment
     Development
     Environment &         Development
 39 |Sustainable                 PI              Schom burgk Planning                                         Legal Services - Planning Consultants
                           Assessment
     Development
     Environment &        Development            John Venn, John Venn                                         Planning Consultant, legal services — Planning &
    Sustainable                                         :                                                         .
     Development           Assessment           Consulting                                                    Environment Court matters
     maliirtini ila       Development            Shane Adamson, Adamson                                       Planning Consultant, legal services — Planning &
 41 |Sustainable                                           .                                                      .
     Development          Assessment             Town Planning Pty Ltd                                        Environment Court matters
8 Somes 7                 Development            Les Hawkes, The Consultancy   pe Economic Consultant, legal services - Planning &
     Development          Assessment             Bureau                                                       Environment Court matters
     Environment &                                                                                                                                            .
    Sustainable           meclpment              Neil Collins, BMT WBM                                        comwater ar ieee aimee legal services ~ Planning
     Development

                                                                                                                            Page 10 of 38

Section 11

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                          9 APRIL 2019


2                        PROPOSED LEASE OF SHOP 3 SUNRISE BEACH NEIGHBOURHOOD SHOPPING
                         CENTRE, 2 GRASSTREE CT, SUNRISE BEACH
DOCUMENT INFORM AT ION




Author                               Property Advisor, Denis Wallace
                                     Corporate Services Department

Index                                ECM/Subject: 46.01 Leases

Attachments                          Nil

EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Property Advisor to the Services & Organisation Committee
Meeting dated 9 April 2019 regarding the commercial lease of Council premises at Shop 3,
Sunrise Beach Neighbourhood Shopping Centre and:
A.                       Note the previously proposed lease of the premises to Casey Reid & Julie Sevier reported
                         to Council in August 2018 did not proceed;
B.                       Agree to enter a commercial lease of the premises to NEPP Pty Ltd (ATF The Parcheta
                         Family Trust) for a three year term, as generally outlined in the report;
C.                       Agree to an initial rent-free period of 4 months; and
D.                       Authorise the CEO to award two subsequent lease extensions of 3 years, subject to the
                         lessee complying with the terms of the lease.

REPORT
The purpose of this report is to seek Council approval to enter into a new lease for Shop 3 of the
Sunrise Beach Neighbourhood Shopping Centre. Council owns the shopping centre and most
recently leased Shop 3 as a hair salon. The previous lease expired in June 2018 and the tenant
chose not to exercise its option to extend its lease. A report to Council in August 2018 detailed a
proposed lease for the premises for a new café but the prospective tenants chose not to proceed.
Council’s agent, Ray White Commercial Noosa, has continued to seek submissions from
prospective tenants and an in-principle agreement for a new lease has been reached with local
business owner, Kahryn Parcheta of Noosa Exercise Physiology & Pilates. Ms Parcheta intends
to relocate her exercise physiology, clinical pilates and allied health business to the premises.
Documentation to support the lease proposal has been provided, including financial information
and fitout plans. The material has been assessed and the new lease proposal is deemed
suitable. The agreed rent achieves a fair market value in line with an independent market
valuation for the premises. The primary lease provisions proposed are as follows:
         Lease Provision                        Proposal
         Lessee Name:                           NEPP Pty Ltd ATF The Parcheta Family Trust
                                                (Trading as Noosa Exercise Physiology & Pilates)
         Premises:                              Area 3 on Lot 8 RP901384
         Agreed Gross Annual Rent               $35,138 plus GST (including outgoings)
         Effective Net Annual Rent:             $28,848 plus GST
         Nett Lettable Area:                    72m2
         Initial Lease Terms:                   3 years
         Options to Extend:                     2 x 3 years
         Market Rent Reviews:                   Market reviews to occur prior to commencement of years 4 & 9.
                                                Fixed increases at CPI prior to commencement of years 5, 6, 7 & 8.
         Outgoings:                             Included

                                                                                                          Page 11 of 38

Section 12

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                            9 APRIL 2019


 Lease Provision             Proposal
 Permitted Use:              Exercise physiology, clinical pilates & complementary allied health
                             services
 Rental Free Period :        4 months
 Bond:                       3 months rental and outgoings
 Special Conditions:         Tenant responsible for fitout works required for its use of premises.
It is recommended Council agrees to enter a commercial lease with NEPP Pty Ltd for Shop 3
generally in line with the above provisions.
Previous Council Consideration
Ordinary Meeting Minutes, 16 August 2018, Item 2, Page 5
That Council note the report by the Property Advisor to the Services & Organisation Committee
Meeting dated 9 April 2019 regarding the commercial lease of Council premises at Shop 3,
Sunrise Beach Neighbourhood Shopping Centre and:
A. Agree to enter a commercial lease of the premises to Casey Reid & Julie Sevier for a three
   year term;
B. Agree to an initial rent-free period of 3 months; and
C. Authorise the CEO to award two subsequent lease extensions of 3 years, subject to the
   lessee complying with the terms of the lease.
Finance
The financial return posed by the new lease is as detailed above. Revenue at the centre is
currently impacted by the vacant tenancy. The total rent-free period is in line with market
practice for a new lease with a tenant undertaking its own fitout.
Risks & Opportunities
The report seeks to minimise risk associated with securing a new lessee and allowing the lessee
to activate its business plan. The lessee’s proposal demonstrates a commitment to the centre
and identifies new business and employment opportunities. The proposed allied health clinic
should benefit from the pending Blue Care retirement and aged care development directly
adjacent to the site.
Consultation
External Consultation
 Commercial Real Estate Agents
 Property Valuer
Internal Consultation
Manager Property and Property Officer
Departments/Sections Consulted:
   Chief Executive Officer        Community Services                       X   Corporate Services
   Executive Officer              Director                                     Director
   Executive Support              Community Development                        Financial Services
                                  Community Facilities                         ICT
                                  Libraries & Galleries                        Procurement & Fleet
                                  Local Laws                               x   Property
                                  Waste & Environmental Health                 Revenue Services

   Executive Services             Environment & Sustainable Development        Infrastructure Services
   Director                       Director                                     Director
   Community Engagement           Building & Plumbing Services                 Asset Management
   Customer Service               Development Assessment                       Buildings and Facilities
   Governance                     Economic Development                         Civil Operations
   People and Culture             Environmental Services                       Disaster Management
                                  Strategic Land Use Planning                  Infrastructure Planning,
                                                                               Design and Delivery



                                                                                            Page 12 of 38

Section 13

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                     9 APRIL 2019


3                       NOOSA NORTH SHORE FERRY SERVICE REVIEW AND LEASE EXTENSION
OCUMENT INFORM AT ION




Author                             Property Advisor, Denis Wallace
                                   Corporate Services Department

Index                              ECM/ Applications / LEAS13/0040/ 59.05 Noosa River Ferry Services

Attachments                        Nil



EXECUTIVE SUMMARY
Council operates the Noosa North Shore Ferry service via a commercial lease agreement
currently held by Noosa North Shore Ferries Pty Ltd. The service provides the primary vehicle
access to residents, workers and visitors to the Noosa North Shore and is one of the busiest
vehicle ferries in Australia. The current lease is due to expire in June 2019 and includes
provision for one 5-year extension only, which the ferry operator seeks to exercise. Council’s
primary options are to agree to extend the existing agreement or proceed to a public tender for a
new lease.
To assist consideration of the options and in response to resident feedback, a review of the
service was undertaken, which concludes:
                      Hours of operation should be maintained at current levels;
                      A change to service levels to mandate operation of two ferries at set times would be likely
                        to be costly, deliver only limited queuing efficiencies and require significant Council
                        subsidisation;
                      Whilst the current cash ticketing system provides a simple and robust system, customers
                        will increasingly expect digital payment options and opportunities should continue to be
                        explored;
                      There is opportunity for simplification and improvement of the current concession system
                        which could benefit ferry users, the operator and Council. Staff should continue to explore
                        opportunities to improve this system;
                      Creation of priority slip lanes is not supported due to concerns with efficacy, safety,
                        vegetation removal and cost.
Based on the service review findings and the good track record of Noosa North Shore Ferries in
operating the service continually for 20 years, it is recommended Council agrees to extend the
existing lease.

RECOMMENDATION
That Council note the report by the Property Advisor to the Services & Organisation Committee
Meeting dated 9 April 2019 and
A.                      Agree to extend the existing ferry lease for 5 years from 1 July 2019 to 30 June 2024;
B.                      Request staff further investigate opportunities for a simplified concession system, as
                        outlined in the report;
C.                      Note that opportunities for digital technology introduction will continue to be explored but
                        any material changes to service levels are to be addressed in a future tender process.




                                                                                                     Page 13 of 38

Section 14

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                   9 APRIL 2019


REPORT
Purpose
The purpose of this report is to provide an update on the Noosa North Shore Ferry service and
seek Council agreement to award an extension to the current commercial lease for the service.
Background
Commercial ferry operations have provided access to the Noosa North Shore since the 1960’s.
Council operates the Noosa North Shore Ferry service via a commercial lease agreement
currently held by Noosa North Shore Ferries Pty Ltd (NNSF). The lease was awarded to NNSF
in 2009 for a 10-year term and includes provision for one 5-year extension (only), subject to the
mutual agreement of both parties. NNSF held the previous ferry lease from 1999-2009.
Council’s Property unit manages the ferry lease contract and conducts regular auditing and
service provision meetings with the lessee.
The ferry provides the primary vehicle access to residents, workers and visitors to the Noosa
North Shore, carrying in excess of 300,000 vehicles annually and making it one of the busiest
ferry services in Australia. Peak visitation to the Noosa North Shore occurs during school holiday
periods, with ferry usage at its highest during September, December and January. An aerial
photograph of the ferry crossing location is shown below.




                   Figure 1 – Aerial Photograph of Noosa River Ferry Crossing




                                                                                   Page 14 of 38

Section 15

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    9 APRIL 2019


Details of historic vehicle crossing numbers are shown in Figures 2- 5 below.




    Figure 2 – Monthly Crossings for Standard (Passenger) Vehicles 2017/2018 Financial Year




            Figure 3 - Monthly Crossings for All Vehicles for 2017/2018 Financial Year




                                                                                    Page 15 of 38

Section 16

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 9 APRIL 2019




            Figure 4 – Annual Standard (Passenger) Vehicle Crossings (1999 to 2018)




                    Figure 5 – Annual Total Vehicle Crossings (1999 to 2018)

The current lease agreement incorporates a concession system for residents, ratepayers and
daily workers to use the ferry service at subsidised rates in accordance with Council’s adopted
Fees and Charges Register. The concession system provides for:
   Resident crossings at $0.50
   Daily Workers crossings at $0.50
   Ratepayer crossings at $1.00

                                                                                 Page 16 of 38

Section 17

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                              9 APRIL 2019


      Commercial fishers and wormers crossings at $2.50
      Up to 100 resident vouchers for distribution to family, etc. at $2.00
      Up to 20 ratepayer vouchers for distribution to family, etc. at $2.00
Operational challenges for NNSF principally stem from fluctuating customer arrivals (with tide
times and weather forecasts being major factors), resident/ratepayer permit administration,
vessel maintenance and employee rostering and retention.
Existing Lease Structure and Provisions
The 2009 lease document is a prescriptive agreement focussing on the following key provisions:

Provision                       Details

Exclusivity                     Council offers the ferry lease exclusively to the lessee and must not grant
                                any other lease during the currency of the agreement.

Ferry service requirements      Lessee’s service must meet prescribed hours, number of ferries, minimum
                                design and capacity requirements, marine survey, registration and on-call
                                arrangements.

Revenue sharing                 Revenue sharing formulae are prescribed for all vehicle types, as well as
                                afterhours charge rates and CPI increases.

Revenue adjustment              Schedule E provides for adjustment to lessee’s revenue, where standard
                                vehicle numbers are impacted by new North Shore visitor permit regimes,
                                restrictions, or the like.

Other lessee obligations        Lessee’s requirements for maintenance, communications, signage and
                                administration.

Ticketing                       Hard copy tickets are required to be issued, with numbering to be
                                recorded and subject to inspection and audits.

Lease extension                 Lease may be extended by not more than 5 years by mutual agreement.
                                Either party may give notice to the other that it wishes to extend at least 6
                                months prior to the lease expiry.

Other                           Indemnities, insurance, security bond, legal costs, default, cessation

Available Options
In accordance with the lease provisions, NNSF formally notified Council on 10 December 2018
that it wishes to exercise the available extension period (1 July 2019 to 30 June 2024). A
decision of Council is now required before a lease extension can be enacted.
The two primary options realistically available to Council in relation to the ferry service are:
1.   Agree to the operator’s request to enter into a 5-year extension under the existing terms; or
2.   Proceed to a new public tender process for a new ferry lease.
Under Option 1 there is limited opportunity to seek service level amendments, with the lease only
allowing minor changes by agreement, such as extensions to operating hours.
Under Option 2 it is likely that a transitional agreement would need to be established with NNSF
to allow time for a new tender process, contract award, and potentially a ferry commissioning
period for a new operator.
Resident Concerns
The Noosa North Shore and Teewah Beach area contains 253 residential properties and NNSF
currently provides 146 residential and 338 ratepayer concession passes and further worker
passes. The ferry service is an essential service to residents and is critical for their access to the

                                                                                              Page 17 of 38

Section 18

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     9 APRIL 2019


majority of their needs across the Noosa River. Residents are regularly affected by queuing
times at weekends and holidays and occasionally by natural hazards, with these delays being a
source of frustration for many. NNSF fields complaints from residents from time to time and
these are elevated to Council staff where necessary.
Residents are broadly represented by the Noosa North Shore Association (NNSA) (of which the
ferry operator is a member) and the Teewah Landowners Association. The NNSA is in regular
contact with Council and has previously detailed concerns with the ferry service. Review of key
issues follows below.
Ferry Service Review
White and Grey Consulting was engaged in mid-2018 to undertake a review of the ferry service
and consider options available to Council. Summary details of their findings are provided below.
Hours of Operation
Ferry operating hours are currently prescribed at:

 Sunday to Thursday            5:30am to 10.30pm

 Friday and Saturday           5:30am to 12:30am

 Long Weekends                 5:30am to 12:30am

Residents have expressed a desire for extended ferry operation hours on Sundays to Thursdays
from 10:30pm to 12:30pm. Schedule B of the Lease Agreement states that, subject to a further
agreement at a fee to be negotiated, the parties may arrange extended hours of service, if in the
opinion of the Council, traffic levels warrant it.
Since NNSF does not log hourly crossing figures (only daily figures), Council placed traffic
counters on the road approaches to the ferry in April and May 2018 spanning the Easter holiday
period to get an indication of the distribution of customers across the operating hours. As shown
in Figure 6 below, the traffic figures present as bell curves, with customer numbers highest
between 7:00am-4:00pm and dropping sharply during evening hours. Traffic count data
indicates that vehicle crossings after 9:30pm represents only 1% of total crossings.




                  Figure 6 – Indicative Hourly Moorindil Street Traffic Count Data

                                                                                     Page 18 of 38

Section 19

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    9 APRIL 2019


White and Grey’s analysis indicates that a 1% revenue increase from extended trading hours
would be significantly less than the associated operating costs. That is, subject to negotiations
with the operator to confirm its revenue impacts, extended hours would be likely to require
significant ratepayer subsidisation.
Two Ferries at All Peak Times
The ferry lease requires NNSF to operate a second ferry “if there are more than 20 vehicles
waiting in the queue when the ferry is loaded, or at the direction of the Council”. In practice,
NNSF does not wait for queuing events but anticipates peak visitor periods based on weather
forecasts, tide times, holidays and the operator’s 20 years of experience with visitation patterns.
On occasion, NNSF does need to react to queuing and is able to be reasonably responsive,
having employees on standby in close proximity. Council staff regularly discuss resourcing for
upcoming peak periods with NNSF and monitor the levels of service to ensure they meet
expectations.
White and Grey consulting undertook sensitivity modelling for increased ferry provision scenarios
(which would generally fall outside the terms of the current lease agreement). The modelling
indicates that, whilst some minor queuing improvements and revenue increases might be
possible, such service level increases fall outside the lease agreement and would require
significant ratepayer subsidisation.
Electronic Purchasing
White and Grey’s review considered opportunities for the introduction of technology, such as
EFTPOS, toll booths, toll tags and website booking services. They reviewed other Australian
ferry operations (particularly the Daintree ferry), held discussions with the current lessee and
assessed the efficiency of the current cash-based ferry payment system. Notably, the current
lease agreement does not provide provision for the introduction of technology. Should Council
seek the introduction of technological improvements to the processing of ferry fee, they would
likely constitute a material change of the Lease Agreement and substantially impact the lessee’s
operating cost structure. As such, the review excluded cost-benefit analysis for technological
improvements.
White and Grey’s analysis confirmed that payment from all vehicle/person crossings on each
ferry is processed during the actual journey time of approximately 90 seconds. This process
forms the benchmark when considering other technologies and there are no apparent
improvements that would deliver efficiency gains to reduce queuing and boarding times.
A key risk identified of technological improvements is the reliance on internet connectivity, and
the potential for significant delays and increased queuing in the event internet connection is
interrupted.
Cash handling also has inherent issues and, increasingly, will fail to meet customer expectations.
Council should continue to explore opportunities for electronic payment options, particularly with
the next tender process.
Concessions
From discussions with NNSF regarding the efficiency and efficacy of the existing concession card
and voucher system, it is apparent the administration of the system is a significant operational
burden and a source of complaints and frustration for some ferry users. The review found:
   Concession travel represents approximately 20% of all ferry crossings;
   Concession travel represents approximately 2% of all ferry revenue; and
   Concession travel represents the operator’s biggest administrative burden.
White and Grey’s analysis indicates there would be merit in simplification and redesign of this
system, which might include:
   Transfer of the concession processing system from the ferry operator to Council; and
   Issue of flat fee annual payments for concession cards, with ferry crossings free for card
     holders.

                                                                                    Page 19 of 38

Section 20

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     9 APRIL 2019


The preliminary review indicates that annual concession cards fees could be set at affordable
levels and provide a simpler and more efficient process for all parties.
Staff recommend opportunities for a replacement concession system continue to be explored,
including further consultation with resident groups, Council administration and NNSF.
Priority Slip Lanes
The NNSA has requested Council provide priority access lanes to allow residents to use the ferry
ahead of other visitors and users. Council’s Infrastructure Planning, Design and Delivery section
has undertaken preliminary investigation of opportunities for slip lanes. Their review of design
constraints indicates slip lanes may be achievable along approximately a 480m widening to the
southern approach (Moorindil Street) and a 330m widening to the northern approach (Maximillian
Road). Design staff confirm the works would involve clearing of significant areas of mapped
vegetation on both side of the river and estimate the project cost at approximately $1.4M (ex
GST).
Infrastructure Planning, Design and Delivery is not supportive of the concept based on the
following primary issues:
    The significant project cost;
    The extent of vegetation removal;
    The effectiveness of providing a slip lane noting that, at peak times, queue lengths can be
      significantly longer than the available slip lane length;
    Issues with controlling the use of slip lanes and the burden placed on the responsible party
      (potentially the ferry operator); and
    Likelihood of traffic offences and safety hazards from users driving on the wrong side of the
      road to reach slip lanes.
On this basis, a project to further investigate priority slip lanes does not form part of Council’s
current forward infrastructure planning.
Conclusion
Noosa North Shore Ferries has now operated the commercial ferry service to the Noosa North
Shore for 20 years. In managing the contract, Property staff are in regular contact with the
operator and conduct service delivery meetings and financial audits. Whilst the ferry service is
the source of frustration for a number of residents, staff continue to be satisfied with the service
delivery for what is one of Australia’s busiest vehicle ferries.
With the current 10-year lease nearing the end of its term, Council’s primary options are to
extend the agreement for 5 years (and potentially seek some minor amendments via mutual
agreement) or proceed to a public tender process to establish a new lease.
Based on the review of the service undertaken by White & Grey consulting and Council
Infrastructure staff’s preliminary assessment of requests for priority slip lanes, the following
conclusions are drawn:
    Hours of operation should be maintained at current levels, given the limited demand and
      net costs would need to be subsidised by ratepayers.
    Mandating operation of two ferries at set times would represent a material change to
      service levels and come at significant cost, which would deliver only limited queuing
      efficiencies and likely require significant ratepayer subsidisation.
    The current cash ticketing system provides a simple, efficient and robust system. No
      significant opportunities for loading and queuing improvements are identified. Electronic
      purchasing options currently pose risks to queuing times in the event of connectivity
      interruptions but will increasingly be expected by customers. Opportunities should
      therefore continue to be explored.

                                                                                     Page 20 of 38

Section 21

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           9 APRIL 2019


      There is opportunity for simplification and improvement of the current concession system,
        which could benefit ferry users, the operator and Council. Council should continue to
        explore opportunities to introduce changes to this system under the existing lease
        agreement.
      Priority slip lanes are not supported due to concerns with efficacy, safety, vegetation
        removal and cost.
It is recommended Council agrees to NNSF’s request to extend the existing lease, in accordance
with the lease provisions.
Previous Council Consideration
Nil
Finance
The ferry service operates on a revenue sharing basis and provides a net benefit to ratepayers.
The recommended lease extension should maintain income levels generally in line with recent
history.
Risks & Opportunities
The report seeks a timely Council determination in the lead up to the expiry to the current ferry
lease agreement. There would be uncertainty in the event of a lapsed agreement or the need to
proceed to a new tender process, with that process posing both risks and opportunities, with
regard to income and service levels.
Council is a member of the Teewah Cooloola Working Group, which is considering the issue of
over use of the area. Options to limit Noosa North Shore visitor numbers may impact on ferry
revenue. Under the revenue sharing agreement, such revenue impacts would be borne by
Council and not the ferry operator.
Consultation
External Consultation - Community & Stakeholder
Noosa North Shore Association
White and Grey Consulting
Douglas Shire Council
Noosa North Shore Ferries Pty Ltd
Internal Consultation
Property Officer
Property Manager
Manager Infrastructure Planning, Design and Delivery
Departments/Sections Consulted:
      Chief Executive Officer     Community Services                      X   Corporate Services
      Executive Officer           Director                                    Director
      Executive Support           Community Development                       Financial Services
                                  Community Facilities                        ICT
                                  Libraries & Galleries                       Procurement & Fleet
                                  Local Laws                              X   Property
                                  Waste & Environmental Health                Revenue Services

      Executive Services          Environment & Sustainable Development   X   Infrastructure Services
      Director                    Director                                    Director
      Community Engagement        Building & Plumbing Services                Asset Management
      Customer Service            Development Assessment                      Buildings and Facilities
      Governance                  Economic Development                        Civil Operations
      People and Culture          Environmental Services                      Disaster Management
                                  Strategic Land Use Planning             X   Infrastructure Planning,
                                                                              Design and Delivery



                                                                                           Page 21 of 38

Section 22

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                   9 APRIL 2019


4    NOOSA NORTH SHORE BEACH CAMPGROUND - PROPOSED MANAGEMENT
     AGREEMENT EXTENSION
Author            Property Manager, Clint Irwin
                  Corporate Services Department

Index             ECM/ Subject / 8.03 Noosa North Shore Campground – Administration /
                  8.16 Camping and Caravan Facilities

Attachments       Nil

EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Property Manager to the Services & Organisation Committee
Meeting dated 9 April 2019 and authorise the CEO to enter into an interim management
agreement for the Noosa North Shore Campground with Beachfront Caravan Park Pty Ltd for 11
months commencing 1 May 2019.

REPORT
The current managers of the Noosa North Shore Beach Campground (Beachfront Caravan Park
Pty Ltd) have been managing the campground since 1 August 2012. The original management
agreement was for a three year term with 2 X 1 year options. Both one year options were
accepted by the Manager with the second option expiring 31 July 2017.
At the April 2018 Ordinary Meeting, an interim agreement commencing 1 June 2018 was granted
to Beachfront Caravan Park Pty Ltd (the Manager) to allow campground operations to continue
during the campground redevelopment and this agreement is due to expire 30 April 2019. The
campground redevelopment is now scheduled to commence in July 2019, which allows for
completion of the tender assessment process for the redevelopment works. The campground
redevelopment is scheduled for completion prior to the 2019 Christmas school holiday period.
It is proposed that a new tender for the provision of management services for the Campground
be conducted after February 2020. This timeframe is suggested for two reasons:
   It will allow the Manager to continue campground operations during the redevelopment by
     remaining onsite as site security, responding to enquiries (passing traffic, phone and online
     enquiries) and accepting forward bookings to ensure revenue is maximised for the
     campground reopening which is scheduled for the December 2019 Christmas school
     holiday period; and
   Allows Council to proceed to tender for the provision of management services outside of
     the 2019 Christmas school holiday period.
Accordingly, this report seeks Council approval to extend the current management agreement for
a further 11 months commencing 1 May 2019. The incumbent has satisfactorily discharged its
obligations in relation to the current agreement to date.
Previous Council Consideration
Ordinary Meeting Minutes, 19 April 2018, Item 2, Page 7
That Council note the report by the Property Manager to the Services & Organisation Committee
Meeting dated 10 April 2018 and authorise the Chief Executive Officer to enter into an extension
to the current agreement with Beachfront Caravan Park Pty Ltd for 11 months commencing 1
June 2018.

                                                                                   Page 22 of 38

Section 23

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           9 APRIL 2019


Ordinary Meeting Minutes, 20 April 2017, Item 6, Page 7
That Council note the report by the Property Officer to the Services & Organisation Committee
Meeting dated 11 April 2017 and
A.     Set fees and charges for the North Shore Beachfront Campground to align with the
       cessation of the July 2018 Queensland school holidays;
B.     Adopt the Proposed Commercial Charges Schedule for the Noosa North Shore Beachfront
       Campground for the period ending 16 July 2018 as detailed in the tables contained within
       the report; and
C.     Authorise the Chief Executive Officer to enter into an extension to the current management
       agreement with Beachfront Caravan Park Pty Ltd for 10 months commencing 1 August
       2017.
Finance
The draft Noosa North Shore Campground 2019/20 budget includes costs in relation to
management of the site.
Risks & Opportunities
Extension of the management agreement allows campground operations to continue without a
break in service continuity during the campground redevelopment by allowing the Manager to
provide site security, accept bookings and manage enquiries to ensure that revenue is
maximised when the campgrounds reopen at the commencement of the 2019 Christmas school
holiday period.
A full tender for the provision of management services is proposed to be undertaken at the
cessation of the 2019/20 Christmas school holiday period.
Extension of the management agreement aligns with Theme 5 of Council’s Corporate Plan –
Excellence as a Council – Maximise financial opportunities for Council land holding for the
purpose of maximising non-rate revenue.
Consultation
External Consultation - Community & Stakeholder
Beachfront Caravan Park Pty Ltd
Internal Consultation
Director Corporate Services
Procurement and Fleet Manager
Property Advisor
Property Officer
Departments/Sections Consulted:
     Chief Executive Officer      Community Services                      X   Corporate Services
     Executive Officer            Director                                X   Director
     Executive Support            Community Development                       Financial Services
                                  Community Facilities                        ICT
                                  Libraries & Galleries                   X   Procurement & Fleet
                                  Local Laws                              X   Property
                                  Waste & Environmental Health                Revenue Services

     Executive Services           Environment & Sustainable Development       Infrastructure Services
     Director                     Director                                    Director
     Community Engagement         Building & Plumbing Services                Asset Management
     Customer Service             Development Assessment                      Buildings and Facilities
     Governance                   Economic Development                        Civil Operations
     People and Culture           Environmental Services                      Disaster Management
                                  Strategic Land Use Planning                 Infrastructure Planning,
                                                                              Design and Delivery


                                                                                           Page 23 of 38

Section 24

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                  9 APRIL 2019


REPORTS FOR NOTING BY THE COMMITTEE
5      WASTE MANAGEMENT - 6 MONTHLY REPORT
Author              Waste Coordinator, Ian Florence
                    Community Services

Index               ECM / Subject / Branch Management – Community Services

Attachments         Nil

EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Waste Coordinator to the Services and Organisation
Committee Meeting dated 9 April 2019, providing an update on the activities of the Waste
Section for the first six months of financial year 2018/19.


REPORT
The purpose of this report is to advise Council of waste management activities over the first six
months of the 2018-19 financial year. The Waste Section is responsible for:
   the delivery of domestic and commercial waste and recycling collection services for Noosa
     residents and businesses;
   holding tank collection services;
   operation of the Eumundi Rd Resource Recovery Facility;
   operation of Pomona and Cooroy Waste Transfer Stations;
   the operation of the Eumundi Road Landfill; and
   waste education.

1.     FINANCE
Under National Competition Policy the Waste Business Unit is required to operate under full cost
pricing principles and to make a return on the investment in the business to Council.
Waste Management July – December 2018
                                    2018/19       2018/19       2018/19        %         YTD
     Statement of Income and
                                    Current        YTD           YTD         Current   Variance
            Expenses
                                    Budget        Budget        Actuals      Budget
Total Revenue                      15,951,736     7,973,478      8,212,900    51.5%       239,423
Total Expenditure                  13,039,605     6,406,882      6,318,952    48.5%        87,930
Operating Result                    2,912,131     1,566,595      1,893,948                327,353

Expenditure Summary
Employee Benefits                     860,695       451,229        413,333    48.0%         37,896
Materials & Services                8,764,914     4,248,655      4,180,200    47.7%         68,454
Finance Costs                         179,143        89,571         89,798    50.1%          (226)
Other Expenses                            320           160            160    50.0%               0
Depreciation & Amortization           762,282       381,141        381,141    50.0%               0
Internal Charges                    1,196,912       598,456        616,650    51.5%       (18,194)
Competitive Neutrality              1,275,340       637,670        637,670    50.0%             (0)
Total                              13,039,605     6,406,882      6,318,952                  87,930

                                                                                  Page 24 of 38

Section 25

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    9 APRIL 2019



                                  Waste Management
9,000,000
8,000,000
7,000,000
6,000,000
5,000,000
4,000,000
3,000,000
2,000,000
1,000,000
       0
                  Total Revenue                Total Expenditure             Operating Result
                                   2018/19                         2018/19
                                   YTD                             YTD
                                   Budget                          Actuals


Budget Commentary
The Waste Section budget report for the period shows that revenue was slightly above estimates
and expenditure was slightly below estimates. This provided an operating surplus $327,353
better than predicted.

Capital Works
There are three Capital Works Projects approved for 2018/19:
   Concept design of landfill waste cell
     The Waste Section has commissioned ATC Williams as the consulting engineers to
     produce the concept design of the future Cell (2.3). The design encompasses
     interconnection to the groundwater lowering system, interconnection to the leachate
     collection system of Cell 2.1, dirty water drainage system and clean water drainage system.
     The concept design is on schedule and will feed into plans for a detailed design phase and
     landfill master planning scheduled for the next financial year.
   Design, supply and construction of the waste education building, Reviva
     In December 2018 a contract was awarded to Southern Cross Sheds for the design, supply
     and construction of the Waste Education Building at Reviva. Construction commenced in
     mid-January 2019 and has recently been completed. Work on the internal fit out has been
     budgeted for over the next few months. The finishing touches should be completed in the
     2019/20 financial year.
   Laying of Geofabric in Noosa Landfill Cell 2.2
     The fabric is required to protect the drainage layer in the second half of Cell 2.2. before it
     receives waste in the next few months. The fabric has been purchased and work on laying
     it will commence in the next two months as waste is disposed of in that part of the cell.
The Waste Section has submitted Project Briefs for five capital works projects in the 2019/20
financial year. These are currently subject to the budget review and approval process.



                                                                                    Page 25 of 38

Section 26

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                      9 APRIL 2019


2.      CUSTOMERS

Services as at              1 January 2016     1 July 2017        31 December 2018
240 Refuse                       29,262          30,514                 30,541
360 Refuse                             0               0                   291
140 Refuse                           68              65                    172
240 Recycling                    25,290          26,118                 25,600
360 Recycling                          0               0                   403
240 Garden                        4,032           5,132                 14,781
360 Garden                             0               0                   688
Exempt/Garden                          0               0                   394
1m3 Bulk                             28              25                     22
1100 Refuse                         396             375                    372
1100 Recycling                      285             309                    274
1.5m3 Bulk                          198             189                    199
2m3 Bulk                             18              14                     27
3m3 Bulk                            223             225                    218
Compactor bin                          2               2                     2
Bulk Recycling                         0               0                     5
Cardboard only                         0               0                    84
There is a continuing demand for the larger 360lt bins in recycling and garden waste services. It
has been noted that competing waste collection contractors have won a growing number of
commercial service contracts throughout the Noosa Council area. Waste Officers continue to
work with Cleanaway to audit and verify bin number/service data.
Customers using Council’s three waste sites
     Transactions                                     Eumundi Road      Cooroy         Pomona
     2014-15FY                                           92,798         4,404            4,874
     2015-16FY                                          107,421         4,022            4,904
     2016-17FY                                          115,573         4,975            5,414
     2017-18FY                                          119,583         5,362            6,083
     July – December 2018                                63,299         2,866            2,880
Customer Service Requests

                 Waste Customer Service Requests July - December
                                      2018
           900      802
           800              721
           700
           600
           500
           400                    299    272
           300                                  233
           200                                           117      102
           100                                                          32       27       10
             0




                                                                                      Page 26 of 38

Section 27

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        9 APRIL 2019


Resources recovered in tonnes (major categories)

                                2015FY          2016FY       2017FY         2018FY     July – Dec 18
     Recyclables               7,006.57        7,295.68     7,492.64          7,564             3683
     Garden                      11,197       12,346.59     13,354.5         14,317            7,594
     Concrete                    3,527.5       3,361.47        7,118          6,533            4,468
     Metal                        1,822         2,766.4        2,818       2602.92             1,276
     Timber                      571.34          677.94        1,437          1,391              638
     Cardboard                      366          378.75          388           368            303.85
     Batteries                     26.9              35.1       27.4          26.54              16.7
     E-Waste                          0                0        83.5          88.64              53.5

Bulk kerbside collection
The bulk kerbside collection commenced on the 16 July 2018 and ran for eight weeks. The
collection method this time was enhanced by the involvement of Resource Recovery Australia
which collected any suitable reusable goods or resources. Cleanaway segregated and collected
metals, e-waste and timber separately to waste.
Bulk Kerbside – Weights of material collected

Tonnes                                       2014            2015            2017               2018
Waste                                      1182.18          878.14         866.98              647.57
Steel                                       325.12          190.53        473.052               527.2
E-Waste                                                                    31.708               35.34
Reusable items                                                                                     16
Mattresses (No.)                                              256             191                 140

       Delivery of the service required 3,917 man hours and vehicles covering 26,675 kilometres.
       The basic service came to an initial cost of $122,841.
       Additional clean-up costs for waste that did not meet service conditions (dumped) came to
         $27,091.
       Council also utilised bulk bins in country areas to facilitate collection at a cost of $4,326.
       The cost for disposal of the waste material was $90,660 (647.57t at $140per tonne).
Further information on the options for the future delivery of the Bulk Kerbside service will be
provided to Council in a future report.
Waste Management Contracts
       Timber and green waste processing
         The processing of timber and green waste is one of the Waste Section’s largest contracts
         with costs annually of around $300,000 (dependant on seasonal volumes generated). This
         was a full tender process and awarded to Mulch Management (Aust) Pty Ltd on 27 August
         2018 for the initial contract term of two years, with three by twelve-month optional
         extension periods.
       Collection and sale of scrap metal and lead acid batteries
         The sale of ferrous and non-ferrous metals and lead acid batteries generates over
         $300,000 in revenue to Council. This contract will run for an initial term of five years with
         two twelve-month optional extension periods. The contract went out to tender in early
         March 2019.
       Reviva
         The new licence to operate Council’s reuse and sales facility (Reviva) was awarded to not-
         for-profit company Resource Recovery Australia (RRA) and commenced operations on the
         1 July 2018. The sales area was completely overhauled and renovated prior to opening.

                                                                                        Page 27 of 38

Section 28

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     9 APRIL 2019


     The initial reports, required under the Licence, show that in excess of 330 tonnes of
     material has been recovered for reuse. RRA have also already transitioned one person
     from unemployment into full time employment with another company. RRA’s first six
     months of operation have seen them meet all Key Performance Indicators required under
     the Licence.
Street Litter and Dumping
Public place bins
To date Waste Officers have added ten new waste enclosures. There has also been a number of
damaged and deteriorated enclosures removed and replaced. Waste officers are currently
negotiating with the manufacturers of the enclosures to take them back and recycle the
aluminium. So far this has been positive and may result in credit being given to Council for new
replacement enclosures. Waste officers are also looking into a program to replace
damaged/rusted bin poles. Dog bag dispensers are also being replaced and updated where
needed.
Street Litter recycling bins continue to be rolled out in the high profile, high use areas of Gympie
Terrace and Hastings Street. Bins have also been installed in the Main Streets of Pomona,
Cooroy and Cooran.
Illegal dumping
Since July 1 2018, there have been 268 reports of illegal dumping and 31 reports of illegally
dumped vegetation. Waste officers continue to visit the site of each reported incident and follow
up as required. Actions include cleaning up small amounts where there are no identifying items to
allow officers to issue Notices and/or Penalties. There have been five Show Cause Notices, eight
Clean-up Notices and six Penalty Infringement Notices issued for illegal dumping and littering. To
date penalties total $8526. There has been an increase in the amount of referrals to Civil Works
to remove larger quantities from roadsides and parks.
The camera surveillance program continues to be the main means of capturing dumping at
‘hotspots’. There has been an increase in damage and theft of the cameras which has led to
more covert installations. This is time consuming but worthwhile. The damaged and stolen
cameras will be replaced to maintain a working stock of 8 to 10 cameras in the field.
The below photo is an example of the quality of camera evidence. Even after the event there was
no knowledge of the cameras. This case resulted in a $2,523 fine and subsequent clean-up.
Dumping – Load One




                                                                                     Page 28 of 38

Section 29

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 9 APRIL 2019



Dumping – Load Two




Waste Education
Waste education July – December 2018
Recycling and waste education talks and workshops have been provided to seven different
schools and kindies in Noosa from July - December 2018. These talks and workshops, when
combined with National Recycling Week initiatives, have resulted in a total of almost 2,700 face
to face engagements.




                                                                                 Page 29 of 38

Section 30

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 9 APRIL 2019


Media and promotional activities
   From September to December 2018, Council partnered with the Noosa News for a 3 month
     waste education campaign. This included a weekly waste and recycling column and ideas
     on how to reduce waste.
   Weekly Facebook posts have been used to engage the community during the six-month
     period with over fifty posts. This included several campaigns including Plastic Free July,
     Waste Free Friday and National Recycling Week (NRW). These posts have been seen
     over 145,515 times. There have also been regular sliders on Council’s website, Instagram
     posts, media releases and an interview on ABC radio as part of NRW.
   Tours of the Eumundi Road landfill have remained popular with increasing numbers taking
     up the opportunity to visit the site.
   Two screenings of the movie ‘Blue’ was conducted as part of Plastic Free July. Both
     screenings were fully booked out.
   The Waste Section partnered with Sunshine Coast Council, Unitywater & Sea Life
     Mooloolaba for a Youth Ocean Crusader day. Students from Tewantin State School, Good
     Shepherd Lutheran College, Noosa District State High School and Sunshine Beach State
     High School participated in the day. The students participated in a beach clean-up,
     watched the movie Blue and discussed actions with celebrity environmental activist Tim
     Silverwood.
   During National Recycling Week in November, Waste Officers engaged with over 1,028
     people during workshops and activities. This included an outdoor movie, kids recycling art
     workshop, a slow clothing talk, upcycling clothes workshop, beeswax wrap workshops,
     information sessions, Another Woman’s Closet and an E-waste collection weekend at
     Bunnings (which the Men’s Shed also participated in).

Activities planned for February – June 2019
   Waste and recycling stalls at events – The Cooroy Fusion Festival, World Environment Day
     Festival, Festival of Water.
   Promoting Compost Awareness Week in May.
   Reviewing and updating Council’s Waste and Recycling webpages
   Talks and landfill tours for schools.
   Producing and implementing a community behaviour change project aimed at removing
     more green waste from the waste bins.
   Completion and fit-out of the new Waste Education Building – the ‘Ed Shed’.
   Preparation for Plastic Free July

3.   PEOPLE
The Waste Section’s staff numbers and positions have remained static over the period.

4.   SYSTEMS & PROCESSES

Environmental

Landfill gas extraction and Zero Emissions Noosa (ZEN) targets.




                                                                                 Page 30 of 38

Section 31

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    9 APRIL 2019




Landfill capping and methane extraction
Council officers working with the landfill gas contractors (LMS) have installed lateral gas
collection lines in the active cell. It is anticipated that this will increase the future volume of
methane captured.
Recent meetings between Waste Officers, ZEN representatives and waste industry experts have
led to the review of the current waste filling plans and strategy at the Eumundi Road landfill.
Waste Officers and Engineers from Cleanaway are currently investigating methods to completely
overhaul the current filling techniques to maximise landfill gas extraction. It is likely that the

                                                                                    Page 31 of 38

Section 32

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        9 APRIL 2019


additional engineering and controls that would be implemented will come at an additional cost to
Council.
Further information will be provided once the investigations are completed.

Landfill leachate system maintenance and upgrade
In November 2018, funding was made available through the capital works budget to conduct
important repairs and upgrades to leachate collection and pumping infrastructure at the Eumundi
Road landfill. The works were completed in early 2019. This included:
   The major switchboard/control box replacement along with hardware updates to the
     SCADA remote telemetry system. The improvement to the telemetry system ensures more
     accurate remote monitoring and control of the leachate system. Additional recent
     improvements in ICT now mean that Waste Officers can access the telemetry and control
     system remotely from any location.
   Monitoring probes have been replaced to ensure accurate and reliable monitoring of
     leachate levels in sumps and pump wells.
   A new upgraded emergency shut-off valve to prevent overfilling of the major pumpwell to
     sewer.
   A new and upgraded pump has been installed in the landfill sump.

Increased leachate disposal to sewer
Waste Officers met with representatives from Unitywater to discuss Council’s request to increase
leachate disposal volumes to sewer. This allows Council to take pressure off the landfill leachate
system more quickly following high rainfall events.
The pre-existing discharge limits remain in place for normal weather periods (150kl per day),
however during wet weather events, Unitywater will now accept up to 300kl per day. This greatly
assists Council in managing leachate at the landfill during extreme weather events.

Environmental Compliance
The following notifications for the landfill have been made to the Department of Environment and
Science within 2018. The table below shows their resolutions to demonstrate the incidents did
not lead to off-site environmental impacts.

       Date                Incident                                  Resolution
18 September 2018   High Methane           The methane was identified as sourcing from the leachate
                    detected across        collection riser that was not yet connected to the leachate
                    batter                 collection flare system. LMS have now connected the
                                           collection riser the high methane was escaping from to
                                           the flare system
28 November 2018    High Methane over      Immediately capped and retested. No further action form
                    the landfill batter    DES. Identified that LMS pipes required cleaning out.
2 January 2019      Failure in newly       Water quality monitoring upstream and downstream of
                    replaced pump parts,   the incident found leachate indicators did not persist
                    leachate released to   within the receiving waters at the location they leave the
                    the clean water        landfill boundary.
                    channel
No actual or potential environmental harm from landfilling operations was recorded during 2018.
The annual reporting highlighted there are currently some anomalies in the groundwater at the
up-gradient monitoring locations prior to the groundwater flowing under the landfill. A
groundwater expert is currently engaged to review the groundwater monitoring and make
recommendations regarding this issue.




                                                                                        Page 32 of 38

Section 33

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    9 APRIL 2019


The existing licence is to receive 50,000 tonnes of waste. It is predicted that the growing weight
of annual waste received is getting very close to this volume. This is likely to lead to Council
being required to upgrade to the next ERA threshold in the next year or two.

Environmental works within the upcoming 6 months include:
   A groundwater review is due for completion. This will inform whether the direction of
     groundwater has changed since it was last mapped over a decade ago and prior to
     installation of the currently used waste cell. Findings are anticipated to inform whether any
     further investigations are required into whether or not the landfill could have any impact on
     elevated groundwater anolytes at the up gradient groundwater bores, and whether changes
     to the current groundwater monitoring strategy is required.
   An Ecological Assessment will be conducted on the area of bushland that may be impacted
     by any lowering of the groundwater table to facilitate the construction of the proposed new
     landfill cell. The ecological assessment will indicate whether any areas of groundwater
     dependant bushland may be affected as a result of lowered groundwater and whether any
     endangered or vulnerable flora or fauna will be impacted by such changes. This will provide
     valuable information on what mitigation and management plans are required to protect the
     area adjacent to the landfill.

5.   FUTURE DIRECTION

Future landfill development
The Waste Section has received an initial report from Council’s consulting engineers on the
development of the next landfill cell and future master-planning for the site. The detailed cell
design phase is a critical capital works project to be undertaken next financial year. The detailed
design phase will also examine future leachate production and management options. The revised
engineering master-planning has indicated that previous assumptions on landfill cell development
and waste-water/leachate management will have to be re-assessed. A revised concept master-
plan will be developed through this process. The main focus of the master-planning is to ensure
that leachate, waste-water and gas collection infrastructure are the key planning considerations
for future site and cell development.

Regional waste strategy
The Waste Manager and Coordinator are representing Noosa Council on a Project Control Group
overseeing a project on the feasibility of regional waste management solutions. The regional
group includes senior officers from Sunshine Coast and Moreton Bay Councils and Unitywater.
An initial report from the consultant engaged to conduct the feasibility study will be presented in
the next month.

Charging structure – commercial waste
Waste officers are working with officers from the Finance Branch on the restructuring of
commercial waste charges. This work will inform budget preparation and be presented to Council
separately through the budget review and approval process.

Commercial waste food trial
In late 2018, officers of the Waste Section met with Cleanaway staff and representatives from the
Boomerang Alliance to discuss the potential for a food only collection and composting service for
food premises in Noosa. The service is currently being costed. When the costs are known, food
businesses identified by Boomerang Alliance will be surveyed for their willingness to take up the
service at the nominated charge. If it becomes economically feasible, then the service may roll
out in the next financial year.



                                                                                    Page 33 of 38

Section 34

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     9 APRIL 2019


Waste Levy
In July 2019, the Queensland Government will introduce a $75-per-tonne levy on waste disposed
of to landfill. The Queensland Government has committed to ensuring that the introduction of the
levy will have no direct impact on households. To deliver this, the State will make prior payments
to Council to offset the cost to households, i.e. the levy should not impact householders’ rates, or
charges at the landfill gate. However, businesses will incur the waste levy. For businesses to
minimise paying the levy, they will need to reduce their waste generation and recycle as much as
possible.
It is proposed that some wastes will be exempt from the levy, such as waste produced from
declared natural disasters. It is also proposed that application for exemptions or discounts can be
made for some categories of waste such as waste dumped by charities and residual wastes from
recycling processes.
The Waste Section is currently working with senior officers of the Finance and Rates Sections of
Council on how the levy will be administered and costs recovered. The Waste Section is also
working with officers of the Queensland Government to ensure that Council’s waste facilities and
systems meet the new standards for administering the levy and accounting for all waste that is
landfilled or recovered.
Council is required to make application to the Queensland Government for approval of the
existing landfill and resource recovery areas prior to 30 June 2019 to comply with obligations
imposed under the Waste Levy legislation. The application process requires Council to submit
volumetric details of landfill capacity used and remaining and stockpiles of recyclable material
held on site. Volumetric surveys must then be submitted annually to support auditing of waste
received, levy charges imposed and landfill airspace consumed.

Previous Council Consideration
Ordinary Meeting Minutes, 16 August 2018, Item 14, Page 8
That Council note the report by the Waste Coordinator to the Services and Organisation
Committee Meeting dated 7 August 2018, providing an update on the activities of the Waste
Management Section for the financial year 2017/18.

Finance
Refer to Section 1 – Finance.

Risk
Council officers have again noted potential Workplace Health and Safety (WH&S) risks around
areas of public interface at the Eumundi Road site, particularly in the resource recovery area.
The Waste and Environmental Health Manager has now written to Cleanaway’s senior
management on the issue. Cleanaway are now working with Council and the other third party
contractors on a short and long term solution. Council should note that solutions are likely to
mean increased restrictions on where, how and when the public may access certain areas of the
site and lead to some unavoidable delays during busy periods.
The Waste Section are also in the process of obtaining independent legal advice on Council’s
WH&S obligations as they relate to management and control of waste sites and various
contractors and sub-contractors. This will be followed by a third party WH&S audit of Council’s
waste contracts and contractors’ documentation and processes.

Business Continuity
It is planned to review, test and update the Waste Section’s Risk Management Program and
Business Continuity Program.



                                                                                     Page 34 of 38

Section 35

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                            9 APRIL 2019


Consultation

External Consultation - Community & Stakeholder
     Cleanaway
     Unitywater
     LMS
     Moreton Bay Regional Council
     Sunshine Coast Regional Council
     Boomerang Alliance
     Queensland Government - Department of Environment and Science

Internal Consultation
Financial Services
Project Officer, Carbon Reduction
WH&S Advisor

Departments/Sections Consulted:

     Chief Executive Officer   X   Community Services                      X   Corporate Services
     Executive Officer             Community Development                   x   Financial Services
     Executive Support             Community Facilities                        ICT
                                   Libraries & Galleries                       Procurement & Fleet
                                   Local Laws                                  Property
                               x   Waste & Environmental Health                Revenue Services

x    Executive Services        x   Environment & Sustainable Development       Infrastructure Services
     Community Engagement          Building & Plumbing Services                Asset Management
     Customer Service              Development Assessment                      Buildings and Facilities
     Governance                    Economic Development                        Civil Operations
x    People and Culture        x   Environmental Services                      Disaster Management
                                   Strategic Land Use Planning                 Infrastructure Planning,
                                                                               Design and Delivery




                                                                                            Page 35 of 38

Section 36

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         9 APRIL 2019


6                        UPDATE TO ORGANISATIONAL STRUCTURE
DOCUMENT INFORM AT ION




Author                           Director Executive Services, Debra Iezzi
                                 Executive Services Department

Index                            ECM/ SUBJECT/ 53.32 Organisation Structures, Staff Management

Attachments                      Nil


EXECUTIVE SUMMARY
Not applicable

RECOMMENDATION
That Council note the report by the Director Executive Services to the Services and Organisation
Committee meeting dated 9 April 2019 regarding the update to Council’s organisation structure
as detailed within the report.

REPORT
The purpose of this report is to inform Council of the establishment of 4 temporary positions.
The positions are within the Environment and Sustainable Development and Corporate Services
Department (refer below).
The organisational structure was last reported to Council in December 2018. Council, at its
Ordinary Meeting of 20 December 2018, approved the number of equivalent full time permanent
positions (EFT) at 369.84.
Any change to the approved EFT must be approved by Council and adequate funding must be
provided for within the budget. Temporary positions are not counted in the approved EFT position
establishment of Council however long term temporary positions of greater than 1 year (which
are predominantly project based) are reported for Council’s information because of their
resourcing and budgetary implications in the short term (i.e.1-3 years).

Temporary Positions
As previously identified, temporary positions are not included in the EFT as they are project
based with specific terms, i.e. start and end dates. However, we have implemented a process to
report these to Council as any changes are made during the year.
Environment and Sustainable Development Department
The creation of two temporary full time positions of:
   Development Planner (3 year term, currently vacant); and
   Engineering Officer - Construction (3 year term) from 18/03/19 to18/03/2022.
 The need for these positions was supported by the Executive Team following the outcomes of
the review of the operations of the DA Planning Branch undertaken by the Director. The review
identified the need for additional staffing resources as a result of high workloads, the consistent
increase in planning applications and complexity of applications, and the potential impact of the
new planning scheme and anticipated further increase in development applications. These
positions are funded from development assessment revenue which exceeds current budget
forecasts. They are also included in the draft 2019/20 budget. At the end of the three year term,
the ongoing need for these positions can be assessed based on development assessment
application numbers and trends.


                                                                                         Page 36 of 38

Section 37

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        9 APRIL 2019


Corporate Services Department
In the 2018/19 Budget, Council approved a major project as part of our capital program to
replace Council’s Property and Rating ICT systems. That project has now commenced. To
manage that project, two temporary positions (aligned to this project) have been implemented to
manage this complex ICT project.
These temporary positions are:
    ICT Property and Rating Project Co-ordinator (two year term) from 04/03/19 - 26/02/21;
      and
    Project Officer (two year term, not yet filled).
Provision exists within the adopted 2018/19 capital budget for these positions and they are
incorporated in the build from base budget for 2019/20. These roles are being reported to
Council from a transparency perspective to identify those positions that will manage this project.

Previous Council Consideration
Ordinary Meeting, 20 December 2018, Item 11, Page 17
NOOSA COUNCIL ORGANISATIONAL STRUCTURE AND POSITION ESTABLISHMENT
That Council note the report by the Director Executive Services to the General Committee
Meeting dated 17 December 2018 detailing the changes made to the organisational structure and
position establishment since 1 July 2018 and approve the new organisational structure provided
at Attachment 2 to the report.

Finance
Provision exists within the 2018/19 budget to fund the creation of the new temporary positions
and to extend the term of the existing temporary position. However as they will have a direct
impact on the salaries expense in future budgets, adequate provision will need to be made in
subsequent budgets.

Risks & Opportunities
The temporary positions have been reviewed by the Executive Team and are supported. They
will enable Council to continue to meet statutory obligations with regard to Development
Assessment time frames and to implement the ICT Property and Rating Project that has been
adopted by Council as part of its 2019/20 capital works program.
A potential risk is that under the current Noosa Council Certified Agreement 2018, a casual or
maximum term employee working on a systematic and regular basis for a period of 12 months
may apply to convert their status to permanent full time or part time depending on the average
hours worked over the preceding 12 months. Conversion would not occur if the appointment was
for a specific project or relieving staff on leave for a specified period of time where there is a
defined end date.
Temporary positions provide flexibility for Council particularly in the delivery of significant projects
where specialised skills or experience is required.

Consultation
External Consultation - Community & Stakeholder
Nil




                                                                                        Page 37 of 38

Section 38

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           9 APRIL 2019


Internal Consultation
Departments/Sections Consulted:

    Chief Executive Officer       Community Services                      x   Corporate Services
    Executive Officer             Director                                    Director
    Executive Support             Community Development                       Financial Services
                                  Community Facilities                        ICT
                                  Libraries & Galleries                       Procurement & Fleet
                                  Local Laws                                  Property
                                  Waste & Environmental Health                Revenue Services

x   Executive Services        x   Environment & Sustainable Development   x   Infrastructure Services
    Director                      Director                                    Director
    Community Engagement          Building & Plumbing Services                Asset Management
    Customer Service              Development Assessment                      Buildings and Facilities
    Governance                    Economic Development                        Civil Operations
    People and Culture            Environmental Services                      Disaster Management
                                  Strategic Land Use Planning                 Infrastructure Planning,
                                                                              Design and Delivery




                                                                                           Page 38 of 38

The supporting record

Open full page ↗

Source document

Analyse documents ↗Open full page ↗

My Comparisons

Choose two to four records of the same kind. Drag using a handle or use the “Compare” buttons.

Your selected records are saved in this browser for your account. Results use the filters on the page where you choose “Compare selected”.